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November 2023 by quirkywriter
Chris was very helpful and got me all set up with a mattress topper in a very short period of time. No sales talk, no pressure. I knew what I needed, and he took care of it.
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September 2023 by Rafael Olivera
This was my first time purchasing a mattress from the Mattress Firm Company and I am highly satisfied with their service. The delivery team did an amazing job. The three workers arrived on time, were very nice and quick with the process!
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September 2023 by Janine Franzen
I had a great experience at this location. Destiny was very helpful. Before going to the store I went online to see what options struck my interest and fulfilled our wants and needs for the guest bedroom. After we had an idea of what we wanted, we went to the store to test some of the mattresses and feel what the differences were.It being Labor Day weekend we found a very good deal on not only the mattress, but on the waterproof mattress protective cover. I figure if you are going to invest in a mattress. You may as well protect that mattress to extend the life. We were able to get a very good deal on both.I also learned that it is easier to make returns dealing with the actual store location, then dealing with the online platform after bringing up some of the online reviews I read.
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September 2023 by Lukasz Kosewski
Not sure why I'd buy a mattress anywhere else. They price-matched my mattress 81 days after I bought it and sent me a refund for the difference! Mattress Firm customer for life. Special thanks to Destiny for being an amazing team member and helping us get the right mattress.
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August 2023 by Dale Cobern
Francisco took the time to explain the different mattress types, had my daughter try several out to determine which she preferred and then worked to help us find a mattress in our price range. Excellent customer service.
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August 2023 by Carla Ramm
I have bought the last two mattresses from destiny who works at the store at the plant. She makes my experience easy and has been very understanding to my needs. This is why I have returned to the same store, hoping to see her. She’s very knowledgeable and fun to do business with She really listens and is enthusiastic at her job.
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August 2023 by Vincent Nguyen
Francisco and Destiny are both awesome and showed my partner a lot of care in making sure we find the right bed to making sure our delivery and mattress set up was successful. Great people, great service.
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August 2023 by Sarah B.
I highly recommend the mattress firm plan on Curtner. Recently, we had to buy a mattress ASAP for a family move member. The person who helped us , Destiny, actually made buying a mattress fun! She was also very sweet, helpful, and informative! We got out of there pretty fast and absolutely love our mattress. Would highly recommend this business and are experience to anyone looking to upgrade their mattress!
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August 2023 by Ann Spivack
Destiny made our mattress shopping fun. (And I'm someone who dislikes shopping.) Destiny listened to what I needed, gave thoughtful advice and great service. I'm very happy with my experience here.
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July 2023 by Curry Du
Destiny is beyond amazing. The purchase experience was already amazing, she is super professional, patient and kind hearted. We had some issues with the bed frame and she thought in our perspective and solved the issue for us. Even better than we wanted. I think every sales manager should be like Destiny. I will totally spread the words for her and just put it out there, you won't get wrong with Destiny, sales manager is more important than brand, store or anything. Thank you so much Destiny!
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July 2023 by Curry D.
Destiny is beyond amazing. The purchase experience was already amazing, she is super professional, patient, and kind-hearted. We had some issues with the bed frame and she thought from our perspective and solved the issue for us. Even better than we wanted. I think every sales manager should be like Destiny. I will totally spread the word for her and just put it out there, you won't get wrong with Destiny, the sales manager is more important than the brand, store, or anything. Thank you so much, Destiny!
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July 2023 by Brian Huynh
First and foremost the store manager, Destiny, is amazing. My wife and I were walk-in customers, not really knowing where to begin. She guided us throughout the entire process from A to ?. We told her about our needs and she asked follow-up questions to help us narrow down our search. She was very patient with us as she suggested a few different showroom models based on our answers and gave us time to try (and retry!) each one. We ultimately left that day buying our very first mattress+base together and couldn't have been more happy with our experience. There was never any pressure to buy something and being able to tap into her expertise alone was worth the price of admission, not to mention the amount of time we saved from aimlessly trying random mattresses or trialing things online blindly and relying on subjective reviews. Mattress Firm is very lucky to have her and I've already got word-of-mouth referrals on deck. ?
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July 2023 by Karim Abdalla
Rafael was very knowledgeable, respectful and helpful. I did not feel like he was just trying to upsell. The store itself has a decent assortment and was clean and air-conditioned on this very hot day
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June 2023 by Tee Man
Destiny was very helpful and a great listener to analyze my specific needs and requirements for a mattress. Her suggestion and recommendations were on par to match what I was looking for.She went above and beyond her customer service skills and I was extremely satisfied with my purchase.Every store shroud carry this kind of meeting and exceeding every customer’s expectations when they walk in through the door.
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June 2023 by jonathan flores
I came into this place with no idea of what I was looking for or how the whole mattress buying process worked but Destiny helped so much with answering all my questions and trying to work out a solution for my budget that it was a super smooth and quick process. I’ll definitely be recommending this store to my friends and family!!! Great job!