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February 2024 by Randy Merrill
The manager of this shop, is not customer oriented. The reason I say that is I have a skid plate underneath my 2020 RAV4 missing one bolt and instead of leaving the skid plate as I had had a temporarily fixed they removed my temporary fix and did not let me know Really terrible service and when I asked if they were interested in installing a new skid plate for me the only thing he would say in a rude manner was bring it and will let you know. I brought my car there for an oil change February 13, 2024. I will never go back to this Jiffy Lube again. What a bunch , well specifically the manager is terrible the workers I think are OK but they could not be bothered any of them with fixing the skid plate hook up. The only thing you told me is your skid plate is damaged and I said yes I know just leave it like it is but he said you skid plate is damaged , we are not responsible that’s the truth. Also, I just found out that the idiot mechanic did not tighten the new installed oil filter that I paid for yesterday and there was oil leaking all in the undercarriage. I took it to a trusted mechanic in San Jose, and he showed me all he did was tighten the oil filter, and all is fine and he repaired, the skid plate/engine guard
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February 2024 by Cindy 2018 (Cindelish)
Great service. No line. In and out. I used a coupon from their website and saved !!! I recommend them for sure!
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February 2024 by Rosa Barrita
Great customer service, fast process.
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February 2024 by Amy Body
These guys play no games! In and out in less than 10 minutes. Excellent service and professional. I know it depends on how many people in front of you but still that was fast. Thanks guys at jiffy lube!
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January 2024 by Sabina Haas
The person who helped me was professional and very helpful. He answered all of my questions patiently. He also helped me when I called with a question after I got home. I will definitely go back and refer friends.
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January 2024 by Erica W
The staff on hand were courteous and informative. They answered every question I had about my service and did an excellent job with my car. I came right before a rush, and I was impressed to see that they were just as helpful and efficient with everyone there.
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January 2024 by Lori Diaz
The guys were really nice and helped me right away I explained a problem I was having and they were able to fix it and they were really nice about it
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January 2024 by Joseph Suarez
Got A Uber inspection, Took Less Than 20minGreat Service
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January 2024 by Jerico Catura
The tech was professional and courteous. They explained what was done and completed as well as helpful. Will be coming here more often
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December 2023 by Eric P.
This place sucks. I called multiple times and no one ever answered. Could have had my business but the customer service is lacking
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December 2023 by Riana Fedorko
So efficient! Nice people, clean and easy in a d out!
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November 2023 by T M
Expensive like everything is these days, but worth it to not see that oil change light anymore. ?Drove up, got an oil change right away less than 30 mins, and wasn’t pestered about needing to get all kinds of other unnecessary work done.
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November 2023 by Steven Petri
I’m a regular, monthly oil changes. Wouldn’t keep coming back if I wasn’t satisfied.Service: Oil change
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November 2023 by Patrick H.
I took my fairly new (20,000 mile) car in for an oil change purely because I didn't have the time to do it myself (I always do my own work, being a mechanic). There was no wait, the staff were perfectly friendly and professional. The guy behind the counter was actually a long time schoolmate of mine, funny enough. Sure, the price was more than I would normally pay (remember I do all my own work) but it wasn't outrageously so. The work was all done correctly and with attention to detail. Overall I was quite pleased.
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October 2023 by Tatum H.
They tightened my oil plug so tightly that 5 people so far have failed at getting it off. We have used penetrating WD-40, we have the correct socket wrench, the car is propped up for best angle, and no one can remove the oil plug. It's ridiculous. They force you to go back to their services. They also charged me $180 for a simple oil change.