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June 2023 by Angelica Burgara
I like this place ☺️
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October 2021 by Jim R.
Used this place in the past but I think it is now out of business. I have been trying to contact them for about two months both by the phone on their website and their website contact form. The phone never answers but goes to voicemail that is entirely in Spanish. No response from the website. I live not far from it and drove by. The signage is gone and the gates are closed during the day.
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June 2020 by Mia Patten
Jeff’s awesome hands down. He works hard, and it shows. I had a few gnarly scratches on my car, and he literally worked magic to buff them away. Not bad for a 20 year old car. Don’t mind the front bumper, it’s getting replaced when I actually have a garage.
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April 2020 by Marc Rigo
Simply the best detail shop in San Jose
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March 2020 by Zak S.
TL;DR: Good guy who seems into what he does but the details fall a short IMO. Also says he doesn't use oily products but our car comes back oily all over the interior and under the hood (photos). He offers to make it right which I appreciate and is the right thing to do. Good communication and Jeff is a nice enough guy who I think really loves what he does and means well. He was able to restore some shine and depth to my wife's 5 year old white VW that lives outside. We had some good conversation at estimate and drop off. I'm an amateur and have done a few full details on my own cars over the years with a DA polisher and understand the process but wanted a "pro-level" detail from someone who does it every day. However, I had issues upon closer inspection after picking up the car today. I will start by saying that Jeff immediately asked me to come back to his location at my convenience so he could address the issues when I pointed them out via text, but I'd been there three times (estimate, drop off and pickup) and it's almost an hour round trip due to traffic at the times I am able to go. In that amount of time I could address most of the issues myself. I'm just not going to make that trip again for a fourth time in 4 days. The first issue I had was that the interior of the car looked and felt oily to me, despite Jeff saying that he doesn't use oily products. We must have a very different definition of oily. I couldn't tell when I first picked it up because it was parked under cover but once I was driving home in the evening light it was immediately apparent that there was a very high shine and oily look to every surface in the car. Upon touching some of the surfaces I realized that there was quite a lot of excess product all over the place. This also went for the engine bay, which he cleaned and dressed with some sort of very oily dressing. Perhaps the same thing. I'm unsure. See the photos. You can see my smeared finger print on top of the intake manifold In the oily residue of whatever was used. What really irked me about all of this was the number of times he said he did "not use any oily products" during the two conversations we had (estimate and drop off) and ensuing text conversation after I picked the car up. I had also brought up several times during the initial estimate and again at drop off but I did not want any sort of oily or glossy feel. Perhaps this was the "UV protectant" that was put onto the surface but I had also told him during the estimate when he mentioned that product, that I didn't need anything like that because the car has tint and the windshield already blocks 99% UV by default so extra UV protection isn't necessary, especially if it makes the cabin oily... The second big issue was the windshield. One of two things happened here. Either A rag that was used to apply whatever was put on the other surfaces mentioned above was also used on the windshield, or that same oily product was over-sprayed onto the windshield and then wiped. The windshield is a smeary, oily, mess. As I mentioned the sun was going down as I was driving home and driving into the sun all I could see was harsh glare caused by beams of the sun refracting in the oily residue. Lastly, there were spots on the wheels, door jambs, top of the hatch, and edges of fender wells, gloss black trim on the front end of the car that were not cleaned as well as the rest of the outside of car. This was dirt I could rub off with my fingers and/or water spots left on the wheels. The car looks good from afar and looked good in the covered area Jeff showed it to me in at pickup but upon closer inspection in the sunlight light the results simply fell apart.
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February 2020 by Jess G.
I cannot tell you just how earnest and hardworking this group of guys are. They went inch by inch over our car to let us know what would be improved by the detail and what could not be, they weren't interested in selling us false hope. That being said we went to pick up our car after the detail and it looked phenomenal. Again, they went over inch by inch to show areas that improved and those scratches that were too deep to have been eliminated completely. The attention to detail was so great that they were able to provide us much more in-depth information about our car's history just by looking at the paint work. Truly a trustworthy and honest company to do business with. We will recommend any and everyone to do business with them.
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December 2019 by Danielle Reyes
So glad I found Prime Detailing! They did an amazing job on my car. I just bought a used 2008 Lexus and while it was in decent condition when I bought it, there were stains in the carpet and interior walls, it had the scent of the previous owner, etc. These guys made my 2008 car feel brand new inside! The outside also looks amazing! Now it feels like my car instead of someone else’s. We’ll be bringing my husbands car in next. They were also just really nice guys!
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November 2019 by Travis D.
I highly recommend Prime Detailing. A fender bender resulted in some damage to our Camry. We were referred to this shop by the other party. The owner Gary is very knowledgeable about OEM vs after market parts and discussed with me. Prime also cleaned up a scuff on the other side of my car. Looks great!
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November 2019 by Allan S.
Prime Detailing does really good and thorough work. I used to go to their competitor around the corner but couldn't stand the escalating prices and mediocre work so I decided to give Prime Detailing a try. My wife and I bring our relatively new Toyota Tacoma Off-Road, BMW Z4 and an old Toyota Solara SLE convertible here with no regrets. David/Jeff and their crew are nice guys too. I think their service is by-appointment only, so give them a call.
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November 2019 by Karen S.
They did an amazing job with our suv. They had 2 companies come into match the paint for chips in doors and scratches on bumper. Our suv looks better than ever. The team is friendly and really care about their quality. Price is extremely competitive as well. We'll be back!
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October 2019 by Steven Eliuk
These fellas are solid, brought vehicles to them on several occasions and they definitely know value and quality. Jeff and team take their time and get the job done right~!!! Ive taken several vehicles to them and continuously pleased with the results~!!!
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September 2019 by Vincent V.
Got my Charger a wash and wax today at Prime Detailing, 563 Asbury St., San Jose. Jeff and his team did an outstanding job!!! They also removed scratches off my rear left door that I thought would never come out. I'll definitely be a return customer
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August 2019 by Nelson Banerjee
These guys are Amazing and very reasonable with what they charge. I have taken all my vehicles to them and their quality of work speaks for itself.
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July 2019 by Jimmy T.
Jeff did everything he said and still went above and beyond. I called, asked some questions then set an appointment date. I got a full interior detail and couldn't be more pleased. I was surprised with the quality of work. I recommend to all, will refer my friends and definitely coming back!
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July 2019 by M. N.
Prime Detailing Company did a great job cleaning my car inside and out. They were even able to get out car grease on my side doors that were left by a mechanic from elsewhere. I was impressed. Thank you so much!
