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December 2023 by James Havard
Came here to buy a number of fitted caps for me and my coworkers. This would have been about 25 hats that I was going to have embroidered with our names. Kid in the front with glasses couldn't be bothered to help me. He pointed to a general direction in the store instead of taking 8 steps to the other wall. Very disappointing for a LIDS location
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October 2022 by Mohan Venkatesh
Great customer service
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July 2022 by Eligia Quiroz
Yes, they have variety of hats/caps, but be aware don't go at lunch time (maybe on weekdays?)..they close because the personnel is by himself. I saw couple sets of people already that walked in front of it, and looked at the store and just left. :-(
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April 2022 by Strella Gutierrez
Great service!
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November 2021 by Luis S.
I feel Lids gets a bad rap due to bad service and not having the biggest selection of colorways or customized fitteds. This time, my Lids experience was different. First off, they have stepped up their selection so that is a plus. But what made a difference to me was the customer service. I needed a couple of customized fitteds for Halloween which was a few days away. The employee who helped me called several stores to find the item that I needed. He also helped me purchase a fitted in store and guided me through the embroidery process. My hat was done the next day and ready for pick up. They did a great job and saved Halloween! So shouts out to the young man that helped me and the lady who was working the embroidery machine. You two are keeping this company going.
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January 2021 by Alondra Munoz
Rude employee In front who harasses
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October 2020 by Carmen Lugo
Shopping in mall
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August 2019 by Salvador Silva Garcia
They have various of hats. Their employees are friendly people and ready to help.
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July 2019 by Michael Porter
Great service great deals great employees
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May 2019 by peewee paredes
I got my custom hat here
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February 2019 by Rico S.
Horrible. No sign. Had to leave late and got stuck in traffic to pick up an order only to find this. Irresponsible. Uncourteous. LIDS should look into the staff/mgmt.
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January 2019 by Sandra Rosas Olden
If you're looking for a hat/ cap then this is the spot. They are located in Eastridge mall on the second floor. They have a huge selection of hats and they can customize too. They carry most hats from MLB, NFL, NBA, NHL and College hats. This store is always organized and the employees are friendly.
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January 2019 by ANGEL LOPEZ
Karol Exellent Customer Service definitely coming back to get more hat's
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January 2019 by Leonard Joseph Morales
The girl here was awesome, and she has a beautiful smile
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December 2018 by Edgardo Segundo
Good deal
