-
April 2024 by Stephanie White
Awesome customer service from Guadalupe & Jun!!!!
-
April 2024 by Tim S
**** Matress Firm fixed our order. But could not redeliver same day. So all is fixed now.***** First time buying here. Bought a queen mattress, queen adjustable bed frame, and queen mattress cover. Unfortunately, the sales person must have hit the wrong check box. On delivery day we got the queen mattress cover, queen bed frame, and a FULL mattress. Partly our fault for not checking the paperwork more closely, but........ sales person screwed up. Really disappointed with our experience. We refused the entire order. After calling the store, Apparently, they have to "look into it". Really??? You screwed up, so FIX THE ORDER. And if they try to charge us more money we are canceling the entire order. Sadly, in the future, we'll go back to Mancini's where we normally would buy from and have never had an issue.
-
April 2024 by Brian McDonald
Store people were very knowledgeable about their products and the industry. Service was exceptional! Prices were on the high side.
-
April 2024 by v Gamch
Knowable staff
-
March 2024 by Rosemarie Abueg
JunPhilip gave us a good experience in choosing our bed. Very knowledgeable and what is nice is that there is no pressure on buying the bed he gave us time to try all the bed there in the store and answered all our questions very thoroughly. I will recommend him to family and friends. Happy customer here
-
March 2024 by Steve Stenton
Jun was very helpful! Thank you!
-
March 2024 by Simon Herrera
I’ve been purchasing from Mattress Firm since 2006. Today the sales person Guadalupe was assisting me with my search of a new mattress. Guadalupe was very knowledgeable when I would ask a question. I do recommend to purchase a mattress from Mattress Firm especially from Guadalupe .
-
February 2024 by Truman Truong
We had the pleasure working with Joseph. He is extremely knowledgeable in the mattress business. We will definitely refer our family and friends to him!
-
February 2024 by Danielle Buschak
Great service, very knowledgeable and made it a fun relaxing experience.
-
February 2024 by Alexandro Monges
Awesome great service and didn’t pressure me into anything. Guadalupe ( Lupita) was awesome and very helpful and helped get exactly what we were looking for an in our budget.
-
February 2024 by Daniel
I recommend this store to anyone looking to find a new mattress and bed set up. From the moment we walked in Joseph was never pushy and never made me and my wife feel uncomfortable. He was there to answer any questions and helped guide us to the bed and base that we loved. Gave us a great deal and I will tell all my friends and family to go see him when they are looking to buy!
-
February 2024 by Penny Brown
Joseph at mattress firm was Awesome! Very knowledgeable about how to address each individual’s sleep needs and how to match it with an appropriate mattress. Very pleasant, knowledge and low key. Did not feel pressured at any time.
-
January 2024 by Frank Bachara
Our sleep expert Michael was completely informative and helpful with my purchase… Very personable and a pleasure to deal with. Would recommend this store to friends
-
January 2024 by Bruce Shepperson
Ryan was excellent, he helped us with our purchase and made certain we were completely satisfied.
-
January 2024 by Nena Toral
Exceptional customer service by sales expert Guadalupe. Would recommend.