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November 2023 by Luna M.
We've been coming to this store for years. We spend more than we should at PFE on merchandise, we do not used the wash service. Over the years, the service has been consistent. However, there was an event where a woman, who had a dog, that was apparently dog aggressive, who was socializing with the white haired manager. My dogs were barking but under controll. If a dog is growling they will bark! The dog kept growling as the owner pet it like it was good to growl! I was not petting my dogs I was trying to get them to settle down. The neighborshood woman with the growling do informed me her dog will bite my dogs if I continue barking ensued. My dogs were smaller and would not survive an attack from a dog that size so i left and told then the manager that the situation was bad and she should be handling the situation better. She said she knew the dog. The regional manager called me and did not have a lot to say. I go there rarelly now wiithout any dogs to pick up something but we order now online and look for discounts!
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August 2023 by Patricia Palafox
Staff is always so friendly and helpful every single time, and it's not just one person, it'severyone. Every time we've been here, we are treated kindly. My go-to pet food spot!
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August 2023 by Sean Corr
Nice place to take your pup. They have shower stations and built-in dryers, too. Lots of stuff to choose from for your fur-babies.
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August 2023 by Everett Huo
Great pet food shop with DIY bath! Selections for dog treats are a little sparse compared to the bigger stores though
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July 2023 by Jennifer K.
This outlet only stocks the best quality food. You won't find brands that use a lot of fillers, chemicals, and subpar ingredients in their food at Pet Food Express.
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July 2023 by Kimberley Mae M.
Pet food express is my go-to pet store! A lot of healthy, clean treats and foods for my fur baby. Everything is organized and reasonably priced. No matter which location I go to, staff is always helpful and does not mind taking their time to explain items and answer questions. For this visit, Julius meet all expectations and more! Helped me find some yummy, healthy, long-lasting treats for my pup. Julius, big thank you from me and my little Touille :)
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June 2023 by Janine Barker
Buy free get the fourth free for food that was nice and it was fun watching everyone try to bathe their dog
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June 2023 by Claudine B.
This review is specifically for one of the employees in all of South Bay and this location that stood out to my fiancé and I -- and that is Julius! My fiancé and I have gone to multiple locations for our frenchie Leo's needs whether it's for dog food/treats or supplements that benefit his health. With owning a Frenchie, what a lot of people don't know is they're a lot of maintenance. And of course with ours, he has 19 different allergies so it can be extremely hard to find food and treats he can actually eat. It was not too long ago we had to restock on his kibble since he was running low... just to find out that it had been discontinued across all Pet Food Express stores. You could only imagine how frustrated we were having to figure out an alternative for Leo to eat! After a couple of minutes of searching through some aisles--- we met Julius. Greeted with a warm smile, he approached us and asked if we needed any assistance. After letting him know the food situation, he helped search all bags, looked at the ingredients thoroughly with us until we found the best option which was frozen raw food from Tuckers. During this whole process we were left speechless with the amount of product knowledge he had. Besides being able to do the obvious,as an employee, which is being able to locate where a certain product is and tell you tell the deals of what specials are happening in store-- Julius was able to clearly communicate details about products, he was also able to find alternatives if one product didn't work out and knew a whole bunch of history of the companies! Because of this great experience, this location is the only location we go. He's always on top of his game and the consistency never changes! Thank you for being so great Julius!
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June 2023 by Juli
I had never been to a Pet Food Express before. Great selection of more boutiquy type foods and treats. Very clean environment. They have a dog eat station that looked well maintained. The lady who checked us out was fabulous. Loved her. So nice!
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May 2023 by Ariana P
Going here or any Pet Food Express location is always a nice experience. The employees are super friendly and kind. Always huge pet lovers. They'll talk with you about any questions or indecision you have and give their experience with the product.They're a big help and I've never had a bad experience at one. Good prices too, especially with the buy 3 get the 4th free (works out to 25% off if you buy 4)
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May 2023 by Toby Ramsey
Always helpful and friendly. My dog loves going! Good job.
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April 2023 by Robert Wilson
Brought in my dog and the staff loved her. Not the biggest selection of dog food but has more specialized foods. My dog is picky with treats but loved the ones we got from here. You can even pay a small fee to wash your pet here.
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April 2023 by Frank Mario Castellon
My go to place to wash doggie. Staff always helpful and friendly. Highly recommend.
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March 2023 by Christina Apatow
Easy set up to wash my dog. Also great assortment of raw food, treats and toys.
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February 2023 by Meaghan V.
I love their products especially for cats, but their small dogs toy options could be better. Considering this is part of the Bay Area where lost owners have small dogs.
