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January 2024 by Guy Palazzolo
I found my experience at Lamps Plus on Stevens Creek in San Jose to be worthwhile. The customer service was really good, and I came away with the products I was seeking.
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January 2024 by Alex Martelli
Excellent lamps and chandeliers, some furniture (mostly sofas and armchairs).
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January 2024 by H Chen
The store manager Mek is a liar and terrible representation of this business. He made huge mistakes and refused to accept his mistakes. Firstly, he wasn't aware the online sale ended yesterday so after I began the order process with a salesperson, he refused to honor the sale price on the tags still attached to all the lights in store. He immediately told his employees to remove the tags. He also mispriced another light I planned to buy. After realizing he completely messed up the store prices, he told me I would have to buy the used store samples (open box items) if I wanted to pay the sale price that was on tagged on the lights (before he started removing them). Secondly, he refused to give me his supervisor's number, lied saying his manager was vacation. He also bad mouthed the company by saying if I report to corporate they won't do anything about it. I'm appalled by this type of behavior for such a large business. I was trying to support a local business since other Lamp Plus locations have closed. I've already spoke to corporate will be showing them the photos of the lights with sale price tags. Zero stars for this store due to poor management. Price tags do not say price is for floor samples.Update: Thank you Bani for reaching out and rectifying the situation. I am very happy with the light purchase and will continue to support your store.
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November 2023 by Roland Lee
While shopping for a ceiling fan. I experienced the best customer experience from a store in years. The Lamps Plus team was knowledgeable, provided honest feedback, and never pressured me to buy.I will definitely come back for my light fixture needs. Highly recommended.
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November 2023 by Byte Clover
Christopher helped us with a lot of great ideas on our front porch lights and Nathaniel helped us process the order. They were extremely pleasant to deal with. Would recommend swinging by and talking to the sales rep for ideas.
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October 2023 by Ken Underwood
Nate or Nathaniel was very helpful and knowledgeable with our purchase of several lamps and light fixtures. He made the process very smooth and efficient. Received the order three days at home after purchasing it.
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September 2023 by Joseph Shemeta
Big shop but one sales woman was really awesome in helping us get what we wanted.
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August 2023 by Fiona Young
I would definitely recommend coming here to choose/buy lighting rather than doing it on your own. The staff are extremely knowledgeable (Christopher Rogers helped us) and helped us figure out the best solution for us and avoid some issues we would have faced if we hadn’t been able to talk to someone. I’ll definitely be back and looking for Chris for our next lighting project.
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August 2023 by Anthony M.
Lamps Plus on Stevens Creek Blvd in San Jose is a no-nonsense, one stop shop for anyone redecorating their place to keep up with the new and fresh home designs for 2023 or just updating your lamps and home furnishings to reflect a more cohesive atmosphere and tasteful ambiance to your home that quietly whispers gracious living and understated elegance. They have a wide selection of furnitures and home furnishings to choose from that evoke that aristocratic wealthy feel to them, in other words, they look expensive yet the prices undoubtedly, are decently and moderately marked within everyone's means, as anyone with good and discriminating taste would agree. It's as if the store's entire collection of furnitures, lamps, and home furnishings were carefully thought of. So you can say, the store's beautiful selection of carefully chosen pieces with their matching affordability gave top notched value for your buck. I was happy with every single item that I bought at the store knowing that they would all give me happy memories for years to come as I enjoy looking at them whenever Im home staying in on the weekends or coming back home after a long day at work. Everything you see in the photos and I mean EVERYTHING were all bought at the Stevens Creek Lamps Plus branch with the exception of the dressers and console tables. From the clear glass and retro lamps, to the bejeweled jaguars and elephants, bejeweled väses, mirror finished boxes, acrylic clear glass shimmering candle holders, realistic white and red purplish orchids et al were bought at the Lamps Plus store. It goes without saying though, the success of my buying experiences at the store wouldn't have been made possible without the sincerity and authenticity of its staff. Their friendly and compassionate approach. Their patience dealing with me as I have so many questions whenever I come into the store to buy this and buy that. How they balance being their authentic selves explaining the pros and cons of every item they sell to the clients with utmost professionalism and knowledge even explaining how to care for the items after my purchase to the very careful wrapping and boxing of every breakable and non-breakable item I have bought to bringing the items personally to the trunk of every car I brought to the store was refreshing for me to experience and I am genuinely indebted in gratitude to everyone who attended to me and assisted me while I was at the store. I appreciate with my whole heart and beyond words all the help extended to me by the Stevens Creek store staff whenever I am there. CARLOS, MARIA, BANI and CHRISTOPHER. Thank you very very much. There are staff and there are you four. You four guys strongly make a great difference with your presence and professional help there and it greatly impacts the memorable experiences that we as your customers will remember at your store. Shout out to you guys for a job well done and THANK YOU again!! There are likewise store supervisors and there is Christopher AJ Rodgers. THE Christopher AJ Rodgers who had personally attended to me with almost all of my visits and purchases to the store. Except for one where I remembered he was off that day. This guy is the epitome of the highest professionalism and customer service I have ever received from anyone in a long time. Always impeccably dressed, well-mannered, smiling and ready to help, most patient and attentive to all my questions and needs, he always demonstrated without fail a very positive and knowledgeable attitude towards me. He was friendly. He was smart. He was patient. And he cared. Because of the many times I have been to the store, with him almost attending to me with every visit I made, I have treated him more of a friend at this time. I would tease him so many times just to test or annoy him, because Im human (lol) or to check if he would finally breakdown or give in. Nope. He maintained and kept his composure. He was professional through and through. Such a world class act. He never lost his patience and every once in a while, he would c
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July 2023 by Amin R.
I've had the pleasure of work with Christopher Rodgers on a few projects now; as a Realtor & Developer, he has helped many of my clients and myself numerous times and each time it's with complete honestly, great taste, phenomenal customer service, and zero sales approach. It's a pleasure to have him as a friend and asset for my business.
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June 2023 by M D
Lamps plus has been my go to store for the majority of my lighting needs. A few years ago I furnished a new house with lighting. Most recently I have ordered a lot of outdoor lighting to replace the old existing lighting. In the first instance they shipped everything out east and it all arrived on time and not a thing missing or damaged. This last order has been the very same way. We do miss the Blossom Hill store as there was a worker in there that was so meticulous in ordering and knowledgeable about lighting that we were always confident that the order would be perfect, and they were. This last time we ordered on-line and it was all sent within the same week. That's service at its best!
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June 2023 by Barbara H.
My husband and I enjoyed working with Cynthia at the Lamps Plus store in San Jose. She took her time with us and it paid off because not feeling rushed or pushed we were able to go through lots of options and choose 3 lamps! It would have been easy to walk out without making a decision but Cynthia hung in there with us with excellent comments and guidance. Thank you Cynthia!Barb and John
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May 2023 by M M
Lamps plus has been my go to store for the majority of my lighting needs. A few years ago I furnished a new house with lighting. Most recently I have ordered a lot of outdoor lighting to replace the old existing lighting. In the first instance they shipped everything out east and it all arrived on time and not a thing missing or damaged. This last order has been the very same way. We do miss the Blossom Hill store as there was a worker in there that was so meticulous in ordering and knowledgeable about lighting that we were always confident that the order would be perfect, and they were. This last time we ordered on-line and it was all sent within the same week. That's service at its best!
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May 2023 by Rami G.
Big chain or not, it's eventually the people who stand behind the counter and the manager, Mek (see business card), provides great service. We had 2 light fixtures which stopped working and he dealt with the situation professionally and gracefully. Strongly recommend on looking from him in the store.
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February 2023 by Lindsay L.
I moved into a new house a couple years ago and while we like the light fixtures, left by the previous homeowners, the bulbs are not your run of the mill standard types. I knew of this store from a friend and knew they sold all kinds of lighting and bulbs. When I went I was greeted by a very nice and helpful salesman. I showed Nathaniel G. the bulbs I had that needed replacing. He was very efficient and helped me find the exact replacements as well as their LED equivalents. Of course I always opt for the LEDs. I've gone back several times to replace more bulbs and I'm impressed by how knowledgeable he is every time.