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June 2024 by Destini O
I love going shopping, but this person who works is very rude, she was in the blouse section and with a very arrogant attitude she even took me away from where I would be, so she could place the clothes
What a disappointment that there are people like that working in that place.
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February 2024 by Jaime Ortiz
Found a bunch of box set dvds of Friends. None had prices, but one was marked at $3.75. I was at the register to find the price of the rest. Then the manager told me it’s marked wrong and that all boxed dvd sets are $9! You could have at least sold me that one for the price it was tagged at! I’m done with Goodwill. It’s a scam. They get free stuff then jack up the prices! I will drive to Savers and deal with that crazy parking then spend any money here!
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February 2024 by Phienixx
Found a bunch of box set dvds of Friends. None had prices, but one was marked at $3.75. I was at the register to find the price of the rest. Then the manager told me it’s marked wrong and that all boxed dvd sets are $9! You could have at least sold me that one for the price it was tagged at! I’m done with Goodwill. It’s a scam. They get free stuff then jack up the prices! I will drive to Savers and deal with that crazy parking then spend any money here!
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January 2024 by MPG Gaming
Way over priced. Free and PRE OWNED/used/broken stuff should not cost that high. They need to lower the prices
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January 2024 by Stacey Edson
It's aight
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November 2023 by Anna Minassian
Review is for the donation drop off. It’s a bit of a pain to make dropoffs here given you have to walk-in the items. Also, you have enter through a fairly confined doorway, which can be challenging if bringing in bulky items. There’s only 1 drop off parking spot in a snug lot too so it can be further challenging.Also, there’s are a couple of ♿️-accessible parking spots, but I don’t think enough to be effective since I’ve also seen a lot of people drop off after parking in the ramp entry to the sidewalk.
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August 2023 by Maira C.
Another terrible experience. The older balding hispanic man that works the dressing rooms is always in such a bad mood! He is rude every time we go and has a terrible attitude. He always seems mad. If someone doesn't like their job they should consider finding a new one, no need to have such awful customer service. San Jose thrifters do yourself a favor, go to the one on Almaden, it has better quality items and friendly service. Hope thrift is also close by great customer service lead by volunteers so you can get things there even cheaper than goodwill.
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July 2023 by A Momo
Every employee is very welcoming and friendly .especially Rebecca! I like her,I buy a lot here! i will come again
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July 2023 by Victoria Sanders
Extremely overpriced
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July 2023 by Nathaniel Lopez
This is the worst goodwill in my opinion lol
The people who run it
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July 2023 by dnt lku
Overpriced and they know it. The manager even made a joke about it while I was there. Disgusting and rude!
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July 2023 by Alan M.
This location is a lifesaver when it comes to toys. I cannot thank you guys enough for selling your toys in those plastic bags. I wish the other locations would do this because of how often us teachers need toys for younger kids. Those who work with kids really appreciate the variety of toys that come in each bag. Keep up the great work!
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May 2023 by Rebecca H.
I usually shop here without problems. During my last trip, I saw a bunch of double tagged items. Like tags layered on another tag. I've seen this before amount multiple goodwill locations. I didn't think anything of it. I usually assume they do this to avoid a higher priced item being part of the color of the week sale. I had 5 items to purchase today, 2 were retagged. The cashier peeled tags off and went with the higher prices(the ones under the retag). I put one item back. Another item I bought had a tag for $8 or $9 and some change. It wasn't retagged. That was the actual tag on the item when I picked it up. I didn't notice until I left but SHE put the $16.49 tag from the item I decided not to get on it! She didn't even say anything to me about charging me more than the tag that was on it. If it was priced wrong, just tell me. I don't know what's going on with their tagging(I also saw some items with multiple tags that were not layered, just on different sides of the box). This store needs to get it together & teach their employees how to conduct business ethically. I'd like to give this store another star because I've never had problems in the past but what she did was unacceptable.
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April 2023 by James West
Probably the most overpriced goodwill I've ever been too! They have target items for sale here and they leave the target price tag on them. Guess what??? The goodwill price is twice the original prices.Used shoes? 27 bucks.Crazy
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February 2023 by Mo Mo
Every employee is very welcoming and friendly .especially Rebecca! I like her,I buy a lot here! i will come again
