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February 2024 by Dongman Kim
I truly appreciate professional service provided to me to fix iPhone 10 flawless all on a short noticeFantastic jobCan't thank enough
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April 2022 by Matt D.
The repairman fixed my screen then my phone ran out of battery a week later and when I charged it back up, the screen stayed black. I came back to use the warranty to have it fixed again and the repairman seemed annoyed that he had to fix it for free. After trying for a couple minutes he told me I'd have to pay. I told him i'll just go to the Apple store ti have the screen fixed properly and he called me a racial slur. This is the Oakridge location... really upset something so simple turned into harassment.
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January 2022 by Espi Cazares
Came in 2 days ago, the guy took about 4 hrs to change bot front and back of iphone and my phone stopped working right. This guy changed the screen but now the right side of the phone is just dark and the camera does not work at all anymore and I cannot txt because my screen takes too long to find the letter that I type. definitely a waste of time and money. do not waste your time here. they tried clamming that the problem is a software issue when the only things wrong with the iphone were broken some cracks on the front and back.
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January 2022 by Elham M.
Came in here and got my phone fixed by Sohail. He was very knowledgeable, helpful and efficient. He fixed my iphone Xs in 15 mins and even charged it for me while I walked around the mall for an hour. If you don't want to pay for an arm and a leg and want to have your hardware fixed by a reliable source, come HERE! And talk to my friend Sohail :) he certainly knows what he's doing! If ever in need of future repairs, I'll be sure to return here and refer my friends as well, no doubt.
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January 2022 by Margarita C.
It's been a week since I came here for a front and back screen change and my phone only got worse. I can txt and talk on the phone but my camera doesn't work properly unless I use an app like Snapchat or Instagram but even then it never focuses anymore. Half of my screen is dark and even though I can txt Half of the keyboard takes forever to work. When I went back to talk to the guy he told me they needed to send my phone to the lab. Idk what that means but if they messed up my phone just for some screen change I don't think I want them to keep my phone for a week. Besides the fact that it is the only phone I have. He even asked me to take down my review from Yelp. I just want a refund so I can take it elsewhere to get it fixed. Don't waste your money here.
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January 2022 by Jennifer T.
The representative was very accommodating with my concerns of getting my iphone screen fixed. I recommend coming to this booth if you need a quick and efficient repair!
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December 2021 by Harsh Jha
Don't waste your money!! I had my iphone screen replaced here and it stopped working after 50 days. When I went back, they asked another $199. They are scammers with fake and cheap products.
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December 2021 by Robin Zhang
Called ahead of time and got a quote for an iphone microphone replacement, then they said I had the right phone number but they don't have microphones? Wasted my time.
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November 2021 by Albert Wu
Had iphone screen replaced here. The tech didn’t seem to know what he’s doing
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November 2021 by Brett B.
I would have posted a very positive review based on my daughter's experience. She had them replace a battery in an iPhone X, and it was great. So great, that we decided to replace my wife's iPhone X battery as well. Unfortunately, this time things did not go as well. The battery was replaced fine, but my wife's "FaceID" stopped working. We brought the iPhone back to see if they could fix it, and they took it apart and looked at it, put it back together, it still did not work, and the employee (Rahel K.) suggested that we look online for YouTube videos on how to fix it. Be warned, if ANYTHING goes wrong using these phone repair kiosks, their answer is "Not our problem." So while we have a new battery in my wife's iPhone, her FaceID is no longer working. There is not a lot we can do at this point, IPlayNTalk will not fix what they broke, so all I can do is warn others to be aware before using them. If they break something in the process of replacing a battery, they take no responsibility at all...
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November 2021 by Jesus A.
I really recommend this place to fix your phone it's located inside the valley fair mall in San Jose So I took my phone for a cracked screen repair , The technician told me my phone is going to be ready in 45 minutes I went back to them 30 minutes later and the phone was already fixed everything's working fine just like before without my cracked screen, five stars for this place , my phone is a iPhone 7+ .
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October 2021 by Jaylen P.
Sohail helped me and my girlfriend out with her phone today, we were totally stressed, Bc the phone was water damaged and went in to see if he can look at it, and with no question he helped us out and ask if the could take it apart to have a look. The phone turned back on and made our day. This guy needs a raise, and is you have a small problem with your phone please come here! They got you covered.
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October 2021 by Falanie M.
Sohail is amazing! my phone was damaged really bad and stuck on the iphone logo and I needed a quick fix and he literally fixed it in under 5 minutes! I'm really grateful for his s
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September 2021 by Gagan L.
Just got here for a cracked display and went home with new looking phone . Fast and reliable service from sohail . Highly recommend, will be back
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August 2021 by Ekkk BENNN
dude that works there put an LCD screen on my Iphone that i paid and asked for Oled on, screen broke the next day and looks like trash will be reporting him to the mall if he dosent fix my phone legitimately or give me back my broken screen. DO NOT GO HERE! Also was super rude at the stand