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December 2023 by Yaz M
♾️♾️ ????
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September 2023 by Michelle D.
I had such an odd interaction with a store employee here. Two items had different prices on them (but were the same size, brand, and item practically). I asked if the price could be matched to the lower price because there must be a mistake since the others the same size and type were at the lower price as well. The employee speaks to the manager and not only does she not match the item to the lower price, but she says the lower priced item is incorrect and she increases the price of the lower item to the higher item! I was flabbergasted, upset, and they didn't seem to care at all! Then upon reading the rest of the reviews here, it seems this manager just has an agenda to take advantage of customers and just say prices on products are incorrect. It's unbelievable and she should be fired. I am going to place a complaint to chain management through a link that another disappointed yelper found (and also link this page) so they can see the type of customer service this Home Goods store has.
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August 2023 by Bindi S.
This location is so much better than the other ones I've been to. Selection is hit or miss at times but the store is always well organized and clean. Staff is non existent if you need help with something but then that's the makeup of these stores.
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August 2023 by Himani gupta
It's a really good place to shop for all home decor, furniture, cushions, wall arts, and kitchen decor,. Prices are budget friendly, 30 days return policy. Staffs are friendly
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July 2023 by Sandy Mayfield
Homegoods is 1 of my favorite stores for home items! A lot of unique items worth every penny!
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June 2023 by Colleen C.
I like. going here. I feel like I'm on a scavenger hunt every time I go. Nice selection and unique items.
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May 2023 by Cosmic Comet
Homegoods at the first floor, tjmax in the second. There are a bunch of things here at a good deal, lots of people go here though .
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April 2023 by Duwahrahan Athithan
This HomeGoods location is the worst I have been to. Their products have one price tag and they charge different price at the cashier. Manager at this location needs to go through training on customer experience
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April 2023 by Narani Kannan
This is probably the worst location for customer service. One thing I hate is a good business with bad customer service practices. Today is going to be my last time visiting this location. I spent nearly 2 hours finding the perfect art for my home and finally went to the cash register, to pay for it. I was really in love with what I found and was very excited to bring it home with me. As soon as I took it to the cashie, the lady at the register said it was marked the wrong price and asked her manager. (The artwork I was hoping to buy was marked at $179.00 with the sticker stuck on it). The manager came and said the artwork has the wrong sticker on it and said it should be $240.00 instead. I was baffled and I said well okay, who’s fault is that for placing the wrong sticker? I found it as is, and I should get it for the marked sticker price. There was another larger art for the $240.00 price tag but mine was much smaller in size. She also refused to go check and confirm and was starting to peel off the sticker immediately right in front of me and replacing with a new sticker for $240.00 without any hesitation. It was her attitude! I immediately walked away. It was a complete waste of my time. That lady needs better training in handling situations as well as the staff there. I’m sure this is not their store policy either. As much as I love home goods this will be my last time returning to this location. I had a similar experience regarding a return at this exact location a while back also. Home goods, If you want repeat customers and if you VALUE your customers then train your staff better… and maybe find a new manager. Your business is only going to be as good as you are to your customers.
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April 2023 by Colleen Carleton
There is such a broad selection of goods. I always spend more than I should because things are high quality at a decent price.
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April 2023 by Narani K.
This is probably the worst location for customer service. When your customer service is bad, your business is bad. Today is going to be my last time visiting this location. I spent nearly 2 hours finding the perfect art for my home and finally went to the cash register, to pay for it. I was really in love with what I found and was very excited to bring it home with me. As soon as I took it to the cashie, the lady at the register said it was marked the wrong price and asked her manager. (The artwork I was hoping to buy was marked at $179.00 with the sticker stuck on it). The manager came and said the artwork has the wrong sticker on it and said it should be $240.00 instead. I was baffled and I said well okay, who's fault is that for placing the wrong sticker? I found it as is, and I should get it for the marked sticker price. There was another larger art for the $240.00 price tag but mine was much smaller in size. She also refused to go check and confirm and was starting to peel off the sticker right in front of me and replacing with a new sticker for $240.00 without any hesitation. It was her attitude. I immediately walked away. It was a complete waste of my time. That lady needs better training in handling situations as well as the staff there. I'm sure this is not their store policy. As much as I love home goods this will be my last time returning to this location. I had a similar experience regarding a return at this exact location a while back also. Home goods, If you want repeat customers and if you VALUE your customers then train your staff better... and maybe hire a new manager as well.
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March 2023 by Krussh
Overall, appears to be a great store for those looking to decorate their homes on a budget. While there may be some issues with organization and product quality, the store's vast selection and discounted prices make it a go-to destination for anyone looking to spruce up their living spaces.
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January 2023 by Florin C.
Be careful with this Tj maxx store..once you purchased something, they will refuse to take it back even though the item is defective....the manager argues argued with me instead of taking the item back..will follow up with corporate on this...qhats the point of saying you have 90 days return policy if they act like a** holes ans they fins every reason in the book not to tske it back...by the way item was purchased few days before it was new and never used ...
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December 2022 by Jill O.
Recently stopped in to check out HomeGoods while in the area and have heard this store mentioned in several of my favorite interior designer influencers on YouTube. It's definitely a busy store with lots of shoppers and long lines at check-out. The floors are well stocked with merchandise. Although I ended up not buying anything, quite a few decorating ideas were transpired by shopping here. I'm sure I will return in future to this location or another one in South Bay!
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August 2022 by Patty Bazemore
I had rewards bucks so found some cute stuff for the patio spent more but liked it all fun