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March 2024 by Elias Estrada
MY was very helpful. Process was quick and easy. Definitely using their service for future tax seasons.
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February 2023 by Cindy Macias
It was horrible....preparer was not ready,did not have full knowledge of how programs, nor was equipment working properly. I was there for 4 1/2 hours! I've asked numerous times to have management contact myself but to no avail. This will be the very last time I will be using services by this company....after many years,its a shame. AND SHAME ON YOU JACKSON HEWITT. ..YOU ARE RIPPING THE POOR PUBLIC OFF! I have no choice but to choose 1 star or I can not move forward. ..but if I could it would be a negative-100.
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September 2022 by Cris Aquino
Fast, efficient and easy. The Jackson Hewitt tax preparer (Emily) was very helpful to say the least and made the process stress free and quick. The location itself is convenient. Thank you again so much for helping through another tax season.
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May 2022 by Michael McBride
It's tucked away in Customer Service. If you have all your documentation, it's a fairly quick process.
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April 2022 by Eriq Abernathy Sr
She was nice, very good customer service skills, and I would recommend family and friends.
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March 2022 by Santo Aquino
Fast, efficient and easy. The Jackson Hewitt tax preparer (Emily) was very helpful to say the least and made the process stress free and quick. The location itself is convenient. Thank you again so much for helping through another tax season.
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March 2022 by Richard H
Was my first time having my taxes prepared by Jackson Hewitt and I must say I'm happy to have my taxes done and over with. I just wish it wouldn't of cost as much as it did. I never expected to pay what I did but I do value someone's time and truly appreciate the effort they put in to make sure my taxes are done correctly.
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March 2022 by Raymond Hembry
I was helped in a timely manner and mybtax person was really helpful and professional. I will continue to go there.
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February 2022 by Jessica L.
Scheduled a appointment in advance. Showed up to my appointment at my appointment time and they had the "will be back" sign up. Checked in to let them know I was there and got a text saying someone will be with me shortly. So I waited... and waited ... and waited. No one ever showed up!!!!!! Waste of time.
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January 2022 by Nancy Ramirez
This is my 6th year filing with JH. I love their services. JH goes above and beyond to ensure I get all credits im eligible for and a max refund. Thanks Jackson Hewitt ? ?
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May 2021 by Steven Perez
Jackson Hewitt made the whole experience of filling my taxes that much easier! Smooth, professional, friendly, and knowledgeable service. All transactions were performed remotely via JH portal/website.Emily at the Gilroy location was awesome! Great energy and truly cares about trying to achieve your max refund.I highly recommended JHTS and Emily! Thanks again!
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April 2021 by Renee St.Germain
Emily Kyan was so welcoming!Answered all my questions!
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March 2021 by Rachel Galindo
very professional and easy.
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February 2021 by Maple Shwe
I was there walking in. The lady there is very nice and very professional at the same time. She is very patient with me. She explainedeverything I wanted to know. Thanks to Jackson Hewitt for having a nice lady who wants to help.
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February 2021 by Richy Z
Go check out jackson Hewitt they are the best