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March 2024 by Diana Chen
The staff are very friendly and helpful!
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March 2024 by Junhua Chen
I recently visited the lululemon store in Santana Row. I found the staff to be friendly and helpful. They were able to answer my questions and help me find the right size.
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March 2024 by Alu GH
Pedro helped me with the items I wanted to hem. I interacted with him on two different occasions and both times he was very helpful.The other person that was very helpful was the cashier (I am so sorry, should have asked for his name) who actually directed me to the store in the mall where I found the item I was looking for.
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March 2024 by J Lee
During a recent visit to Lululemon Santana Row, I was genuinely impressed by Pedro. His understanding of customer needs and positive demeanor stood out. Pedro’s confidence and positive energy not only made my shopping experience memorable but also reflected Lululemon’s core value of connection. It’s clear he embodies the brand with professionalism and a genuine enthusiasm for ensuring customer satisfaction. I look forward to my next visit.
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March 2024 by K Min
Very friendly and efficient employees!
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February 2024 by Sam K
Love this store and my favorite place where I picked up my online order and skipped the long lines. Thanks to the helpful and good looking staff who is always there to help.
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February 2024 by Mitali Agarwal
Love the collection here
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January 2024 by ACELOAK
I like this store. The employees here are really helpful. I was looking for a bag that I saw online and it said that the store had one and I couldn't find it. I asked one of the girls to help me and she hunted that thing down till she found it. It was cool because I guess each item has their own tracking device or something. She was able to use a tracker and it beeped when she was close to it. ?
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January 2024 by Calvin Aught
Love products beautiful and smooth
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December 2023 by Anna C
Very nice employees
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October 2023 by Justin F.
Dissatisfied with Lululemon at Santana Row! Today (10/9/23) I tried to exchange or at least get a refund for my metal vent tech shirts that had discoloration on them. The manager blamed it on me by telling me it was a washing error and they could not do anything about it, but for me to sell the shirts back for $5 each. Instead I went to Lululemon at Valley Fair and the assistant manager Brian and his staff allowed me to exchange the shirts hassle free
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September 2023 by Saheb Singh
Had the displeasure of dealing with Ashley and Jess for a return. They were very unprofessional and gave me the wrong information that contradicts the receipt. Did not comply with company’s sale policy (printed on receipt) and also said that they will have to bring it up to their manager but did nothing to help me. Zero stars for customer service. Would not recommend going to this store.
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August 2023 by Armand Urb
On the main strip, with complex parking, but the men’s selection plus sales rack were filled.
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August 2023 by Michael W.
Lululemon is kind of like that friend who you take a hefty time to know and appreciate. I came here once in 2017 and again now. It's truly a very awesome store that sells good clothes for all sorts of exercise. They seemed to step up their game from the first time I arrived. The people who work here are very sweet and friendly. I know a few people who work here and they try their best to give top of the line service to customers. The clothes I bought here are of the best materials and for me real well. You may see the prices are super steep but you are paying for the top quality. I would come here if I could to get a new yoga mat but that would have to wait another time. I am still not at the level to spend so much Singapore dollars on one. Note: to get the best fit, you might as well spend more than 30 minutes in the store, anything you find in less than that time is just sheer luck.
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June 2023 by Connie M.
Went at 8pm on a Saturday after dinner and the store was still hectic as ever. Very busy location and not enough staff to help find sizes and whatnot. Store is organized enough but can be disheveled when too many people are rummaging through at once.
