-
January 2024 by Denise D.
I have the most handsome dog in town. Not only did the groomer follow our directions, they brushed his teeth and left him with a wonderfully fresh smelling coat. Our boy was cared for while he was there, walked and talked to while being trimmed.
-
September 2023 by Nicholas Oxsen
They always do an amazing job on my 80lb Bernedoodle. Service is great and the people working there are awesome.
-
August 2023 by Katherine P.
I have been a customer for more than 5 years. I live in Menlo Park for a few years already now and still drive to San Jose, because I couldn't find the same quality service near my house. This business grew so much over a few years, but the quality of service is always great. I book appointments for my dog a few months ahead to time. Great customer service and a wonderful experience.
-
July 2023 by paul o
Love this place. The staff that work here are always nice and kind.
-
May 2023 by Amy L.
This is probably my most favorite dog grooming place! Staff is great, I feel comfortable leaving my "babies" there and the excitement alone from the dogs "getting to go" see everyone is like a special play date for them. The dogs have long hair and the cut is always great. They are willing to cut however you want. They will not disappoint!
-
March 2023 by Ines M.
I love it here! My husky hadn't gotten groomed in a while, so I was nervous bringing him back, but they took EXCELLENT care of him! He has extremely fine, long hair that mats easily, and they made him soft and fluffy! He looks great! I also love how professional and accommodating the groomers here are. My husky has special needs and can't wear a collar, and they had no issue at all navigating around that. We felt so taken care of. I'll be coming here forever. :)
-
February 2023 by Jacqueline B.
I used to really like this place, I'm not sure if it's been since they remolded or what but I am extremely disappointed with the service. I have always gone in for drop in nail cuttings and anal glands for my 3 dogs. My last few trips have had the following issues: Dragging my dogs into the back room, they are small and nonaggressive they can easily be picked up. I have asked the techs to pick them up and have been ignored. I tried to give them the benefit of the doubt but my dogs are older and I don't need them to be injured. Speedy service to the extent of not being sure if the service I am paying for is being performed to the expected standard. $20 for a nail cut is pricy. My last trip just today I asked for nail cutting not grinding. I guess because I didn't say "clipping" they assumed I wanted a nail grind also. I'm still not even sure what service my dogs received but I was only charged for a nail cutting after going back and forth with the tech. The woman at the register is very nice I do appreciate her but unfortunately the establishment in general has gone down the trash.
-
February 2023 by Desiree B.
Ever since Quality Pet Spot on Hillsdale Ave., San Jose, became a school for dog grooming, I haven't liked their service. They will tell me when I drop her off that the student's are grooming her and will give me a few $$ off of the Overly Expensive grooming price they charge. The last time I took her there, Jan. 2023, she came back with an ear infection. NOT getting water in a dog's ear should be the Number 1 Rule when teaching the students. A trip to the vet and ($150), ear infection was treated. In addition to what I paid for grooming ($97) That was basically a $250 visit. If they are going to have students work on the dogs, PLEASE double and triple check their work.
-
January 2023 by Martin S.
Good food selection ( little pricy) Bad hours mon-fri No weekends ?
-
January 2023 by Coco C.
Best salon ever!! This is the only place I would trust. I have 3 dogs~ 2 poms and 1 shiba. My shiba sheds a lot and its been rough at home with her hair everywhere. But after bringing my shiba in to Quality Pet Spot for a de-shed service and bath everything changed!! She no longer sheds like crazy at home and its been a lot more manageable. As for my two poms they require a bath and cut every month. Their nails also grow out super fast so they are a bit more high maintenance. All we have to do is show them a pic or tell them what kind of cut we want and it always turn out the way we expect! As always I look forward to picking up my doggies from here because I know they are being treated well here :) This will be my go to place for a really long time and am really glad that we were able to find a good place for my all three of my doggies.
-
December 2022 by Christine L.
I have been looking for a salon to get my Westie pup hand stripped and I found Manuel and Jose here in the Hillsdale location! They did a wonderful job with my Westie. He looked clean and handsome with a carrot shaped tail cut when he came out and then resumed rolling in grass and dirt sigh. Here is a photo a few days after.
-
December 2022 by Heather S.
Did a walk-in for a puppy nail trim and they were super helpful. Gave good suggestions in dog treats and chews. Very friendly technician, too. Will definitely be doing all of dog grooming needs here in the future.
-
November 2022 by Caleb B.
They removed my review because I mentioned the hair color of the person who was extremely rude, nosey, pushy, and demanding of things that were none of her business. She was extremely condescending and even asked me how I could afford a dog like mine in the rudest way imaginable. Her hair color was not a natural one, please don't delete this now. People need to know how horrible of service she provided. The other soft spoken smaller lady was extremely apologetic of her rude coworker.
-
November 2022 by yuri k.
Nice, clean and modern location. Jose takes care of my pup for the most part, and I trust him fully. I'm always happy with the services and have never taken my pup to another groomer. Thank you for being here and offering your services!
-
October 2022 by Emily S.
We have been bringing our dog here since he was a puppy. It has always been ok but I have never loved the customer service. I called early this morning. Due to an unforeseen last minute emergency I needed to bring our dog in 20 minutes past the appointment time. The manager Sam was completely inflexible only stating over and over that they would charge us extra $ for being late and extra $ for a cancelation. I wasn't trying to cancel, I just needed some slight flexibility. As a customer here for almost 2 years I am extremely disappointed in the manager's inability to understand my predicament. On top of that, all she kept saying over and over is how much extra I would be charged. There had been previous visits where I was disappointed(one time I was charged over $200 for dematting,) but this interaction was over the top and I don't plan to return. I understand they are running a business, but it won't last long treating your customers the way Sam talked to me on the phone this morning.