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February 2024 by Nishant Agrawal
I bought LVP from this store and found everyone to be great to work with. Smooth and pleasant communication and very customer friendly. They let me take samples back home and allow me to keep it for as long as I needed. I worked with Cole, he’s great.
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February 2024 by Kanchan J.
After looking around at many available options for engineered wood for flooring, we finally selected Floor Depot at 1754 Junction Ave San Jose as our store as they had a vast choice of quality material. And we are glad we did! It was a wonderful experience working with their Sales Rep Cole while selecting wood, staircase nose, and T-molding. He provided a consistently reliable, patient, professional, and valuable service. Once he even shared a picture of the measurements of staircase nose for our clarity. He answered all our product related queries promptly: during installation work in progress. We are very happy about the quality of our beautiful flooring! We will definitely buy from them for our next project.
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February 2024 by Satish Kumar
Great customer experience. Cole is great and rest of staff is knowledgeable
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January 2024 by Buse Gündoğdu
Mike was super helpful!
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January 2024 by Doreen Martinez
Great customer service. Cole helped me get the perfect flooring I had been looking for.
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January 2024 by ronald noack
Very good installation quality
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November 2023 by Yesi B.
So thankful we found Floor Depot! Cole, George, Manuel and assistant are an amazing team to work with! Very knowledgeable, courteous and attentive to details. They delivered excellent customer service and professional quality installation of our new floor investment. They have the best prices and best selection too! I love how welcomed we felt during our visits to their shop. Cole helped us with our floor selection and purchase. We absolutely love our special order of Lauzon collection flooring. So beautiful! Clean healthy air with its pure genius purifying finish. Cole was very prompt in responding via text, email and phone. He also made the order and payment process super convenient. Thank you for keeping us pumped and motivated! George, Manuel and his assistant are all very knowledgeable and delivered excellent detailed quality work with tile/carpet removal, subfloor leveling, Lauzon floor installation, baseboard painting and installation. George took measurements for labor quote and gave us his expert advice on options for the best quality installation. Manuel and assistant did an amazing job! I recommend this team 100%! We will definitely do business with them again. Happy customers!
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November 2023 by Sai Ganesh G.
I had an outstanding experience with The Floor Depot in Milpitas. Cole, the sales rep, provided exceptional guidance in material selection and went above and beyond to assist us. The installation by George and Manuel was flawless, showcasing their expertise. The entire process was remarkably simple, easy, and efficient. I'm highly impressed with their work.
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November 2023 by Albert Gondi
Got the flooring done recently.. FloorDepot did an excellent job.. highly recommend them
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October 2023 by Ronald N.
We went to the Floor Depot and found that their prices were somewhat better than the major big floor dealers. But that alone was not the reason that we hired them to do the flooring on the first floor of our 2 story house. The major reason that we went with them is that when George, the owner, came to our house to estimate our job, he had a fantastic knowledge of floor installation -- especially how to do stairs. He understood our concerns. I found out later that George actually worked with his tools doing floor installations in his earlier years. We were not disappointed. The quality of the finished product was wonderful, despite the age and un-levelness of the floors in our 65 year old house. George's team leveled the floors, installed the vinyl plank and then did the fine detail work on the open u-shaped stairway. Anyone can sell you some flooring material and sub-contract out some installation. But not everyone will make the extra effort, with a small in-house, very experienced, install team to product a quality finished product. I would highly recommend Floor Depot and Remodel Master.
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October 2023 by Alfie N.
When my husband and I purchased our home, we knew we needed to get our kitchen floors fixed (we had shifting tiles with broken and missing grout lines). We dragged our feet because we didn't know where to start. Fast forward several years later (when we were a little less house-poor, lol), I stumbled across Floor Depot by chance. I worked with Cole and he took the time to explain the differences between SPC and WPC flooring, and patiently answered about 100 more questions. I wasn't ready to take the plunge just yet but knew I would absolutely come back based on first impressions. Once I was ready to gift my family new kitchen floors, we got the ball rolling with picking out samples and scheduling for George to come out to inspect my floors and get measurements. My kitchen was approximately 200sqft and although considered a small project, Cole and George were willing to squeeze me in their busy schedule to get their crew out to complete the project. Several things I observed and really appreciated: 1. George removed his shoes upon entering my home - without being asked! (he is the FIRST one to ever do that! Thank you!!) 2. On Demo day, the construction team arrived on time and spent time draping my cabinets and kitchen entry way with plastic to keep dust out. 3. George came by several times throughout the construction phase as well as once the floors were completed to meticulously inspect the work. 4. You can tell that George, Cole (and the rest of the Floor Depot team) really stand by their work and deliver quality work and materials. They aren't sleazy people. 5. Cole was great at communicating updates and plan of action 6. Had I have known how simple and easy the process was to fix my floors, I wish I had done this years ago! I would absolutely recommend this Business to anyone considering getting their floors done. Hopefully someday when I'm ready to upgrade the rest of my existing floors, I would absolutely come back in a heartbeat. The only downside is that now with my upgraded kitchen floors, it puts the rest of my home's floor to shame.
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October 2023 by Albert G.
We got our Luxury vinyl flooring done recently.. FloorDepot did an excellent job.. highly recommend them
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October 2023 by Toni S.
Just a few random takeaway notes after reading 165 5-Star reviews here on Yelp for Floor Depot and being a repeat customer: 1. Nothing to fear--they have Yelp Guarantee, Guaranteed Satisfaction from owner, are licensed and insured. 2. Owner has years of experience in flooring and business. He is absolutely committed to his craft and to his customers' satisfaction. 3. Everyone there is the same way, even the installers. They thoroughly cleaned and prepared the floor before installation--pulled nails, filled holes, carefully removed trim, and leveled all the concrete subfloor with mortar. 4. You will end up with a beautiful floor at a reasonable cost and be very happy about the experience. Your rooms will seem larger, cleaner, brighter, more inviting and comfortable.
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October 2023 by Don Ventura
Great place for amazing tile selection
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September 2023 by Whitney Sande
I felt really taken care of by Cole Newman. He really understood what I needed and helped me find what type of flooring and underlayment would be best for me (my situation was trickier than most with poor insulation and sound problems). He was able so solve my problem and made my specific needs and clear vision come to life. The installation was done quickly and with great detail, I couldn’t be happier. I would highly recommend working with Cole at Flooring Depot.
