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November 2021 by Jim Fuller
will call only, no showroom.
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September 2021 by Josep B.
Professional plastics is a scam company. I made an order 3 months ago, my card was charged the same week and after 3 weeks i heard nothing, had to send mass email to all the company email addresses i could find to get a response. So Chris K. finally answers and tells me its going to ship soon. They charge my card again and i get the material next week. Now, i ask about why there are 2 charges in my card, he says first one is just a pending authorization, so i wait. Its now 3 months, ive been emailing for weeks trying to get one of the charges cancelled, he adds someone called Lydia C., and Chris K. stops responding. I have sent my statement information which i didnt have to, and its been 2 weeks and no one answers emails anymore. This company is a fraud, just read their reviews, not even ordering from china i had these troubles. If nothing is archieved by the end of this week ill take them to small claims court which says a lot.
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August 2021 by Rick Borbons
...been dealing with Professional Plastics for oh, maybe 40 years now...They're *always* "Professional," no matter who I'm dealing with... Sherry, Sarah, Aaron, John, Rich, Chris in sales, and Alonzo and Marlowe in the shipping department...if they don't have it in stock...they'll get it...if they can't get it...it doesn't exist...
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July 2020 by J Vp
Sale girl Michelle got my order wrong and never issued a refund. Plus there is weird stupid writing on the back of customer order receipt. No respect for customer
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June 2020 by Jose Garcia
I have bought from these folks multiple times and they always do an excellent job. These folks are awesome and I would highly recommend them.
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May 2020 by Taylor N.
This place has horrible, rude, and helpless customer service ever experienced. Got connected with a receptionist who clearly didn't know what she was talking about, transfers me to customer service where NO ONE answered. Called again, same girl answered then wanted to transfer me once again, but I told her that no one's there, so she connects me to a different line finally an answer with a lady who was very rude and was highly unprofessional. ( like if a customer has a question, & was confused you should explain to them clearly/ professionally not just say "um no" & answers that didn't infer with my questions. I was planning on making a big purchase here but called to confirm if everything was the way I wanted but they were helpless and rude. Another thing that really frustrates me. Is why hire workers who simply can't do standard customer service? They answer has if its your friend or answering a spam call, very unprofessional its a business. Also maybe fix your item descriptions if you can't seem to answer questions related.
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May 2019 by Daniel Gutierrez
Sherry Mcsweeney knows her stuff she was able to answer all my questions on my material. she took my order, emailed me a quote within 15min. And followed up on my order 5min before i was about to call her very professional i would recamend professional plastics for all your plastic needs thanks to experienced people like Sherry and great pricing 5 stars thank you for all you help.
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October 2018 by Nathan T.
Professional Plastics went above and beyond for me when I called in to ask if they could cut notches in an acrylic panel for me. The lady told me that they didn't offer that service but she could refer me to someone who could possibly help me with it. She had to double check with the person and she ended up calling me back within a couple minutes with the contact information. Coming from someone who didn't even buy anything here Professional Plastics definitely deserves a 5/5 for customer service!
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September 2018 by Omer Al-Rammah
Nice verities of unique materials , nothing much to complain about.
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September 2018 by cheyenne noda
Always a pleasure to deal with these folks.
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September 2017 by Derek Tang
Michelle was so helpful and polite. I asked to see some samples of different thickness of acrylic sheet and she brought me to the warehouse and showed me some samples. I was in the market for only 1 sheet for my photo frame but she assist me as much as as possible. I didn't end up getting sheet but she was still very nice and professional. I would definitely recommend this place if you are looking for plexiglass or acrylic.
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September 2017 by Byron Reynolds
A 2.0 Rating? No. Your expectations are out of line. This is a wholesale volume warehouse that ALLOWS individuals to purchase. They supply to companies like TESLA and BOEING and aren't set up with a gelato bar and mood lighting while you wait for your single plastic sheet to be pulled from the enormous warehouse for $40. I don't know what is up with the other reviews, but I'll tell you first hand that this place is THE PLACE for plastic supplies. Helpful. Friendly. Fast. Responsive. Yes, if it's plastic, they have it! I'm damn LUCKY they will sell in small quantities to me.
