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October 2023 by Laura Rains
The owner is very rude!!!! As soon as we walked in...he gave us attitude and told not to touch nothing. We didn't feel comfortable after the way we where approached so we left almost right away. It wasn't what was said...its the way it was said! Will never come to this place again.
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August 2023 by Karolina Smietanka
Great selection of birds in various price range. Louis is a great bird caretaker, very knowledgeable, and loves all his birds like his babies. He can help you select the right bird for you. You will have guaranteed that your bird is healthy, was hand fed and well taken care of. We got our sweet cockatiel two days ago and he is a beautiful, sweet little baby
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July 2023 by Alexandria Diaz
I visited the shop with interest in getting my first hand-tamed baby cockatiel. This store had many to choose from and I decided on one who I named Jack. He’s a healthy happy and sweet baby that was eating out of my hand and stepping up consistently after only a few days. Now, I’ve had him a week now and am so happy I went to this store. I plan to go back to get him a friend soon..If you are looking for a bird or bird supplies, this place had a great selection of both :)
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July 2023 by Jacob R.
This place is bad doesn't treat the birds good he doesn't care about the birds all he cares about is the money I bought a bird for $400 and he said it was hand feed and it wasn't he said it was a baby and it was old I went to return him and he didn't give all the money back don't buy from this place stay away
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June 2023 by Pedro R.
The service was fantastic! Louie gave us a Father's Day discount!! He has all sorts of nice birds, big and small, he has them! I recommend this store to all who are in need of new bird supplies, or wanting to buy a new bird. This is my new go-to store for all my feathered friends needs!!
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June 2023 by Lesly Juarez
We bought two cockatiels from Mr Louis and he was very friendly and knowledgeable. Our two babies are healthy, so that means he knows how to take care of the birdies.This is Eloi and Perla, thank you for the great customer service mr Louis
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June 2023 by Janette V.
Please don't even bother going here. The bird they sold us is sick. he said it was hand feed but he's not he bite, was malnourished and his tail was cut off. (He told us the bird was a baby only a couple months old and we thought that was why he's tail was cut off and the bird had a bold spot on his head I took the bird on my day off to an avian vet and they stayed the bird was years old show signs of abuse sense he only bites hands and was small for his age due to malnutrition which explains why the shop is closed all morning and the birds are just kept there. I try taking the bird back he refused to take it back saying they only had a 3 day policy and even with their 3 day policy they don't give no money back and even so why a 3 day policy and no money back it's for a reason even pet smart has a better policy and pet smart has their birds with a leg bad as well sense it's an id now I realized why a the policy with no money back please be smart and don't make the mistake I made) The shop owner keeps multiple birds in one small cage. He will over charge you and has no paperwork showing the birds have been seen by a vet or are disease free the birds don't have a leg bands to id them. If you're getting a bird here be ready to be overcharged he has no prices on his shop for a reason. do yourself a favor and go read all the other reviews on yelp. The owner is rude and doesn't care about the birds. Please take it from experience this place is not BBB certified there is multiple bad reviews for a reason save your money and find an actual breeder. There is more i could say but just read all the other reviews here and google and honestly safe yourself from this horrible experience I honestly wished I would have saved myself from this place. I decided to write this review to help people to not make the same mistakes as I did please take it from experience I'm a nurse and a positive nice person who has never wrote a bad review but I had to because I wished someone had told me this I would have save my self from this horrible experience. I'm now stuck with having to buy a separate cage(if you have other birds and purchase a bird here please do not put them in the same cage) meds, vitamins and a vet bill.
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June 2023 by A H.
Absolutely terrible experience. The shop owner did not open the store on time, did not allow photos and insisted we pay in cash and provided no receipt. When we pressed for a receipt he said he did not have the machine to provide a receipt. Less than a week later the canary died. At the time he quoted us a 30 day return policy in the event anything happened to the bird. We called him and he said, "No, no 3 day return policy".We were definitely overcharged, we were absolutely scammed, very disappointing experience. But we are posting to alert other bird lovers to avoid this shop as it is deceitful and simply no good.
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June 2023 by K MacK
From the minute I walked in to this business, I felt chaos, and a very uneasy feeling. I was looking for a hand fed baby cockatiel.When the owner interacted with me, he was VERY distracted and rude. He reached into the cage, pulled out my cockatiel, that had many young cockatiels and stated that all others were already purchased. I purchased this bird.This little bird is no where near being hand tamed and is VERY small and slow to progress. I’ll be taking him to the vet next week.No prices are posted. There’s a highly distracting environment, which doesn’t leave me with a good feeling. Will never return to this business.I don’t want to hear any response to my post, as I’ve raised cockatiels myself and know all about socializing them, hand feeding, and easing them into new environments.
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May 2023 by Nick O.
Terrible business practices. Guy is never there 2-6pm during their posted business hours. The door is always locked. Are they hiding something?After reading all the other reviews I am seeing that im not the only one dealing with this nonsense. Super unprofessional and extremely rude over the phone. no longer wish to do business here.
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May 2023 by Mihail G.
He picks up the phone and tells you to come to the shop, yet when you get there the doors are shut... wait another 20 min outside for the guy to show up Business hours say 2-6pm yet this doesn't seem to be the case.Louis has little program going where he sells wild birds for less & "hand fed" birds for way more $$$$ (prices are unreasonable).Claims he hand feeds the birds yet his definition of that is just swapping out their food bowls.He doesn't actually feed them, just a sales tactic to drive up the price on unsuspecting customers who give Louis his trust. Matter fact he doesn't raise them or breed them like he claims. He just resells them.He lied to my gf and sold her a "baby hand fed" bird which which Louis said is only 5 months old. Unfortunately after bringing the bird home. We noticed a clogged nose and rough scaly feet (scales on the feet can give an idea on most birds age) the bird he sold as a baby is actually an adult. To make matters worse the bird is sick , aggressive and far from "hand fed".If a bird is hand fed, when it sees hands it wants to jump onto your hand because it thinks that its about to get fed. Thats how hand fed birds behave 99% of the time.Few days after we called him to ask questions and complain about the bird... he quickly offered to exchange the bird (dodging our questions)Back at the shop we confronted him and eventually he offered a refund. Louis said he can only process a refund on a computer and since there wasn't one at the shop Louis said he would call us later to issue a refund and for us to bring back his sick adult bird which he falsely sold as a "hand fed" baby.Louis is a fraud and a liar. He doesn't breed birds. He has zero history on any of the birds because he resells them. He has zero lab tests on any of the birds in there. Him birds are crammed in small cages with AC as ventilation (any good bird owner knows not to put AC directly onto your birds). The poor birds in there do not look in good health. All birds are next to each other crammed in small cages. If this bird we bought is sick, the health of all the other birds is questionable as well as Louise's business practices.I would avoid this place and go to a real bird breeder where you know the exact hatch date. Most breeders also send their bird DNA to get tested for common avian disease such as beak & feather disease and others.
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April 2023 by tami lundberg
Went to "look" at his cockatiels... came home with a beauty. Louis was friendly and helpful. Cages are small but birds look healthy. He has many different types of birds. A bit pricey, but you get what you pay for. His birds are good.
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April 2023 by Tami L.
Came home with a beautiful cockatiel today. Louis was friendly and helpful. He knows his birds! Cages are small but birds are in good health. He has many different types of birds. A bit pricey, but you get what you pay for- a good, healthy bird.
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April 2023 by Daniel N.
Louis is a good bird owner, he told us he's been interested in birds ever since he was a teen. He's nice and knowledgeable about his birds but does need to step a bit back sometimes as it looks like he's a bit everywhere since he runs the place alone. He's been upgrading his store recently so things look a bit better and brighter lights, so that's a plus! Our first interaction, we got a canary from him and was very strict in saying "We want a canary that sings" because my dad loves it. He said yes, I guarantee this one will sing and have us a male canary. One month later, the bird didn't sing at all, only chirp (this was not during molting season too). We switched out another bird because he allowed us too because he promised to give us one that sings. This one we kept for at least 5 months and not one chirp or sing from it. After the 6th month, we came back to switch canaries and this was the final time and finally, we got one that sings! It took awhile but in the end, he did eventually give us one that sings. All interactions were good, he wasn't rude or disrespectful during our encounters (besides when I tried taking a photo, he pointed out a taaad bit rudely, but that's my fault because there was a sign of no photos allowed but a sorry, please don't do that would of been suffice but it was more "no photos allowed, there's a sign there" in a nonchalant manner).It seems to be an on and off thing about his customer service due to me reading other reviewers, so I'm guessing either he should adapt to situations and adjust his customer service or the person at hand was actually pretty rude themselves and more pickier than usual (usually people leave bad reviews but not good reviews). Or we came whenever he was in a good mood but overall, he's a good guy. +4 stars for finally giving us a bird that sings and good interactions.-1 stars for how long it took.
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March 2023 by Larry K
We were mainly looking to see what kinds of birds were available and to get information. We almost bought one right on the spot, but decided that we were not ready for one at this time. The owner was very helpful and patient with us. When we feel that we are ready for an exotic bird, we will be back. My two girls were a little scared, but the owner made them feel safe.Thank you for your patience and time.
