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October 2023 by Thanh Tieu
I need the garage door spring replaced. Omar reached out to me promptly. Tech arrived on time and professionally completed the replacement of the garage door springs. Great value for the work and also professional. I made a mistake during the payment and he pointed out my mistake (I mis-counted and gave him more than I owed) . Top notch company. I highly recommended this company.
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October 2023 by CJ Blooming
I needed a new spring on my garage door. The manager contacted me immediately after I put my info on Angie’s. He texted me and his employee Kevin showed up in about 20 minutes and fixed my door. Professional and super nice. I highly recommend them.
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July 2023 by Abhi R.
We called Level 10 to check on garage door not opening, Level 10 technician recommended instead of repair replace it with new lift master and we did. Quality and professional service, on higher side of price but recommended for quick turnaround.
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June 2023 by Rohit J.
My garage door wouldn't open on a Saturday morning since the spring seemed broken. I sent a few messages through Yelp and this company responded immediately. We gave them a call and within 45 mins Andres came to our house and replaced the spring and got it working again within an hour at a reasonable price. Not to mention with a smile and friendly attitude. He gave us tips and advice and we'll be happy to use them in the future for any garage door issues. Highly recommend!
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June 2023 by Gracie F.
I called to schedule an appointment, we agreed on a time, and I was asked to text them my information. I sent him the requested info on the yelp message thread where we'd been having a conversation about this job. When the technician failed to show up, I called to see what happened and was told I never texted them my information so they never made the appointment. The truth is he didn't bother to check yelp messages to see my information; he wanted me to text a specific number but didn't tell me the number. Additionally, at only 1pm, he said he could no longer send someone to do the job today bc it's too late in the day. They probably would've done an ok job if the technician came, but this communication was pretty horrible.
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June 2023 by Rushabh M.
I broke my door trying to replace my rollers.I called Omar at 3pm. By 5pm the door was fixed. Very impressive! and reasonable pricing.Go with these guys, you cannot go wrong.
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June 2023 by Wayne K.
I highly recommend Level 10 to work on garage repairs. I initially had a well known garage repair company (they advertise on tv) look at the broken torsion spring. The repair person kept trying to upsell me on the initial $500 quote, it jumped to $1,400. It just didn't feel right so I paid the $70 inspection fee. I then via Yelp asked for a quote from Level 10. I sent some pictures and discussed the job with Omar. He seemed very reasonable ($400) and I hired them. Andres worked until 9 pm on a Saturday night to complete the job. At the end he realized that the torsion spring was too large, and they would have to come back to install a smaller one to support our heavy door. The door worked functionally but wasn't going to be the best long term. Andres came back Monday, and put in the smaller springs. He was very professional and clean. He even replaced a bracket at no additional charge. I did upgrade to the heavier duty springs, replaced the 10 rollers, and the torsion tube. The total ended up being $629. I was very pleased.
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May 2023 by J Hon Z.
I interviewed 3 contractors for a new garage door and was most impressed with Omar. He was thorough about my garage cement not being level. He didn't need interior structural pieces or overhead shelves removed or truncated. He didn't try to over-sell me on the motor / garage door opener (this is a rental property needing much electrical upgrade) or insulation on the garage door. He only needed me to vacant items within 8 ft away from the door. He showed up promptly on the job date with another team member (Andres, I think). They installed the new door in less time than expected. I requested to learn the latch (interior lock) twice, and he was patient to also let me try a padlock on the spot. Overall, great experience. Only hint: If you need your old garage door hauled away, driveway should be clear on the job date. I didn't connect the pieces promptly: Tenants were notified at 8a on job date to remove their vehicles from the driveway...
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April 2023 by Karthik A.
Long over due - I used their service to fix my garage door 5 months back and have been meaning to write a review since then. Very good experience right from the initial call, estimate, scheduling, and doing the actual job. The tech was able to communicate clearly what my choices are and the corresponding costs are... had the spare parts in his truck; door is working great with no issues thus far.
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March 2023 by Pat Y.
5 stars to Level 10. My garage door was not closing properly, called them at 2pm on Friday, managed to get me a slot (new definition of SAME DAY) at 4pm. Showed up promptly. Owner Omar and team came by and replaced the springs for me. Totally professional and also Omar loved what he is doing. He is the 1st person I can get more detailed information on what springs I need for my garage door. Thanks very much.
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February 2023 by Patrik T.
One of our garage doors broke and Omar responded to my call with in an hour, and 2 hours later he was on-site and fixed our issue.Very impressed with everything and we had a great discussion around improvements, and he gave multiple suggestions of how to improve our doors.Thanks Omar!
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October 2022 by JoAnn Y.
My original review is below.The owner contacted me several times and followed up with specifics about the parts used. So, Yelp Karma and pay the responsiveness back!Original Review: When your car is stuck in your garage, you are at the mercy of these repair people who know it. While I am grateful that the employee showed up quickly, I paid about $70-100 more than others quoted.I was given a receipt that did not indicate the price but offered some parts and labor guarantees. Hoping for the best, but if you can shop for quotes and access your car, shop around.Also, after I posted my initial review, the owner wrote back to me and, well...read the screenshot and judge for yourself.
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August 2022 by Sean C.
Next morning. Service, less than 30 minutes to swap a broken swing. Nice clean white clearly labeled truck. Blaine CC payment was a breeze, used ApplePay.
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August 2022 by Enlin C.
Really good experience. Responsive, knowledge, get things done fast. The repairing technician arrived in 15 mins after I confirmed service. Finished the job within 45 minutes. And the owner gives competitive pricing. I would recommend their service.
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August 2022 by Yang L.
The price was competitive, but the experience was not very pleasant. The guy said we can keep the old track because it is sturdier. But he wouldn't lower the labor cost, because sure enough, he can still replace everything. After a couple of hours of loud noises and occasional careless throwing of hardware, the new door was up. Then we saw the door opening motion was way too fast and it caused shaking on the top of the track. But the guy kept saying he couldn't adjust the motor because the motor needs to be replaced even though it was not in the original assessment report. I asked him quite a few times about warranty, he finally sent me the info. with 1 year on the labor. Overall, it just feels he was trying to squeeze more money with less labor and are not willing to answer questions in detail, other than blaming the old motor and reusing existing parts.
