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March 2024 by Rafael B.
definitely recommend this place, super fast and reliable. was in and out in 30 mins and the price is great. guy is very knowledgeable and experienced
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March 2024 by Dawn L.
This guy is the biggest you know what, I've ever met running a business. His response to another review saying he must be doing something right since he gets so many customers: that's ONLY because you falsely advertise lower prices than everyone else on Groupon, then add an additional $25 when people get there. and the STANKIEST attitude of all time. he's obviously a miserable person. I'm contacting Groupon about this scammer. So rude and seems to think his business is invincible.
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March 2024 by Chikki B.
I've come here many times. Actually took a video of this guy's TANTRUM because I got there 40min early and was quietly waiting in the sitting area provided, and working on my phone. Posting on YouTube.He's extremely rude for no reason and tried to charge me $20 more than usual ($55).He kept ranting/complaining about me being 1 hour early and how he hated that I was sitting in his waiting area which "pressured " him. In the past he'd tell me to NOT get the Groupon because he'd give me a better deal without it, but tried to charge me way more than usual. Seriously in need of mental help. Won't even make eye contact with anyone there.
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March 2024 by Anna-Lisa D.
Very rude. I came once before and was pretty weary of the oil change was actually performed because of how fast it was completed. I decided to take a chance and purchase another Groupon when I needed an oil change, same vehicle as before. I called to schedule an appointment and the person on the phone sounded so annoyed to be taking my call. They asked what vehicle, I tell them, and they say we don't take Groupons for that car. I said I've used a Groupon before for the same car and he repeats himself with an angrier and degrading tone and says we don't take that vehicle. Don't take your vehicle here and don't buy their Groupon!
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March 2024 by Murat Ogul
If you purchased a groupon vaucher, good luck. The owner is asking EXTRA $29 for oil change and $39 dollars for brake pad replacement.
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February 2024 by Steven Garcia
The man I talked with has very poor work ethics as well as customer service. Said I had to make an appointment, and he was booked all day and all day tomorrow and set me up for the latest time in the evening. Keep in mind that when I approached the business, he didn't see me, but I saw nobody their working at all, and he was just sitting there in his office doing nothing. Not to mention, I purchased an oil change on Groupon for 38 dollars fully paid, and he told me I would have to pay an extra 28 dollars for taxes and disposal of the old oil. I do know they recycle it and still get paid for the recycled oil.. WOWThe Groupon was not honored but rather had to pay the full price..I recommend you do not go to this establishment.The man at this establishment is a sham and will surely make you feel uncomfortable, and I do not think he deserves our business. I should have looked at his reviews which If I did, I wouldn't have gone there in the first place...
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February 2024 by Ashley M.
The fastest oil change I've ever had! My appointment was at 5:30 and I was driving away by 5:50! Their customer service and phone response were excellent. Such a great price! This business is easy to find, open later than most places and easy parking. I'll definitely be returning for future oil changes
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February 2024 by Navin Kumar
Please don’t get any sort of service from this place. The owner is very rude and charges more than initially promised and keeps you waiting. I bought a Groupon for full synthetic oil change and called for appointment for which I was asked to call later as he was very busy. Then I was told I have to pay close to $28 additional charges for just oil change which is almost close to the group on $38 which I purchased. I told him it’s too much and he asked me not to waste his time and disconnected the call. I Sent an email to groupon to request reimbursement as I would never get my oil changed at such a place who doesn’t value their customers.Good bye Midway,Navin.
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February 2024 by ryan pang
Make an appointment, set a time and it is done. He was timely and pleasant. Good deal too
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January 2024 by Sam N.
Had a great experience here. Amir was incredibly helpful. I had an appointment for an oil change at 4:30 pm, got there at 4:20 pm, and was out by 4:48 pm. Awesome value for the price and service. Will be here again for my next service.
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January 2024 by sondos elkadi
They charge an extra $26 if you use groupon which makes no sense.
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January 2024 by Kimberly Karkov
Prices are great and Amir know his stuff
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January 2024 by Kin Sing Lee
Having just done an oil change at this auto repair store on 12/12/23. The price is fair and the service is excellent. Thank you.
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January 2024 by Alton D.
This place is the best and most affordable car mechanic shop I've been to. He was quick with his service and is really polite and straightforward. I was able to get an appointment the next day after I called, and my car was ready in just 15 minutes. The guy even offered to fix some minor issues with my car free of charge and gave advice on other potential issues. This is my second visit to this place for oil change. The first time I used a Groupon and was charge some extra around $20-30 (I forgot), while the second time it was only $50 without the Groupon. YOU ARE BETTER OFF WITHOUT THE GROUPON HERE. This shop has definitely won me over as a loyal customer and I will definitely recommend everyone about this place when they're in need of car services. Don't use the Groupon deal, call him directly and he will give better rates for you. Groupon charge a lot of money to small shops like his, support the small business and skip the middle man! Most of the complaints I've seen about this shop concern the mechanic's lack of conversation or issues related to the Groupon, which I find unfair to him. When you go to a car mechanic, you're there for car service, not conversation. He's a car mechanic, not a therapist. He is there to work on your car, not to entertain you. Although he wasn't very talkative, he was very polite and clearly explained to me about issues regarding to my car. Straight to the point and no filler which I appreciate. Some people complain that he couldn't accommodate their schedules but show no respect for his time. You have to understand that he has clerical work to do, not just mechanical. Call to make an appointment and show up at the right time as your appointment, respect his time. I saw a lot of people complain about the Groupon offer, it clearly stated that it covers only 4 quarts. A quick Google search shows that most cars require 4-8 quarts for an oil change. Also, the Groupon doesn't cover some other fees. This is typical; when you buy similar Groupons for other shops, most of the time they will charge extra on top of the Groupon. They didn't read and went ahead and complained about the extra charge with is absurd.
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December 2023 by Sierra M.
I purchased a synthetic oil change through GroupOn for a total of $34.30. I arrived at the facility and the proprietor fills in the online redemption code on his work order and then proceeds to perform the work. There was no communication about the amount of additional charges that apply for hazardous waste removal and canister filters as outlined below in the 'Fine Print'. Appointment required, same day appointments accepted. Additional charges apply for hazardous waste removal and canister filters. Not valid on German vehicles. Limit 1 per person, may buy 1 additional as gift(s). May be repurchased every 120 days. Valid only for option purchased. All goods or services must be used by the same person. An upstanding business owner would inform a customer up front what the additional charges of the 'Fine Print' will be so a customer can understand if they want to proceed with the service or not. The objective of an entrepreneur is to build trust and loyalty with customers so they will return to the business and provide recommendations. After reading several reviews it is apparent that cultivating repeat customers is not a concern since he is so busy with working long hours to keep up with demand that one-time customers is not a concern. The GroupOn coupon is an effective method of advertisement that draws people in to his business and then by choosing to not communicate the additional 'Fine Print' charges upfront before the service begins, a customer is surprised after the work is completed and the additional charges almost double the price. There is no price range on the Groupon voucher of what the additional charges could amount to. The business owner does not have messaging through Yelp! activated. Nor does he have a website with messaging capability for customer feedback and resolve less than optimal experiences. The business owner should provide full disclosure of price information about the services he offers. And provide an easy method for customers to communicate with him. Customer feedback is key for growing a successful business. That would lead to being able to hire an additional qualified mechanic to assist with his workload, update his facility and customer waiting area, provide coffee and drinks for his customers, and build a stronger reputation. And with the growth in business, move to a larger facility. That is the American way!
