10AM - 2PM
1190 S Bascom Ave # 215, San Jose“I've worked with Howard numerous times over the years and have never had anything but a great experience. Howard goes above and beyond to identify his clients' specific needs. His ability to meet those needs with the right loan program and terms and close on time is simply unmatched. If you value knowledge, experience, and honesty, and want someone that you can trust with the biggest transactions of your life, Howard is the man with whom you should be working for all of your borrowing needs. Thanks Howard!”
“We worked with Teo Valencia who gave us a great rate and even better customer service. We had a short closing timeline already and he was able to speed it up even more mid-escrow, to accommodate for seller requests. I am very impressed with his professionalism and ability to work with us on all of our needs. We will definitely go with Teo next time we refinance or purchase another home!”
“We worked with Jason for almost 2yrs. After countless of rejection, we finally were able to find a house that we like and can get. Jason has stuck with us the whole time, and he was nothing but helpful, walking us through every part of the process.”
10AM - 5PM
1930 Camden Ave #1b, San Jose“TLDR; Elva is a godsend. If you are looking for the ultimate professionalism, honesty, transparency, the best rates, and, above all, immaculate customer service, Elva should be your go-to mortgage broker.
We are first-time homebuyers and could not ask for anyone other than Elva to handle our mortgage process. We are from the San Francisco Bay Area and have struggled to enter the housing market for almost two years. During that period, we changed three realtors but Elva was the one constant. Elva stuck with us through our pangs and pains, arranged more than 50+ homebuyer consultation calls (many of which lasted more than 30 minutes), and patiently provided us counsel while accommodating all of our requests.
The customer is of the utmost priority to Elva. She will get you the best rates as she works with a wide network of lenders. This coming from our personal experiences and comparisons.
The best thing about working with Elva is the care and personal touch she provides. The only way we were able to beat other competitors while buying our home was through the personalized communication and assurances Elva provided to the seller’s agent. She even took the initiative to expedite the mortgage processing as much as possible which convinced the sellers to accept our offer even though other buyers had similar offers.
Elva is very knowledgeable and keeps herself abreast of market conditions, providing customers with unique insights and real-time updates. She uses topnotch tools to deliver insights in an interactive and easy-to-consume fashion and explains every little aspect in sufficient detail to help you make informed decisions.
Elva is an all-rounder. After going into the contract, we had issues with Solar transfer from sellers to buyers right before we were about to close. Elva took matters into her own hands to immediately connect and communicate with the seller’s agent (as our realtor was out of the country) and Escrow to make sure the deal went over the line. She even took time from her personal off day to tackle many other issues that arose during the property sale process.
I can go on and on, speaking effusively about Elva and our experience working with her. The bottom line is homebuying is an exhausting process, and you need to surround yourself with kind, compassionate, and reliable people. Elva is one of those people. I can vouch for that!”
“All I can say is WOW! Michele Lewis helped us secure the home of our dreams, and we would not have been able to navigate the process without her expertise!
Michele was beyond knowledgeable about our home purchase situation, and gave us accurate, up to date guidance, in a timely manner, throughout the entire escrow process.
Michele has excellent communication, clear expectations, and a wealth of knowledge that made our home buying process quick, easy, and as streamlined as possible. She took stress away from our plate so that this process would be just like any other day. Thank you, Michele, for taking care of our family like it was your own.
We highly recommend Michele to anyone looking to purchase their next home!”
“Thank you for being patient and helping me and my family to help me in the process to purchase my first home. I truly appreciate all the hard work from everyone.”
“This is agreat homeloan officer to do bussines with.
they are honest and tell you exactly want you can buy so you and your family can be secure and comfortable.”
“Awesome bank - I surveyed a few banks for a mortgage and they offered the best rate and were flexible on how to make it happen compared to others. The app/dashboard for payments has been very easy to use too.”
“5/5 best customer service from Rachel and Elieen! Elieen was very helpful, she talked about everything I needed to know about opening my fist card here at BOA. Rachel was very helpful to my mom and explained every question my mom had about her account! We would come here again if we have any other questions!”
Open 24 hours
160 West Santa Clara StSuite 100, San Jose“I have been banking with Fremont bank for over 5 years now. Perfect bank for small business owners. Savann is my go to person and always provides great customer service.”
“I didnt have an appt and I got to work with Thanh T! Thanh was super nice and helpful for setting up a checking and savings account while claiming the $600 offer. I would request to make an appt with her next time for any bank related needs in the future.”
9:00 AM - 4:00 PM
1695 Saratoga Ave, San Jose“I have always had terrible experiences with BofA tellers. The tellers are often condescending and treat me like I don't know what I'm talking about. I don't feel comfortable asking "Dumb questions" as a young person who recently got a decent paying job and is new to banking with large amounts of money. The only reason I haven't left BofA is just because I haven't found a bank I like yet. However, today I got help from Alejandra, who didn't patronize me at all and answered all my questions without making me feel like I shouldn't have asked. Alejandra, even though it didn't look like much, you really changed my opinion of BofA!”
“Don and Alisia were absolutely fantastic to work with. They made the loan process much easier than expected and they were always available to answer my questions and kept me informed every step of the way. I really appreciate all the hard work they put in to make sure everything went smoothly. Thank you, Don and Alisia!”