-
March 2024 by Robert M.
Although this location doesn't explicitly have kid shoes, the staff were incredibly pleasant and helpful to see what they could do. They measured my daughter's foot and found a number of shoes that would fit her. She's happy with the new kicks and we have a new goto place for our family shoe needs!
-
February 2024 by An L.
Natalia was very helpful and knowledgeable about the shoes that I wanted to get, definitely would come back because of the service and recommend footwear to the pplz. Thanks Natalia
-
November 2023 by Tonya L.
I have consistently received great customer service from this store over the years. It's a small store, but is always crowded with people who know they carry great brands and stock a healthy inventory. I was finally compelled to write a review because ROBERT was just exceptional (they all are... but he really was the bee's knees). I went in to look at a pair of Hoka athletic shoes after all my friends insisted they were the new "best" thing. Robert "undersold" his own knowledge... brought out the shoes... then he knew more than the podiatrist that fitted me with ultra-expensive equipment that failed. Don't let Robert fool you -- he knows feet. :o). He gave great (non-medical) advice, explained why and what, and helped put me in a great pair of .... Hoka's.... that was right for what is happening with my wretched feet. I can't say enough good things about the value of his knowledge and insight in helping equip you for living well. Thank you, Robert!
-
July 2023 by Lynda Sloss
Great service from Christina, very knowledgeable, friendly and really knew her products. It’s been hard to find shoes and she gave me great advice. Will return any time we need shoes.
-
July 2023 by Su W.
Upon entering the store, a pair of shoes caught my eye. I looked up for assistance and noticed a young woman organizing a wall display. She did not look my way so I said, "Hi, excuse me." She looked annoyed when I continued to ask for the shoe in my size. Even when bringing out my requested size, she was in the same annoyed state. Having a bad day? Not feeling well? I thought. Too bad because I really liked the shoes but due to the lack of customer service, I decided I didn't need to purchase the shoes there. These I learned from my days in retail: 1) Greet the customer with a smile and pleasing eye contact.2) Offers assistance with a smile and good intentions.3) Follow up with asking friendly questions.4) Thank the customer for stopping in.
-
June 2023 by Peggy C.
I'm off to a good Spring start this year buying sandals at foot work Footware,etc. on Lincoln Avenue. They sent me a catalog in the mail and I went in with it. The style I thought I would like to try on was available. The sales people were very helpful and careful about finding what I wanted. I even was given a new reusable bag for checking in from Yelp. I'm glad I went in there to get these sandals. I first came to this store a year agoas it was recommended to me by my podiatrist
-
June 2023 by Carol W.
Great customer service -- they call all over to try to find the size or style they don't have there. Store is small but the selection touches all of the needs of someone who needs supportive, quality shoes. The store's shoes are cool, not 'old lady' shoes. Many choices. Btw, They also have a load of really fun socks. A great place to go for those affordable gifts.
-
May 2023 by Kathleen C.
I have a lot of foot issues and Footwear Etc. is always there to help. They have great customer service and are patient, professional and sensitive, making sure that the customer is pleased and satisfied. I bought a pair of sandals today and Melissa Galindo was especially helpful. She found the right pair for me in record time. Thanks so much!
-
April 2023 by Alexander Scherry
Robert showed me excellent service. I am healing my right foot for it has been broken. The doctor recommended Hokas. Robert outfitted me with a pair of Hoka shoes and Oofo sandals. Very happy with the above and beyond service that was provided. Thank you ?????
-
April 2023 by Randi F.
I've purchased a number of pairs of shoes here over the years and always had a fantastic experience. Recently I needed new orthotics and my podiatrist suggested trying insoles instead. They were better than any orthotic! Don't pay too much attention to the few bad reviews here. Every business is going to have some bad experiences. Instead, focus on all the positive things about this great business!
-
April 2023 by Bea Y.
Left work early to get there by 4:30 pm. My podiatrist wanted me to try Hoka. The only assistance I got was these are the Bondi. These are the Arahi. No further assistance. Why would I spend$200 here?
-
April 2023 by Akshaya Raju
Friendly & patient staff who helps in picking the right choices!
-
February 2023 by Mohiuddin Abdul Qader
The saleswoman who helped us was going through different shoes for three of us and there were lots of shoes on the floor. We ended up buying a shoe and when we were leaving, another saleswoman (tall & large, white) started throwing rude comments towards us out of nowhere because there was shoes lying around and she needed to cleanup. Never going back again to this store.
-
February 2023 by Mohiuddin S.
The saleswoman who helped us was going through different shoes for three of us and there were lots of shoes on the floor. We ended up buying a shoe and when we were leaving, another saleswoman (tall & large, white) started throwing rude comments towards us and my 16 months old kid out of nowhere because there was shoes lying around and she needed to cleanup. Never going back again to this store.
-
January 2023 by Anna M.
I really needed assistance in selecting inserts for my shoes as my arches had fallen. Robert B-444 @ the store was incredibly kind, professional and patient with me. He had me step onto the machine which measured where most of my stress on my feet were located. It was an eye opener for me. I went in to buy one pair and walked out with purchasing two sets! Ty, Robert!