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April 2024 by Anup Goel
Don't feel shy to hang out here.?
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April 2024 by David Robles
Horrible customer service!! Non apologetic employees! Never greet and when a mistake is made they do not help resolve the problem. I enjoy Peete’s coffee but detest this location. One particular young lady never greets nor responds after I say thank you! Very disappointing!
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April 2024 by Jimmy Sch
Can get crowded very fast during the day (location is close to the mall). But it's quite nice early in the mornings.
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March 2024 by M Adams
Coffee is good. The older employee named Mary… not so nice hence the 3 starr review.
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January 2024 by The Soulers
A Peets Coffee that does not do a "French Press".Like they had zero clue what I was talking about. The barista at the bar said they don't do French Presses here....A coffee shop, with the EthiopianSupernatural, some of the best coffeein the world does not...Okay, I'm done.This location is not recommended.....Edit: it appears this is now common amongst Peets coffee now... guess I'll try Starbucks now
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December 2023 by M.
Waited more than 15 minutes for them to warm up my frittata, after I had asked about it. I get they're busy, but they ignored me and prioritized the next drink orders. When I asked a second time, they finally heated it up, which took less than a minute. No apology, no eye contact. Jesus.
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December 2023 by Ishan Mahadevia
Great place to grab a bite and coffee! It's located at very great spot in Santana Row and has decent menu!
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December 2023 by Juan Lile Troncoso-Ovalle
The product is not bad .
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December 2023 by Nija Foster
I had a great experience at this location. The server Anthony went above and beyond to recommend the perfect drink for me.
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November 2023 by Jay B.
Definitely the worst Pete's coffee branch in the Bay area in terms of customer service.
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November 2023 by Melanie D.
Came here on a Saturday around 12:30pm. No line, but all the tables were full. Ordered my normal iced matcha latte and a brownie. The employee who helped me was very friendly. My order came out quickly. Luckily, a table freed up and I sat down to enjoy my goodies. The only bad part about the visit was the bathroom was closed. It's a coffee shop, lol. A bathroom should be available to paying customers.
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November 2023 by Blue Lagoon
Peet's coffee has the best coffee but have to drive far to get one. I wish there's more convenient locations
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August 2023 by Deborah H.
Shocked to see that all cream/milk sources were not refrigerated! Big no-no that any store manager should oversee. Food handling guidelines must be followed. Surprised it hasn't been addressed sooner.
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June 2023 by Hiedi Nelson
Love the staff their fun even when busy
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May 2023 by Leo Qu
Very friendly staff. Hard to drive and pickup coffee tho. It’s part of Santana Row. More convenient for those who are shopping around already.
