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January 2024 by Norm C
Pricey but good selection of kitchen and bath fixtures. They are super busy but when your name is called, they give you very personalized attention.
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January 2024 by David Leffel
Best local spot for plumbing supplies.
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November 2023 by Elizabeth Crook
I will never go anywhere else. The quality is amazing and they are so easy to work with. I just ran into an issue after two years with a handheld shower nozzle breaking and they knew immediately what the issue was and took care of it. Eddie was great to speak with and is setting me up with a 100% credit toward a new one. This was one of about 5 interactions with them over several years and they never disappoint!
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November 2023 by Joseph Castro
Great quality service when needed and parts when you need em. Will highly recommend Rubenstiens plumbing supply
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August 2023 by Roy N.
I shopped all over for a high end Japanese item and was blown away by the outstanding deal I got from Tim at Rubenstein's. Plus they had it in stock. Tim was extremely knowledgeable and very helpful. Best customer service I have had in a long time. Thanks again Tim.
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July 2023 by Pramesh Patel
Very bad followup. Avoid this place! Go to Tubz in Fremont instead. I was referred to this place by my contractor. I booked an appointment and went through the store with the associate. My wife and I were shown a lot of options for our bath remodel including bath faucet, toilet, tub, etc.. Don't remember the name of the associate but he took notes and said he would send out the quote. After few followups, I receive a quote for $330 from John Fiester which is obviously incorrect for that many items. I mentioned that few of the items were missing and would also like a breakdown of pricing for each item. John said he will resend it, which he never did. In the end he said come in to the store again. What a waste of time! I went to Tubz in Fremont and worked with Gerardo who was wonderful and I was able to get all my stuff ordered and delivered in time.
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July 2023 by Joe G.
Heath, manager at Rubenstein Supply, was most helpful to me in finding the right toilet to replace my old Case 3200 model from 1972. I tried several other sources and had no good luck. Several plumbers did not show much interest in helping me when they heard that it is a wall mounted toilet in a residential home. Also I was pleasantly surprised to see that Rubenstein sold to be as a retail customer/user since they advertise as a wholesaler who sells to plumbers. Heath also provided the names of two plumbers who have done business with Rubenstein for more than 10 years. I contacted the first on the list and found a potential plumber for life! I will write that review up separately. Although I have never met Heath, nor been to Rubenstein Supply, I may make a side trip to visit them in the future to expression my appreciation for their assistance in finding the perfect toilet, lol! Thank you Heath and Rubenstein Supply, Joe in West San Jose.
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July 2023 by j g.
Excellent advice and guidance from Kyle in sales for navigating the many Toto toilet/bidet products. He helped me determine which was the best price/feature set for our needs. Will update once installed and up and running a few weeks.
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June 2023 by Chris L.
Fantastic and knowledgeable group. Really helped us out with getting a part for our water heater quickly. Everyone there is so dang nice and helpful, especially Luis! Will absolutely reach out for any of our future plumbing supply needs and couldn't recommend them more.
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June 2023 by Denise S.
Be prepared to wait! Make an appointment before you come. This is a very busy store with lots of great inventory. The salesman who helped us was nice and helpful. We placed an order and had to call and find out when it was coming after a long delay of time. Our sales guy lost our order. It ended up being found in with someone else's order, and all is good now.
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January 2023 by Robert Moore
The whole team is fantastic, helpful and informative. Heath runs the premier showroom in Northern California. If I could rate higher I would...
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January 2023 by Steven Sharp
They usually have anything you need on stock. If not they will get it for you . And usually fast.
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January 2023 by Tim H.
I love working with the staff at Rubenstein Supply. As Palo Alto's best kitchen and bath remodeling company I have had the opportunity to work with Rubenstein Supply on hundreds of projects. The sales staff really know their stuff and the prices are reasonable. BIG SHOUT OUT to all the staff. PS: in the spring and summer on Fridays they host a free barbecue for everyone?
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August 2022 by Wendy Boucher
Nothing on their Google profile indicates you need to make an appointment. It only list the hours. I drove an hour to a closed store. A waste of my time.
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August 2022 by Clover Alba Orozco
I work for Elite Rooter and was looking for a small kids toilet. Very difficult toilet to get ahold of with a Sloan valve. Called Rubenstein to see if they had it and they did not but found it an hour away. Angelo was very helpful an worked hard to track it down. Thank you so much.
