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August 2022 by Mario H.
worst metro pcs store making me want to switch to a different carrier since every time i come here they wont help me at all, the first time i came in there was a lady just sitting there talking on the phone and took her about 5 minutes to notice i was standing there, i asked her if she could help me get a brand new phone since metro sent me a message saying i can upgrade my phone by doing a trade in and all she told me was i can buy a new phone paid in full not even offering payments. right now i just finished talking to a different lady asking her if she can remove a line from our plan since no one uses it and all she said was to call customer service. trash service do not come here.
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March 2022 by Anna K.
My son bought a new phone and needed to get it activated. Since the pandemic locations in our area have closed so I did a search and found this location. We arrived around 4pm. Jesus installed a SIM card, activated the phone and did a test call all within 10 mins. We were literally in and out. Jesus was friendly and knowledgeable. Great customer service! I will definitely be back if my son or mom need help with their phones.
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July 2021 by Jorge Gallegos
Great service
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July 2021 by Jose antonio Perez gutierrez
(Translated by Google) Good service are very kind(Original)Buen servicio son muy amables
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January 2021 by king omar
So I came to this store and Areli asked me to do a survey for her but I didn’t receive one. So I decided to at least write them a google review. This store has the best customer service I’ve ever received. Areli was so understanding and informative. She gave me a great deal compared to other stores that I went to.Not only that but she made me feel like we were actually friends.
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September 2019 by Abu A.
They just updated the store and have all the accessories that you need for your cellphone and more grate customer services and they do their best to help for all issues address 3107 alum rock ave