Labcorp

Most Recent Comments

• February 2024 by Angel Martinez
  Hello,Google needs to add a negative star reviews for bad encounters of business. This place is beyond bad, first they did not let me drug test over a simple mistake, people are looking for jobs left and right and these people reject others over nothing. Then they give the excuse of following the rules and using the system against you. When it comes to their own people however, they are fast to help them but when it comes to others, they make you wait and waste your time and ultimately reject or give you the runaround. The people who work there think they own the business and even confronted me as if wanting to fight. They are one day going to run into the wrong person and play victim like they always do to use the system against you. Such a stupid game. I literally almost felt discriminated against and filed a complaint to corporate. Avoid this place because they only care about their own people. I had to tell them and give them a taste of their B.S. I would give this place a negative review to the max.
• February 2024 by Angel M.
  Hello, Avoid this location if possible, the people there have no interest in helping the people succeed. The staff puts people down and gives them the runaround. One of the nurses came out of nowhere to try and get fresh with me over the simplest things. She literally came at me like a man and authority and if she does it to me she does it to everyone else. She acts as if she is the owner of the company. A real attitude for confrontation and a recipe for disaster for herself. Highly unprofessional and unethical experience almost makes me feel she was being sexist and racist. Don't go here if you can. They do all they can to watch you fail. Firing the staff and starting brand new is what the company needs to do.
• February 2024 by Berto Lopez
  Came here because I had to get a drug screen for a job. I did arrive with out an appointment but that's because there were none for 4 days and I had to get it done within 48hrs.I sat in the waiting room waiting for over an hour and a half, which then became completely empty and still no one called me in.Apparently they all decided to take lunch at the same time. I asked what's the hold up and supposedly the person doing the test "went to the bathroom" conveniently while I can hear them all eating. Another family came in and was attended ahead of me.This is highly unprofessional and disrespectful.And then at the end they tellme they can't conduct the test because the test doesn't include my mothers maiden name as it has on my ID.They could have set that from the damn start!!Is it sp difficult to double check test request plus ID.
• January 2024 by Jing Jiang
  I strongly recommend visiting another LabCorp location to avoid the frustration I encountered here.The male phlebotomist who drew my blood demonstrated a complete lack of professionalism. He appeared to dislike his job and was very impatient with me. Throughout the process, his behavior was rude and forceful, showing no regard for the patient's feelings. The sterilization and bandaging were done haphazardly.Furthermore, the check-in process was terribly inefficient. I used the kiosk, waited for about half an hour, only to witness others who arrived later than me completing their tests before I did. When I tried to address the issue with the receptionist, she kept me waiting for an additional 10 minutes.While I have visited several other LabCorp locations in the South Bay without issue, this particular one appears to be poorly managed. The employees seem unhappy, which reflects in their job performance and interactions with patients. It's disheartening to see such a lack of professionalism in a healthcare setting.Save yourself the frustration and find another LabCorp location for a more efficient and respectful experience.
• January 2024 by Jasmine N.
  Had to get a yearly routine urine drug screen for school. I didn't have an appointment beforehand so I was a walk in. I had a barcode through school and used the check in machine in the lobby. I was in and out within 10 minutes. No wait at all. I had a very positive experience here. The staff were also super friendly. Definitely recommend!
• December 2023 by Gurkiran Singh Bhatia
  Just had a visit to this location today (Saturday) morning around 7:15 am for some routine lab work. I did NOT have an appointment reserved this time. Still the total time from start to end was less than 30 minutes, even with a packed waiting room.I have been to this location in the past as well.This is a good location.I've never had any bad experience here.More importantly, the staff is kind, helpful, and professional.Cons:This is a small location, so can feel a little cramped when the waiting room is packed with people. (Though you can wait outside/in your car)Though the restroom met the generally acceptable hygiene and cleanliness standards, it could use a bit of renovation work and improvements in its amenities.
• December 2023 by Andy Giang
  Fast service. Made next day appointment online. Got there 15 mins early. Checked in on phone. Name got called. Handed paperwork. Paid with credit card. Sat in collection room. Drew blood samples. Little pinch but it was over quickly. Whole process from check in was less than 10 minutes.
• November 2023 by Francis N.
  This location deserves a Negative Star for Horrible customer service and Unprofessional.
• November 2023 by Saurabh Ramane
  Inexperienced techs and careless staff/management. Avoid this location at all costs.Both me and my wife have had negative experiences where they've drawn 10 viles of blood on several occasions and conveniently missed performing all the tests the doctors ordered. This has happened multiple times (3-4) for this to seem like a common occurrence.See images on how bad it once got for my wife (on the verge of considering this medical negligence).
• November 2023 by Zeplynn C.
  Horrible service and very unprofessional I can't even give it one star. The workers are very rude and speak to you like a child.
• October 2023 by Fran R.
  I came to this location for its ease of access when I needed to get a health assessment for school. I made an appointment online before coming here (since in the past, no appointment meant taking a change waiting 20m-2.5 hours). As soon as I walked in, I noticed it was mostly empty and checked in on both the tablet and with the receptionist. It was a very quick process and I waited maybe 7 minutes maximum before being seen (other results may vary, I arrived after 2pm on a weekday). I was able to be seen, and out within 5 minutes or so, and then I was on my way. Everyone here is very polite and professional, I had a very good experience and everything was done in a timely manner.
• October 2023 by Libby Mickan
  Have more than two techs working at once and you’d be out of here so fast BUT NO have maybe 1 at most 2 on the clock at a time and choose to infuriate your customers/contracted consumers because you choose to be cheap. Absolute waste of space.
• September 2023 by Michelle Lauricella
  I went to get my drug test from my employer. My employer told me I had 7 days to complete the drug screening. Looked online for an appointment on a Thursday morning but everything for Thursday and Friday was booked already. They do accept walk ins but I knew I wanted an appointment for smoother process. I was able to book an appointment for the following Monday. Very easy online booking and instructions. Checkin was all automated at the office, just scan QR code that is emailed to you after you book online. Office was very clean. Checkin, waiting time, drug testing was very quick, I think I was there a total of 15 minutes. There was one other person in the waiting room with me so that’s probably why it was so quick in addition to having an appointment. Ladies at the office were very nice and professional. They explained the whole process to me with clear instructions. I got my result emailed to me immediately- less than 1 hour after I left the office. Not sure why there’s so many bad reviews. I came in expecting terrible service just based on reading all the Google reviews but I was very pleasantly surprised. Obviously if you come in as a walk in, you are going to have to wait and that will take time depending how many people there are. Don’t take that out on the front office and lab workers. If you have an set appointment, you should be fine.
• September 2023 by Tejas
  Most arrogant staff. Wait time is over 2 hours after check in. When enquired with receptionist. She is arrogant and shut us. She is not polite. She allowed people who checked in after us. She is going by her rules
• September 2023 by Coconut N.
  Wow! Im amazed by the customer service at this location! I had to take my 4 yo son in for a scary blood test and was helped by two very nice people, Ami and Ching. It was such a pleasant experience, they were very friendly, knowledgeable and they put my son at eased right away! They know what they are doing. They poked him only one time despite him having tiny veins and he did not cry at all through out the whole Experience! Ching and Ami are seriously professionals! I'm amazed by their hospitality and professionalism! This location and Ami and Ching exceeded my expectations. I can't thank them enough for Turing this scary experience into such a great experience! Highly recommend this location and highly recommends Ami and Ching. I hope management gives them recognition after reading this review, they truly deserves it! Thank you again for all you do!