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March 2024 by Kevin ONeill
I recently had the opportunity to utilize PHD on Junction Ave in San Jose for a shower enclosure/doors, and a vanity with sink. The showroom staff were beyond helpful with product knowledge, color/design recommendations, and availability. When we picked up the vanity, the two Asian women (no business cards, unfortunately) triple checked the paper work, and carefully examined the item for any flaws. The two helpers were careful in re-wrapping the item and carefully loading it into our car. We were unable to fit a 9' piece of backsplash in our car. A general contractor/PHD customer (Armando Mendez, owner of A Mendez Construction Inc) overheard our dilemma and offered to deliver it for us! He refused gas money, saying, "If I accept money, it's not a favor". The PHD staff said he was a "great" customer. What a glorious morning for me compliments of the PHD staff and a stranger!
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January 2024 by Dat
Good selections of modern bathroom vanities. I like how they have many things in stock so you don’t have to wait. Cari was very attentive and provided great customer service too. ?
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December 2023 by Gholamabbas Parsafar
My evaluation of purchasing various stuff from PHD.I found that the quality of materials are good. Erica was a very useful and knowledgeable person to guide us in ordering the right and qualified materials. She is a very patient and responsible person and uses a long time to make sure we get the right choice. I wish the best for her
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December 2023 by Eugene
Good prices for kitchen and bath supply.
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December 2023 by Seth Watson
If you're looking for high-quality materials, outstanding customer service, and reasonable prices, this is the place to go. For my new house, I needed to buy a bathroom vanity, and I had a certain style in mind. Because one of my friends knew the owner and had given it a try, I decided to give it a go. Everything about the procedure was simple and fun. The showroom is really large, with plenty of walking room and a large assortment. I can't think of a single reason not to come here in search of the greatest goods and deal.
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December 2023 by Lillie Hart
Pacific Home Decor's great service has exceeded my expectations. I was looking for cabinets, and they not only had a great assortment but also offered useful advice to match my style.
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December 2023 by Yukie N.
I don't enjoy shopping, but Erica was very helpful to collect all my bathroom renovations need. Got the whole thing done in a very short time! And their price was very reasonable.
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November 2023 by Colzie T.
We worked with Cari and Kenny for our Kitchen cabinet redesign. They were phenomenal. They understood what we wanted and helped us make the right decisions. They sent us renderings and pictures of different handles we could use. We also needed to have the instillation done within a certain time frame and they happily helped us find people that could make it work. The team was in and out in a day. They also checked in afterwards to ensure we liked the work. I never felt left in the dark the whole process. The team was patient and kind beginning to end and I would be glad to recommend them or work with them again.
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November 2023 by Thanh N.
it happened 6 months ago, but I just have a chance to write the review. I paid for cabinet here and forgot to apply 10% for contractor on my way to go home. I emailed back to Richard, and asked for it. He said the invoice is already settled. Come on, I'm not a kid, don't say that to me. I found manager's email when she replied back to the reviewer on Yelp. I emailed to her and no reply. I finally needed to take the cabinet because my contractor needed to finish the project on time. I didn't came back for quartz countertop, and I bought it Granite Expo. and again I forgot to apply 10% for contractor, and called her right away. she fixed the problem in few minutes, and got invoice updated by email with 10% discount. I kept buying vinyl flooring and all material here for remodeling entire of house. I also recommended Granite Expo for my neighbor. I think I have more welcome at Granite Expo.
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October 2023 by Geri W.
I was helped by a young man by the name of Richard. I was looking for a 48" vanity, top, sink & faucet. Richard was extremely helpful in putting together a few options. He made it very painless for me & I couldn't thank him enough! I was literally ECSTATIC about my purchase. The price was right & delivery came sooner than expected! Thank you Richard, you have my business always!!!!Geri
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October 2023 by Ravi Kumar Mandala
Smooth and seamless shopping and pickup experience. The staff was really nice and helpful.
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October 2023 by Andrew S.
Friendly and helpful staff. A big shoutout to Erica who worked with my wife and me on our kitchen renovation. She was extremely patient and accommodating with our changes and extended schedule. Great service! Thanks Erica!Andrew S.
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September 2023 by Chad S
Good enough selection but poor customer service. They are open until 5:00 but you can only pick up tile until 4:30. I called at 4:39 to let them know I would be there in 10 minutes to pick up 4 boxes of tile I needed to finish a job. I was told that they could not sell me the tile today because the pickup department had other things to do. Apparently selling to customers is not one of those things. One star rating because they committed one of the worst offenses a company can do to me as a customer, they wasted my time! Unforgivable. I'll finish this one job with them but will not use them in the future, there are too many other options in the immediate area.
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September 2023 by Kiim Rog
My kitchen remodel with Pacific Home Decor kitchen cabinets, quartz countertop and backsplash materials came out exceptional! Everyone says my kitchen looks like a model professional kitchen like you see in magazines. I couldn't have designed my kitchen without the expert help of Victor at Pacific Home Decor. He worked with me during the entire 5 month remodel (2 month design/3 month build) educating me since I'd never done one before. Other places would charge for all that consultation but not Pacific Home Décor (PHD). In addition, I hired Gary who Victor referred me to install the countertop and backsplash. Friends told me how they were dismayed that their countertop seams were visible. But Gary's installers cleverly figured out how to have only 1 seam. That seam is totally invisible which is why I’m so glad I hired Gary instead of my friend’s installer.I've never written a google review before but decided to do so because I am so grateful for Pacific Home Decor's excellent products and Sales support like Victor. Also, they refunded me for materials I bought but found out we didn't need. Just make sure to keep leftover materials in new condition. My kitchen cabinets are Pacific Home Décor’s Winston White with the kitchen sink cabinet done in Kingston Gray. The backsplash from PHD is called Grain Stone Rullata Grey. The countertops are Caesarstone Cosmopolitan White. The gray backsplash reflects off the quartz countertop giving it a beautiful grayish hue. The quartz countertop will reflect whatever color you choose for your backsplash. Check out my photos here to see why I am so delighted with choosing Pacific Home Décor for my kitchen remodel.
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July 2023 by Kira Pina colada
Good place for vanity tops. Cindy is very professional and helpful.
