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February 2024 by Hyowook Kim
I bought a lot of furniture here. Many pieces of furniture came with damage, but they didn’t do anything for that. When I first called to them they said they will fix it, but after that, they never picked up my phone. And I also file a claim to BBB, but still they didn’t respond for that. Please never use this shop. After you buy furniture, you will never get any service or warranty. Even this is illegal, there is nothing you can do.
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September 2023 by Lux Man
A lot of talk about the quality of Natuzzi products. I’m here to tell you stay away, RUN don’t walk!
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September 2023 by Anya Avanes
Do Not buy anything from this store. They gave us such a hard time and we never received our table.
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January 2023 by Anand Byrappagari
Furniture store in Oakridge Mall with a third of the store dedicated to furniture from Natuzzi. The owner was very helpful.
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January 2023 by 轟䤗
Not a happy purchasing experience with this store
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July 2022 by Wilma I.
This store has some wonderful pieces from Italy. We bought a huge lighter gray material sectional years ago and it is still in wonderful condition. Every time we visit the guy is super helpful and at the same time let's us look around and sit around lol Beautiful leather couches, nice headboards and tons of books to look through which I love.
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September 2021 by Tell It Like It Is ..
All things considered with supple chain delays experienced with all furniture companies, and after searching in all major stores for an allergy free sofa in a white not cream or beige, I was surprised to have found the right sofa here, and discounted. Their leather sofa is good quality and no chemicals that would be in some manufactured materials.
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January 2021 by Vikas Goud
We have purchased whole house furniture for our new home from Milano furniture. James is great man pouring all the catalogs and swatches and we found all the furniture what we need. We purchased three bedroom sets, Natuzzi leather sectional with recliners, dining set and entertainment center. All were delivered on time what we were quoted for. Delivery crew was very professional. They followed COVID-19 PPE. That made us very happy. Thank you James for getting our furniture safely.
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November 2020 by Claudine S.
Thank you once again on the beautiful couch I just received! I've been a customer for many years and everything I want is beautiful! Great quality furniture at a great price and of course excellent customer service!
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August 2020 by Angel H.
walked just to look around and the guy was really convincing and got my gf hooked on a bed with 2 other pieces total was 3k . I asked him why it was so expensive if i had seen the same bed frame cheaper he said its good wood from italy " not that cheap china stuff" i ended up buying it and he later was supposed to return money to me idk why i forgot but he was trying to give me less i found the original recpiet and told him he tried to play it off but paid me. When the bed was delivered to me and they built it it said "made in Malaysia" its been about 2-3 years and 2 legs have fallen off the bed & a leg off the dresser. Super disappointed, PLEASE DONT BUY FROM THEM.
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February 2020 by Yelp'n Y.
I've had great experience purchasing from Milano furniture store. I purchased my dining room set, entertainment center and dresser. The products are beautiful and amazing with some unique designs. More so, customer service and assisting me in matters after purchase of replacement parts. I would recommend this store to anyone looking to purchase a furniture. Good luck with your search.
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November 2019 by Jacqueline B.
WARNING!!!!Do NOT BUY from this company!!! They buy from other companies and cannot provide customer service. Still dealing with them after receiving the wrong item. ZERO stars if I could!
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May 2019 by Romualdo Monroy
This place it's NOT kids friendly. The owner was rude to my kids, I was about to buy a dinner table but decided to get it somewhere else.
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May 2019 by oleg levitsky
Knowledgeable and friendly staff
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May 2019 by T. T.
I will never come back to this place ever again. The guy who works there, think he's the owner, is the type of salesman who will size you up to determine how nice he will be to you. So if you want to be treated well, dress the part and you will get the best service. However, once you purchase something, don't expect friendly, professional service. I should've read the reviews prior to coming here. Just know that all the negative reviews on here ARE LEGIT! My sense is that whoever gives this place anything over 3 stars is: 1. friend or family of the owner 2. may have bought expensive furniture so the owner or worker probably kissed their @$$3$...which may give them the impression that these people are providing good service But if you do decide to give this place your business, I genuinely hope that it goes well for you. I truly do. Because NOBODY should be treated based on how much they're planning to spend. One word to describe this guy/business: ICKY.