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January 2024 by Jose Posadas
I was having some problem looking for a lug nut ,but the guy found it .
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November 2023 by Wendy C.
The assistant manager, Jesus is great at customer service. However, the Manager is obviously a rude person who doesn't want to be bothered. An employee asked the manager to watch the front counter while he installed windshield wipers on a car. The manager didn't come out till 10 min later because he had to share his personal stories with other employees in the back. When he finally came out to watch the front counter, he looked at me and said "You got a problem!" This place will lose more and more customers if the current manager stays employed. Good luck!
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October 2023 by 6T7 CAT
Good service
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September 2023 by Rubber Toe
Alonzo was very helpful and nice. I asked him to check my battery and he also checked the starter and alternator. I appreciate that kind of work ethic
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September 2023 by Ed H.
This might be the most egregious example of bad customer service I have ever experienced. A guy greets me when I walk in. I grab two quarts of motor oil off the back wall. When I get to the counter, he has gone in the back somewhere. No biggie. A woman with glasses and neck tattoos sits about 12 feet away at a computer terminal. I say "Hello?" with my purchases clearly in view on the counter. She turns, looks at me for a second, then turns back to her screen. I wait another 30-40 seconds, then walk out (past her), leaving the motor oil on the counter. No "Wait, I'll get someone to help you." Nothing. Wow. Just wow.
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August 2023 by michael higley
Always helpful mostly have what I'm in need of for my vehicle
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June 2023 by Matt Hawks
Made replacing my battery very easy. Staff was friendly and professional.
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March 2023 by Ken Takara
Since the battery probably died due to its advanced years, once we got the car jump started, we got the battery replaced at O'Reilly Auto Parts. I think he was the only person there Sunday evening, but he replaced it quickly, which we really appreciated; I didn't want to get with another jump start the next morning.
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December 2022 by Tommy G.
Jose provided me with prompt and professional service when I needed to buy a battery and get it installed. He was also very upbeat, was patient even with my 3 year old with me and was very engaged with me as a customer. Thank you Jose, I hope you Manager reads this.
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September 2022 by Steve N.
Fantastic and knowledgeable customer service! Needed oil for my BMW and had it in stock at a reasonable price. Highly recommend!
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August 2022 by Jose Luna
It looks like they always busy at checkout,I yhik there is just not enough people working there
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July 2022 by Benjamin Hodges
4 associates at registers and only one person checking the one guy in front of me out. I wait 2 min with my two items and a woman walks up with 1 item and the guy at the register asks if he can quickly ring her up.Excuse me what? It’s not like I’m getting $10k in parts here… why are weletting her go first? I then get called tacky for being frustrated with the sales associate. I’ve worked several sales jobs- this is never the way. Big fail. Plenty of other auto stores to go to, I’ll take my business elsewhere thank you very muchIf it had looked like she was in a rush or something I obviously would have let her go… but she was getting a floor mat, how urgent can that be??
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July 2022 by Shannan “Spitfire” Dann
Do NOT go to this location. I arrived 6 minutes before 9 pm, the time it says they close at, and this fat blond was already locking the doors saying, "We're closed".If they're NOT going to stay open until the time specified, the company needs to find other, better employees that will lock the doors right at 9 pm.Very dissatisfied customer,Shannan
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May 2022 by James T
Purchased some wheel lug nuts here 3 months ago which broke off and the mechanic happen to check the other wheels and noticed that they where all defective and needed replacement. Do not purchase for your own safety luckily I noticed the thumping on my car and seen one lug nut holding the wheel on.
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January 2022 by Hector
I had to wait a long time in line just to find out they didn't have what I needed for my car, also the only guy working at that time kept taking phone orders instead of helping us at the store already