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August 2025 by Hua W
For years, I have used this location for my shipping, and the staff I met have always been professional and nice. However, today, a lady who I had never met before, tried to charge me $30+ and asked me to use signature service. After I said no, she lowered the cost to $20+ and eventually $13. During the whole time, she didn't ask me about my request on the expected delivery date. I felt like that I was in a flea market, haggling over the price. I went to USPS for the shipping instead.
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December 2024 by Gilbert Ho
Excellent service at the front desk and package delivered to out of state overnight during bad winter weather! š
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November 2024 by Shefali Lakhani
Went today for photocopies and the lady there was really sweet to help me nice service
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November 2024 by Sudhir Jhalani
Poor customer service and Courteousness. Painful process to print a label. Rip-off place.
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October 2024 by T H
Fastest drop-off within 3 mins when I brought a printed label. Well staffed, very clean and convenient location!
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August 2024 by Š¢Š°ŃŠ°Š½ŠµŠ½ŠŗŠ¾ ŠŠ»ŠµŠŗŃей
How can I come to you if the employees can't help, the email doesn't work, find better employees to serve clients
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August 2024 by Wei Shen
I felt like the staff is forcing you to buy their package by saying that my recycled shipping box is not a popper box and that it has to be reported as damaged. I have no such issues with other carriers or locations. So avoid this place.
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April 2024 by Addie Hu
nice and quick service
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December 2023 by Ashwin Kelkar
Went to print a couple documents out. Apparently they have changed their whole printing system up because you canāt access the Google suite anymore and instead have to print documents using an access code. Obviously this is more time consuming than simply using the Internet, therefore it charges the customer more leading to profits for FedEx ?
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December 2023 by Xiuming Zhang
I recycled a box for shipping a new thing. That recycled box had a hazard label on it. I told them this label was from the old box, and the label didnāt apply to whatās inside. Without caring whatās actually in the box, they were like āwe saw that label, so we canāt ship it. You can remove the label and ship it in another FedEx store that doesnāt see this label.ā What??? How is it any different if I already removed the label and take it to another FedEx store? SMH. They are making your life hard without any real benefit/justification; ruined a beautiful holiday Saturday.
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December 2023 by Lauren Y.
$19.10 to pack a package for me?!I had the label purchased and printed but didnāt have the right box for the item I was shipping. Box was $2.75, bubble wrap $3.99. Older lady (I think manager) helps me and I show her my prepaid label, she says oh, we can pack it for you, you donāt need to buy all these items. Iām surprised and thankful because Iāve already paid a lot to overnight ship my item.Then she rings me up for $19.10 for packaging it and says āitās the same price as purchasing the itemsā (which itās definitely not, wouldāve been closer to $7). I forgot to bring my tape with me, otherwise I wouldāve done it myself. Communication felt dishonest. If I wasnāt in a rush Iād go elsewhere.
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December 2023 by Michael Kahn
I needed a large print of a picture. The pic needed to be cropped and scaled to fit a canvas. Jenifer took time and seemed to enjoy the task. I got a great print and was surprised by the low price.
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November 2023 by Lauren Yang
$19.10 to pack a package for me?!
I had the label purchased and printed but didnāt have the right box for the item I was shipping. Box was $2.75, bubble wrap $3.99. Older lady (I think manager) helps me and I show her my prepaid label, she says oh, we can pack it for you, you donāt need to buy all these items. Iām surprised and thankful because Iāve already paid a lot to overnight ship my item.
Then she rings me up for $19.10 for packaging it and says āitās the same price as purchasing the itemsā (which itās definitely not, wouldāve been closer to $7). I forgot to bring my tape with me, otherwise I wouldāve done it myself. Communication felt dishonest. If I wasnāt in a rush Iād go elsewhere.
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October 2023 by Jacob Adamo
The manager Rima is really rude and is hard to understand due to language barrier sheās very unprofessional and Iāve seen her being really disrespectful to the drivers and her staff.
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October 2023 by Vivien Long
One of the store employees said discrimination words to me because I am Asian? Because I didnāt purchase her FedEx box? I have prepaid label and already packed everything, she asked me to drive to 95131 which is about 20 miles away to drop? Seriously?