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April 2024 by Melissa A
Originally I filed a complaint, then ***** the ** helped me right away and followed up through process. So updating the review for the great customer service I received after my first experience.
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February 2024 by Betsy Leff
We have used Planet Orange for termite control for a few years and we are very happy with it. Because of our connection with Planet Orange, we decided to use them for rodent control when we discovered we had a problem.We are so happy with our Specialist Sophia. She is amazing! She is smart, knowledgeable, professional and has provided outstanding service. She provided us with information about rodents and the best ways to control them. She also found places they were probably accessing our house that we had not thought of.She has been to our home twice and we continue to be impressed. The second visit was part of our continuing contract and she had the “fun” job of removing a HUGE (her words!) dead rat from our attic. I was so happy not to have to deal with that!Bottom line- Sophia is EXCELLENT and I can’t recommend her and Planet Orange highly enough.
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January 2024 by Betsy L.
We have used Planet Orange for termite control for a few years and we are very happy with it. Because of our connection with Planet Orange, we decided to use them for rodent control when we discovered we had a problem. We are so happy with our Specialist Sophia. She is amazing! She is smart, knowledgeable, professional and has provided outstanding service. She provided us with information about rodents and the best ways to control them. She also found places they were probably accessing our house that we had not thought of. She has been to our home twice and we continue to be impressed. The second visit was part of our continuing contract and she had the "fun" job of removing a HUGE (her words!) dead rat from our attic. I was so happy not to have to deal with that! The price may seem a bit high but when you break down the cost, the value is totally worth it. Bottom line- Sophia is EXCELLENT and I can't recommend her and Planet Orange highly enough.
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January 2024 by Ann Erickson
I received great service from Sophia, the Planet Orange technician, for a rodent issue I was having at my house. Sophia was extremely professional and knowledgeable about pest behavior, areas of activity, addressing access points and shoring them up. Her service was very comprehensive. I came away with an awareness and ability to help minimize future pest issues thanks to Sophia’s knowledge sharing! A sincere thanks to Sophia and Planet Orange!
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January 2024 by Steve Nardini
Chris Hernandez has been providing world class service to our home and other properties for several years. We always know the job will be done correctly with Chris.
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January 2024 by Deborah Kindy
Jonathan is incredibly thorough and never fails to alert me that he is here. We're extremely pleased with his work and thoughtfulness.
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January 2024 by dana micek
A big shout out and thank you to Sophia! She was the loveliest, most enthusiastic and energetic pest control tech I have ever had. With her knowledge and advice I am certain my ant problem will be resolved.
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January 2024 by Renaldo Juanso
Sophia is one of the best technicians. She demonstrates great knowledge and customer service—a true professional!
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December 2023 by Ann E.
I am having an issue with mouse activity in a downstairs bedroom. My sister has tried humane traps and peppermint oil as a deterrent but the problem has persisted. So, I called Planet Orange. I had used them for termite treatment and yearly follow up inspections and had been happy with their knowledgeable service. I got a quick reply, was informed of the treatment options and scheduled the service appointment. Sophia Rodriquez, the service technician, was very professional and an expert in how to look for and plug access points. She inspected the whole house assessing areas of vulnerability and gave a very comprehensive service. I was educated in the process and will now take the appropriate action to maintain a mouse resistant environment. Mant thanks to Sophia and Planet Orange!
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December 2023 by Elyse G.
So great full for Planet Orange and Sophia in particular. Very thorough and helpful- my aunt problem is basically resolved. Thank you - you rock!
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December 2023 by Aparna D.
Sophia provided prompt, friendly, knowledgable, service when helping us with our rainy season ant problem.
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December 2023 by joann mcnab
I highly recommend Chris H of Planet Orange! He's knowledgeable, personable, and very conscientious. He always takes time to ask me if I have any concerns or issues needing to be addressed.Chris H provides great customer service, does a great job and is a valuable asset to Planet Orange. I will always be a customer of Planet Orange!
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November 2023 by Michelle M.
We have had Planet Orange serving our home in the North Bay for the last four years. Jonathan is our tech and he always does a wonderful job. He listens to our concerns, makes recommendations, and takes his time. I have never felt like he was rushed or disinterested. This year has been a bad ant year, and he always makes sure to leave us the little ant houses to help combat them. I also love that they use botanicals and not chemicals. So much safer! I highly recommended Planet Orange and Jonathan!
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November 2023 by Jennifer M.
This review is on behalf of my father named Dave that used your services in Fremont. Sophia goes above and beyond each time she comes out to treat our home. Not only is she friendly, but makes a point to take care of areas we didn't even think about. We want to say a big thanks to her and for giving such great customer service. Than you Sophia!
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November 2023 by Kristina Minassian
Sophia does a really excellent job and is a wonderful technician. She provides great work and helps keep the cockroaches at bay. She listens to our pest problems and finds the best solution(s) for them.Planet Orange and Sophia provide truly excellent service and I would highly recommend them. Thank you for helping us!Services: General pest inspection
