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November 2023 by Barry L.
Amazing experience. Had to get a suit for a wedding recently. The salesman (all of them actually, because I had different family members go there) were awesome every time. Taking away one star for the rude manager lady with the attitude. She could definitely be friendlier.
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November 2023 by Jim Bankoski
I recently visited the Men's Wearhouse to celebrate getting promoted at work. I wanted to upgrade my business wardrobe, and the staff at this location were incredibly helpful. They helped me select some great shoes and shirts. I had a great experience. Maybe a bit more money than I'd like.
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October 2023 by Celina Quintero
Went here to get a suit set for my fiance for our wedding and a budget friendly suit for my grandpa and my uncle . Ricky was the only one that was nice and friendly to us, the other staffs we're very rude and snobby. Probably because we went straight to clearance for my grandpa and my uncle's suit. Ricky helped us and was very patient in answering all of our questions. Sadly, he had to go home already and told us that another staff will be helping us. The other staff that was supposed to help us was very rude and snobby, and even told us to go somewhere else if we're looking for something cheap. ? All we told him is that we're looking for something cheaper for my grandpa and uncle's suit, and not as expensive like the one that my fiance got. ??? We didn't get his name but it was a short guy wearing glasses, we went there around 5pm last tuesday.
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September 2023 by Kelli L.
Ricky Stewart was our sales representative and he was wonderful from beginning to end. The customer service was exceptional. High praise is in order.
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September 2023 by Brenda M.
The gentlemen who measures for custom suits needs to be reminded he is providing customers a service, an expensive one. Please be mindful of people's schedules. No need to be rude or arrogant.
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September 2023 by Rob T.
Store opens at 10Am , 6 people waiting to shop etc, young man opened the store 10:15am and didn't even apologize?On line help said there was a problem with the register s??? Sorry but that was not a correct reason for opening late!We saw the man park his Mustang car and walk around ( as if avoiding us at the front door) , Then a minute later unlocked the doors. Again No apologies for delays or his lateness ?6 people waited , wasted our time .... A simple apology would have been the least he could have done? If I owned the store I would not be happy to hear this , and the false excuse for tardiness. Thank you for your time...
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July 2023 by PG Brickhouse
The staff was very helpfull initially sizing me, and again when I picked it up. They had me try it on and made adjustments on pant length and sleeve length. The clerk made sure I new how everything worked and even adjusted my suspenders and necktie so that I wouldnt be stressed the day of the event. I will be returning for my next event.
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June 2023 by Sean H.
Picked up a very nice dinner jacket for a wedding. Just needed a few alterations and they said they would have it back to me in a couple of days, not bad. Rosanna was very helpful, and I would definitely come back again.
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June 2023 by Daniel james
Came In today with the groom to be and the best man just looking at different suits and styles for the wedding party. We had done some homework for what we wanted and was introduced to tyler an associate who seemed young at first but ended up being wise beyond his years. He was polite, professional showed us what we wanted and had some suggestions that were appreciated. Unfortunately the company ended up not having the exact size suit we needed for the groom through the online order system. But I do intend to come back and shop here again because of the service alone.
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June 2023 by Earl R
The reviews on this page MUST BE bought and paid for. George Zimmer would cringe if he knew my experience. NO SERVICE.....help yourself..........price + 20% higher for exact brand/product/style/color as Macy's two blocks away (my bad for trusting M W and not checking in advance. (Stevens Creek store, San Jose, CA near Valley Fair Mall). I will NEVER go back!
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May 2023 by Julienne P.
Bought a suit here with a dress shirt and tie. They are extremely busy so we mostly looked around and found the suit to try on ourselves without any help. The suit pant, jacket, dress shirt and tie would have cost over 500 but they had a discount if we bought the suit full package(pant, jackets dress shirt & tie). So ask about this if you intend to buy all these items during your purchase transaction. Still came to $490. A few days later, we found another suit that fitted better and liked more. We returned this suit and was asked why. We told the lady we found something else that fitted better and she informed us they do have tailors to alter suits for us. Told her it was unnecessary as the other suit fitted perfectly without the need for alterations. Also, we liked the style better. She was curt and not too friendly after hearing my responses. This is a common occurrence in retail. It's nothing personal.
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May 2023 by Chris Arns
Thomas was very helpful in getting me my first suit. He was knowledgeable, kind, and most importantly, enjoyable to work with.
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May 2023 by Milk Man Greg
Fantastic service. I've never had a better time buying clothes or... well, anything really.But from me to you, don't be rude! Have some common decency, I saw very little of that from the other customers. Staff handled it great tho
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April 2023 by Howie F.
Went for a wedding and paid like 225 each for four suits. When I went to pick them up, the pants were too long but there was no tailor onsite at the time, although they promised there would be one. My sons pants were too tight and they had to make him pick them up at another place. Kind of a hassle and not what I'd expect paying over $1000 for four suits.Staff seems very disorganized and clueless. Looks like a high turnover operation, and I understand that, but the customer ends up suffering.I do not recommend this place, plus you gotta re pack everything and it's a pain.
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April 2023 by Diana Rohini
UPDATE (4/10/23): The management did reach out to me and wanted to truly learn more about the situation. They wanted to figure out what happened and how they could make changes to fix it. I appreciate their willingness to make changes and address the issue head-on. Changed to 4 stars.I wish I could assign zero stars. Last week, a friend's daughter wanted to wear a beautiful suit to her formal photo session at school. She decided to wear a men's suit. She is a girl and has every right to decide what she wears. She & her parents were so mistreated that they walked out. While this girl is not transgender, I would warn the transgender community that this business will police you by gender. They need better training and less hate in their hearts. #EpicFail #LGBTQRights
