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December 2023 by Maria Correa
Very friendly and assertive
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July 2023 by Fel
You'd think a insurance company would be open on 4th of July, being one of the most busy car selling days of the year.
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December 2022 by Allen Nicholas
They are never open. Always on “break” or closed.. would not recommend.
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December 2022 by Caty Aquino
(Translated by Google) The Miss. Very kind helped me, nothing to do with the other Miss. Of the Jackson, rude and arrogant.(Original)La Srita. Muy amable me ayudó, nada que ver con la otra Srita. De la Jackson, grosera y prepotente.
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December 2022 by Ayrcka Kane
Horrible service this company charges HIGH deductibles and then rob you blind if your car is totaled out I WOULD NOT recommend this insurance!!!
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November 2022 by Maria Guadalupe Sandoval Muñoz
Horrible customer service, literally spent ONE HOUR AMD SEVEN minutes on hold at the Tomball, Tx location!! No one checked on me or gave me an update on my situation! When I finally hung up and tried calling them again, they wouldn’t even pick up my call!! I just started a policy 10 days ago, paid them $339 and they can’t help me out with my situation because one of the vehicles on my policy is in the shop, for mechanical mind you, to bring it for PICTURES! Pictures they took 10 days ago!!
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November 2022 by Megan Shelton Kay
Their client hit and totaled my car. I have had little to no response to get things settled and its been over 2 months. Between low offers for my car so I can buy a suitable replacement, a terrible rental car reimbursement program, and an abysmally low offer for the carseat that has to be replaced, I am extremely unhappy with their company. How can a company say they will replace a $300 car seat and then turn around and only offer $37.50 for it because its 2 years old?? The sear is advertised to grow with the child and keep them safe for 10 years (if its not in an accident). Had it not been for their driver, I would not have had to pay so much out of pocket and its around the holidays, to make matters worse. I would not recommend them to anyone.
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July 2022 by Olga Ramirez
(Translated by Google) Terrible service(Original)Pesimo servicio
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April 2022 by Israel Mendoza
(Translated by Google) It has almost no staff, its offices are closed, they open only for small items.(Original)Casi no tiene personal sus oficinas estan serradas abren solo de arratos
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November 2021 by Scott Steffen
Loylalty
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September 2021 by Francisco H.
I have to say I was skeptical in getting insurance from here given the passed reviews but I heard that things are changing and my brother in-law had nothing but great things to say about his experience!! I have to say, thank GOD I did! They are always so pleasant, I received reminders every time they say they will remind me of things. Switching my cars out was super easy and my continued maintain policy was fast and easy. They have the best prices around and someone tends to always be in the office when I need them to be, very accessible and there has really only been 1 time that I had to visit the office and someone was out to lunch! Highly recommend this insurance company but call and compare for yourself!
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February 2021 by Natalie C.
Run from this place!!! Road assistance sucks!!! Charged my card first, made me wait for 3.5 hours and assistance never showed up. Had to call a random towing company at the end!
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January 2021 by Fred Farias-Barajas
Worst people ever, full of promises but never of their word.. i recently just got approved to receive payment on my dog’s surgeries who got hit by one of there client, next thing you know they don’t take responsibility.
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December 2020 by Claudia Maldonado
(Translated by Google) A very good customer service with adequate distance and very good prices on insurance, adapted to the needs of customers.(Original)Un muy buen servicio al cliente con distancia adecuada y muy buenos precios en los seguros, se adaptan a las necesidades de los clientes.
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October 2020 by Raul Garcia
Very professional staff and you can enjoy yourself by knowing this insurance company cares for your needs
