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February 2024 by Jose Caatro
I bought a tablet online and I went to have the tablet activated and my SIM was transferred because my phone broke to change it to another phone. I have a subway and to activate the tablet that already came with the chip and change my SIM to my other cell phone they charged me 60
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November 2023 by gonzo games
Crooks DO NOT GO HERE!!!!!! THEY WILL ADD EXTRA CHARGES... they charged my brother for a sim card and marked it as a pop socket
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October 2023 by Google user
Crooks DO NOT GO HERE!!!!!! THEY WILL ADD EXTRA CHARGES... they charged my brother for a sim card and marked it as a pop socket
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July 2023 by Kimberly Aquino Rivera
busy store, staff did not attempt to assist me or offer any support until i was quite literally walking out of the store.
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December 2022 by Pablo Méndez
Good service ??
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August 2022 by deysi rodriguez
worst metro ever went in for a phone and got ripped of the girl didnt want to provide me a receipt either and she had no name tag
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March 2022 by Marcella Teves
I've been using this phone service since 2009
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January 2022 by jose renteria
Aby help me I buy a 49.99 Phone and came out with 234.24 and when ask her to explain the charges she cant do and charge activation fee and add me a insurance fee without ask me if I need it and activate the phone in new account when I have 2 lines with metro only to charge more now when merge to my account after 14 dais of use I have to paid my entire month this is a rip off if you need new phone go to corporate store
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April 2021 by Alice Perkins
The girl is very nice and helpful but the old man he tries to rip peaple off that's just my experience
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April 2021 by Don Rocha
SBK is more than customer service they are FAMILY to everyone who knows them Lynn and Benson are the most Respectful and Honest ,Caring,Loving, Loyal,and most impatiently always will to help I've been known them for 18+year I would Highly Recommend them and most impatiently Trust and believe me that they can do it all for the customers as for your cellphone or your phone line. Love them and Respect them . May Allah bless them and everyone who read this .
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March 2021 by Angie Grajeda
Great customer service I am currently a Verizon customer and they weren't about to help me with my phone problema and I came to metro and the young lady Daniela was amazing highly recommend this place
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July 2020 by Tony N
This place is a scam
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December 2019 by Aja A.
They care about their clients. I have been there customer for 19 years. I am always satisfied.
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September 2019 by Ebbie A
Lynn is so awesome. She takes care of you and doesn't rush
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August 2019 by Clint Jackson
On Thursday night August 15th at about 8:35 will you pull up to the store to get a brand new phone activated only to find that they were closed. We quickly pull up another store at White Road and tried to go there but sadly they were closed to. By this time it was too late to go to Eastridge or anywhere else actually honors the hours that are listed on their business.
