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December 2023 by J. Louis M.
When it comes to customer service, Erica Estrada, property manager at 475 Tully Rd is the true essence of excellent customer service. Public Storage corporation should make Erica’s approach to customer service care the standard for the entire company to follow. Erica is an asset to your company. Make sure to let her know. Erica thank you for assistance.Erica took responsibility to solve the issue, even though I am currently not renting a unit from her location. Erica forward an email to corporate technical support to resolve the technical issue with my account. Now it is on the lap of corporate to solve the issue with my account. Your move PS corporate, Erica has done her part.This issue has been on going for about 4 months with multiple failed unanswered request to solve issue.Erica is a super star.
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December 2023 by Nam Viet
Good Customer services, Safe,Nice, Clean! Make me feel peace in mind when storing My stuff s over there! Thanks
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December 2023 by jorge herrera
I went to get my storage today and I got the best costumer service by. ERICA. she was very helpful and friendly. Thanks so much to Erica.
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December 2023 by Vanessa Elgohary
Was such a smooth process getting my unit and so far the employees especially Erica have been fantastic :)
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October 2023 by Nikki Kaur
I was very impressed with Briana’s customer service this morning not only was she professional and friendly but also she when above and beyond her duties to help me locate some packing materials that was not available at their store.I also want to give a shout to Erica and a gentleman at the cash register during my previous visit for their excellent customer service.
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October 2023 by LadyinRedBoots
This is the best Public Storage location! I have used this location 3 times now, and would not hesitate to use it again! Erica, the manager truly cares about your belongings. Erica & Joseph, the DM, are both attentive and very easy to work with.They did some painting a while back, an Erica sent out a message and made sure that everyone knew what was going on. It was so nice how much she cared about our belongings and everybody being aware-- And the paint looks great too!
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October 2023 by ayanna osborne
I had a great experience here! Erica in particular was super compassionate and helpful! I was going through a very tough time and Erica helped set me up for success in a very caring, attentive and professional way. I would definitely recommend this location to anyone in need. :)
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October 2023 by J C
Best customer service , Erica is super friendly and will help you with any questions you have. Property is also very clean
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September 2023 by Kailin C
Erika is defenty a very professional proactive and understanding employee who would defenty be corporate management if she's not already she is very informative and strictly business. Very respectable and it's been a honor working with her
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September 2023 by T i g r e. T i g r i t o
EXCELLENT CUSTOMER SERVICE AS ALWAYS.Ms, Erica was very helpful and acknowledged in all the issues that was needed in a professional manner way in Today's 21 Century Modern World ?
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September 2023 by B Chappy
Erica is great had a chance to speak with her and appreciate the polite attitude and the wisdom she has very professional
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August 2023 by Daniel John
Erica helped me find a great price and showed me how to use my app.
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August 2023 by Raymond Farias
Ericka was great when it came to explaining how the process works and explaining the details of the given promotion from today. Patient, courteous and made the process a breeze.Even though the system was being a little slow, still got done within a reasonable timeframe :)
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August 2023 by Michael Percelle
Excellent service from Erica and chy on helping me find storage ?!! Thank you so very much ?
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May 2023 by Brandon Davila
We absolutely love this location we have tried many but there is no other like Erica’s location. She makes sure to take care of her people her communication is top tier the facility is always clean and has great access as well for large vehicles. Thank you so much Erica keep rocking it out