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December 2023 by Rebecca Zhou
I have stored at different places and have had awful experiences but this Life Storage is different in a good way and truly cares about its customers and their experiences. Johnny, the store manager, is excellent and really goes above and beyond to help his customers. You can tell he really cares and I really appreciate his genuine efforts to help his clientele!
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December 2023 by Sha Yao
I stay here largely because of the friendly management team. They are excellent at problem-solving and genuinely considerate towards customers. When I faced numerous issues with the online reservation system, manager Johnny and his team promptly resolved them for me. When I couldn't open the door for some reason, he stood by my side, cut the original lock (with my consent), and accompanied me throughout. Our conversations went beyond business, and I feel like he's more of a long-time friend. I am incredibly grateful for your assistance and the extra mile you went to ensure my experience was smooth and stress-free. Thank you for being there when I needed help. I'm truly thankful for everything.
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December 2023 by Tammy
Staff member Ariana deserves a raise. I have never rented a storage unit before and was confused on what size I needed. Once knowing this information Ariana took the time to ask me some simple questions and then explained everything in great detail. Thanks again Ariana you are appreciated. I definitely will be spreading the word about Life Storage in San Jose.
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December 2023 by Jonathan Marquez
The manager really took the time to help me out with my unit based on the space I truly needed. Great experience here and he took the time to carefully explain everything to me even regarding my unit
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December 2023 by Noah Wilson
Bryan was the man, such a solid dude, easy to communicate with and made a hard day moving a lot easier
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November 2023 by Carolina Perez
Great storage place! The service was awesome. Thank you Johnny for all your help!
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October 2023 by Sal Rodriguez
My experience was nice and easy! Everything was fast over the phone great customer service skills!! When we arrived to the location the manager was very helpful and explained everything!! I WOULD RECOMMEND
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October 2023 by kevin dao
Johnny was outstanding. Firm with the rules and explained in detail with everything that goes on at this location. Transparent and tenacious.
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October 2023 by Jeff Mendoza
Great, friendly and attentive staff! Would highly recommend to anyone needing some extra storage space.
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September 2023 by Michael McBride
Posted maps could use a "You are Here" indicator. Also, entering my code multiple times is helping with memorization, but is rather annoying when it doesn't work the first time.
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August 2023 by A Brown
These guys here ( Mr. John and his team) are always available and professional whenever our company has needed them. Customer service is 1st class, thanks guys.
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August 2023 by Willy García
Best management team i ever dealt with johnny ane ariana really take good care of us customers
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August 2023 by Truman Ly
Ariana and Johnny were super helpful in helping me on board with my new unit. They answered all my questions and followed up to see if they could be of further help! Great experience and customer service. I would definitely recommend this location to anyone looking for extra storage
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August 2023 by For His Name Productions
I was able to get the information needed to rent the space and was taken through the process very quickly and helped with the move inThanks
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August 2023 by Eugene Perez
Excellent prices and great customer service, johnny was a big help and an employee of great integrity,
