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April 2024 by Steve Carr
Catherine, my Tax Professional at H & R Block.. 1166 N Capitol Av. San Jose, CA 95132. Has Professional Tax Service for your personal or business needs.. Thank You, Catherine.. for your VIP Service!
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March 2024 by daniel lanier
Cathy is very knowledgeable and helpful. Makes things very easy to understand and is very timely
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March 2024 by Darya Mikhailenko
Great service. The agent was kind and professional. She had my tax return ready beforehand and walked me through all the calculations.
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March 2024 by Q. N
Of all the tax preparers I've used Catherine Shih is the best by far, always positive friendly, and detail oriented. I look forward to our visits every year.
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February 2024 by v l
Thank you to the h&r block office who made the process very easy. My agent took care of everything & I recommend going to h&r block! Thank you!
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February 2024 by Michelle Vallejo
Catherine was very nice and professional.
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February 2024 by Roc Go
It was a peaceful environment nice lady's there
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August 2023 by Joseph Baniqued
Knowledgable experts!
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August 2023 by Sofia Donato
I tried the "Virtual Client" option since I work full time and have an under 1 baby. I was limited free time and thought it was an very convenient way of getting my taxes done. I submitted all my documents on January 31 was didn't get to review and sign my finished taxes until April 10. Extremely poor communication from my tax preparer and I feel like because I wasn't an in-person client, I was put on the back burner. It wasn't until I called to complain several times to the office manager that I was able to sign my taxes. The office manager has to assign my documents to someone else for them to be complete. Add insult to injury, I paid the full price of $350! No itemization on my receipt either. I had to call AGAIN to get an explanation as to why it was so expensive. Never using H&R Block ever again.
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June 2023 by mehul patel
STAY AWAY!!!! Don’t use this office. Firstly, people here are extremely rude. They said they will mail my documents but did not and the person who had my documents went on vacation. Now when I am calling them they are saying they can’t do anything. This is the worst customer service experience. So, save yourself the trouble and don’t use their services.
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April 2023 by Sofia Castillo
I tried the "Virtual Client" option since I work full time and have an under 1 baby. I was limited free time and thought it was an very convenient way of getting my taxes done. I submitted all my documents on January 31 was didn't get to review and sign my finished taxes until April 10. Extremely poor communication from my tax preparer and I feel like because I wasn't an in-person client, I was put on the back burner. It wasn't until I called to complain several times to the office manager that I was able to sign my taxes. The office manager has to assign my documents to someone else for them to be complete. Add insult to injury, I paid the full price of $350! No itemization on my receipt either. I had to call AGAIN to get an explanation as to why it was so expensive. Never using H&R Block ever again.
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March 2023 by Nayan Suthar
My tax agent at h&r is very professional and knowledgeable. Thank you Catherine Shih.
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August 2022 by Ranjeev Kumar
EXCELLENT SERVICE
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August 2022 by Sandy Haws
She was very helpful
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August 2022 by Oveis Hassanijalilian
Peace of mind
