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March 2024 by Benny Fajardo
Great customer service, very helpful and positive. A great variety of services like shipping, PO Box rentals, Notary services, ect.
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January 2024 by Andrew Shirman
Really friendly staff here, and they can do everything you need!
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November 2023 by april
Benny is the BEST! Always smiling friendly and helpful. I'm so happy to get my mail here
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November 2023 by april walker
Benny is the BEST! Always smiling friendly and helpful. I'm so happy to get my mail here
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February 2023 by Susan M.
I used them for notary services. It was quick, easy and fast. The person helping me was very friendly and helpful. Would go there again if I need their services.
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September 2022 by Sophia B.
I tried getting a PO BOX here and was COMPLETELY DISAPPOINTED AT THE SERVICE. The lady working here is so rude and unorganized. I waited 2 weeks to receive a key and every time she opened the box it had old mail in it. Clearly, someone else's mail was still arriving there and placed in what was supposed to be MY box now. When I asked her for a different box she wasn't even willing to credit me the 2 weeks I had paid for, for a box I couldn't even use nor did I have a key for. When I confronted her about it, she tried to bring religion into the conversation saying "god is watching." At the end, she kept my money, I got nothing back and didn't even get a PO BOX. WASTE OF TIME AND MONEY.
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April 2022 by Silver S.
I've been coming to this location for many years. The main lady is very sweet and helpful. She's helped me with getting my fingerprints done for a job, shipping odd shaped items (I sell online and she's managed to get me great shipping prices for bulky/ odd shaped items). She always goes above and beyond to help me. I even got my own P.O. Box at this location. Great prices and great customer service!
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February 2022 by erin ames
Do not send packages from this location unless you want a bigger headache. We gave the women our full shipping address + apartment # she left out our apartment number. Then we gave her our ID for our return to sender address she didn't even use that she just used whatever address was already in her system. This place is unorganized and not responsible. Do yourself a favor go somewhere else to send your packages.
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December 2021 by Jeffrey Warren
Female employee or owner was helpful and friendly. The pickup process was easy and smooth. Now for the UPS review regarding the hours of operation for this location. UPS believes this location is open from 9am-7pm, effecting their delivery dropoffs and its their doing. The employee/owner assured me she told them of her new hours a YEAR ago. Yet UPS tells me expected delivery from 4:30-7:30. So beware, you may get a missed delivery like me because UPS fails to update on their end. Five stars for the customer service and willingness to help. UPS, however, will be getting a different review separately. You have been warned.
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October 2021 by Cisco L
Took my business here to have my finger prints scanned. The fee's are the same compared to two other places I contacted. We just happened to have lunch in the area.It's unfortunate that other customers had negative experiences with a particular employee but my first impression was a positive one.She was pleasant, efficient and very helpful. I was out of there in less than 20 mins. Also, during my visit, she was helping another customer buying stamps. So I could have been out of there sooner.
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October 2021 by Houshang L.
Super knowledgeable and helpful to get my live scan. Thank you Genet. I'm not sure why there are so many bad reviews. Good customer service and very helpful advice.
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June 2021 by Shannon clark
FRAUD FRAUD FRAUD they let people use boxes for fraudulent activity. 7052 Santa Teresa Blvd 160 San Jose, CA 95139 This box tried to order 6 iPhones from my att account and have shipped here.
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May 2021 by MIAMISBEST 19
Female employee or owner was helpful and friendly. The pickup process was easy and smooth. Now for the UPS review regarding the hours of operation for this location. UPS believes this location is open from 9am-7pm, effecting their delivery dropoffs and its their doing. The employee/owner assured me she told them of her new hours a YEAR ago. Yet UPS tells me expected delivery from 4:30-7:30. So beware, you may get a missed delivery like me because UPS fails to update on their end. Five stars for the customer service and willingness to help. UPS, however, will be getting a different review separately. You have been warned.
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March 2021 by Stephen H.
So many of the low ratings of this place focus on nonsense IMHO. ie the place is messy, or son at bagel shop or Genet personality quirks. Called for livescan, arrived, scanned and on my way. Genet was super efficient and focused. They're livescan equipment is top notch and I was especially impressed with swiping my CDL to populate application data. Bottom line convenient location, great service, no parking issues and bonus Starbucks drive through nearby if you're on the go!!
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January 2021 by Linda V.
First time here for dhl service . The lady is not very pleasant. She seems like she is in a rush . Would not take my Amazon package where code had to be scanned. She did help me get my package correctly for dhl . But seems disturbed. The store here is terribly messy . Wow paper everywhere on the other side of counter . The other day I came right at 5 pm and she was closing already . The web sight said they open later hours . Will try very hard not too come back .
