-
January 2024 by Jung D.
Just had to share my experience with Halena Couture! Their professionalism and prompt response, even to a project that couldn't be pursued this time, was absolutely commendable. Truly appreciate their approach and look forward to future opportunities to work together. Highly recommend!
-
October 2022 by Kelly M.
Very expensive. I learned from this experience that price is not always good proxy for high quality so don't let super expensive price give you impression that you'll get top notch quality. Update: Kyle messaged me multiple times after I posted this review. I was really disappointed to see that they don't remember me as a client after I spent so much money and are labeling this review as false. It's quite disturbing for them to do this. I think there should be something said about the fact that the only non 5 star review is flagged by owner as a false client. I'll let the reader judge for themselves. If you had a negative experience, I recommend not to use your real name or be prepared to be harassed by Kyle bombarding your inbox with messages.
-
October 2022 by Emily W.
Halena is amazing. I went to her from a friend's recommendation for my wedding dress alteration and she magically made my dress look like it was custom made for me! My dress had a very long train but she designed a French bustle with 11 points for me! It looked amazing. I did not feel the need to get a second dress! She is on the pricey side but her quality is top notch and it was completely worth it in my opinion. Thanks Halena for making me feel beautiful on my wedding day :)
-
October 2022 by Aja E.
Halena and Kyle were recommended to me by my MIL for wedding dress alterations. Kyle is so nice, professional, and very communicative. He was always very clear and helpful. Halena altered both my wedding and reception dresses, and let me tell you, she is an expert at her job! Halena listened to my requests and concerns about my dress, made suggestions throughout our consultation, and gave recommendations and advice on shapewear. We accomplished everything I wanted after just one fitting. On the day of my wedding my dress felt amazing! I was snatched in all the right places, my modern bustle was perfect, I felt like a goddess and it was all because of Halena! Thank you Halena and Kyle! I will recommend you guys to everyone for their bridal alteration needs :D
-
August 2022 by Janelle Delbello
Halena did an incredible job on the alterations and bustle on my crepe wedding dress! Halena also added tiny hooks to my pearl wings so they were super easy to put on and take off over the course of the day.My dress fit perfectly and was super comfortable to wear all day.My bridesmaid (who owns a bridal shop) said my bustle was the nicest one she’s ever seen and that it was very quick and easy to do because of how Halena color coded it.Between Halena’s incredible attention to detail and Kyle’s excellent communication, I felt very well taken care of. I am so glad I put my wedding dress in their very capable hands. I would 10/10 recommend them!Service: Alterations
-
June 2022 by Olivia Kenney
I went to Halena Couture to have my wedding dress fitted when my plans fell through elsewhere. Halena and Kyle were extremely accommodating and responsive! Halena did a stunning job on the alterations, and went above and beyond to make sure everything fit perfectly. The customer service was excellent and I always received a fast, professional reply to my questions. I highly recommend them for alterations - worth every penny!Service: Alterations
-
June 2022 by Jaime B.
I was referred to Halena through Lovely Bride SF for my wedding dress alterations. I cannot express how thankful I am to have worked with them. I didn't have the classic oooh-ahhh experience when I initially received my dress... I was a bit stressed when I brought it in as I was struggling to fit comfortably into it.... or so I thought! Halena immediately made me feel gorgeous in my dress, altering it to fit my body and making it perfection. Halena is a true master at her craft; I will sing her praises for forever. And Kyle's customer service is grade A. They are truly pros at what they do. I'm so grateful to these two for making my bridal fitting experience beyond. And ultimately, making our big day beyond expectation!
-
April 2022 by Nicole M.
Incredible service from start to finish. Kyle and Halena are super professional, kind, and do amazing work! Pricing is super transparent and very reasonable for the quality of work you get. My dresses for my ceremony and reception turned out absolutely amazing! Highly recommend!
-
April 2022 by Priscilla D.
I met Halena and her husband Kyle when my sister took me and my mom to her dress fitting with them. They were super kind and Halena was quick to pinpoint how to make the dress work for my sister. To make it work on my sister's petite figure she had to carve out the dress and the 5 layers of it and it came out beautiful and fit her like a glove. Fast forward to my wedding. I bought my dress right when covid hit and since then I had gained weight. A month during my fitting she pinned regions to alter but told me to come back 1 week before the wedding for a final fitting before she even touches my dress to give me some more time to lose the extra weight I wanted to lose. Unfortunately I actually gained more from stress and she still made it work. She reduced the cup size+straps and cut the dress length to fit my height and then let out 2.5 inches in the dress using lace from the dress to make it seamless. They did that in two days and even steam cleaned and pressed it so it was ready to go. Anyone in the area looking for a dress alterations vendor please pick them. They're super talented, meticulous, very efficient and fast, and the kindest people you will ever work with!
-
April 2022 by Trang P.
Halena is so sooo talented. She is patient and made me comfortable each time I met with her. I was a little nervous because of my size but she was completely non-judgmental and immediately made me comfortable with the process. When my l dress was finished, I amazed because it looked perfect. She's a true magician! Halena is meticulous and patiently explained to my sister and friends how to handle my bustle. She let us practice and offered tips along the way. Kyle and Halena were informative and upfront with pricing and expectations which was very appreciated. Thank you both for being so amazing!
-
December 2021 by Casey S.
Halena is amazing and such a joy to work with. I was really nervous where to take my wedding gown to get altered and when I read Halena's reviews, I knew she would work wonders. She was incredible. First off, the communication via email with her husband is top notch. When I arrived and put on my dress I didn't even have to say much. She knew exactly where the dress needed to be taken in, she taught me a lot about my dress-like how it had 10 LAYERS OF TULLE =) Didn't know I had that much to work with-and she completely rebuilt my gown. It was stunning, but it felt like it wouldn't stay up on me so she reconstructed the entire thing to fit my body exactly. Is the cost expensive? Yes, not going to lie, but you are working with someone who is top notch, knows exactly what she is doing, is extremely kind and will ensure you feel comfortable for your special day. Thank you, Halena!!!
-
October 2021 by Lisa Marie R.
Halena Couture is one of the preferred tailors of Kinsley James - and I am so beyond happy that I went with Halena to alter my wedding dress! First of all, I was really happy to support a family run business. Halena's husband, Kyle, is the operations person in the business and helps take care of everything so Halena can focus on the dresses. Halena and Kyle were very transparent about their pricing and how it is on the higher end, but the craftsmanship of Halena's work is worth every single penny. On my first visit, she pinned my dress so meticulously and showed me different things she could do to make the dress fit even better. One of the things she did was very pricey and she offered to show me an alternate option that would achieve about 80% of the same look for a lower cost, but I decide to go with the 100% and I'm so glad I did! On my second (and last fitting), the dress fit me like a glove! I couldn't believe how she nailed it after just my first visit! Also, Kyle helped her film a video for me and my MoH to learn how to do the bustle. I cannot wait to wear my dress on my wedding day in a little over a week! I will also post the before and after pics after the wedding! Thank you so much, Halena!
-
September 2021 by Dana Bouchard
Just used their services for bridesmaid dress alterations. Very professional, friendly and efficient. Will definitely again use them in the future. Thank you!Service: Alterations
-
September 2021 by Philana L.
I came to Halena last year about 2 months before my wedding with a dress That I thought I loved, but when it came in and I tried it on again... it was right. It wasn't at all like the sample I tried on in the store and I just hated it. I even bought another dress (a lovely but very plain $100 dress) from David's Bridal that I planned to wear instead. My fiancé finally convinced me to get my first dress altered and maybe I would love it again. I didn't believe it could be fixed but I made an appointment at Halena Couture anyways. I explained the situation to Kyle and he made the appointment and said Halena would pin the dress the first time and I figured I would get a feel to what the dress could look like. If she'd be able to fix it or not. Let me tell you, Halena is magic. She and Kyle were both so sweet, and very reassuring and took the time to explain the process of alterations and how they charge so I could understand why I was paying the amount they charge. I came back a week later with my friend and the dress was perfect. Halena showed my friend how to bustle the dress for me and also how to button the back. I was speechless. Completely in awe. The dress was just like I remembered when I fell in love with the sample dress the first time. Let me tell you, the dress has super intricate lacing and the top was all lace with a sheer bodice and boning. And you could not tell it had been altered. It was perfect. This review can't even begin to explain the difference in the dress or how I felt. Thanks Halena. I'm beyond grateful.
-
August 2021 by Josie G.
I don't have the words to describe how grateful I am to have found Halena! My dress was perfect in every way! Before scheduling an appointment, I made sure I did my research. After reading reviews and seeing before and after pictures from numerous locations from the area and further. Halena was hands down my FIRST and ONLY choice. No regrets!!!!!! My wedding dress looked untouched. all the reviews were accurate... Ladies this is your one day, all eyes on you. Its not worth going cheap on your wedding dress alterations. Why ruin your dress and regret it. Your pictures will show it. Halena knows what she is doing, she is truly a master at her craft Halena and Kyle, thank you so much for such an amazing experience and my dress!! Halena did a lot to my dress, it looked as though she was going to construct an entire new dress with all the taking in, shortening the length and sowing of my sleeves amongst other things. My Sister and my Mom looked frightened when they saw all the pinning and changes that needed to be done on my dress. BUT and after receiving my dress, we all agreed. Halena is amazing!!! I can't get over how amazing the dress looked. Halena I can't thank you enough!! I would choose you over and over again!!! Thank you!!!!