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February 2024 by samantha davidson
Synthia was absolutely amazing! She really nailed what style I was looking for, stuck to my budget, answered all my questions, and has the best energy. I said YES to the dress and I’m so pleased. Highly recommended!
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January 2024 by Anna Silva
The was the first place I went to look at wedding dresses and Sheryl was so helpful. At our appointment, she listened to what I wanted and brought me great options to consider. She really helped me narrow down what I liked and was so patient the whole time! We had an amazing experience and I ended up with the dress of my dreams (even if it took several tries to get there, away from what I thought I wanted). I had to take my dress elsewhere to be tailored but the experience with elegant lace was great. I custom ordered and it took about 6 months to come in which is what they said (and left plenty of time before my big day).
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January 2024 by Lela Hautau
I am off to a very happy new year thanks to this bridal shop! I’m from the Monterey area and wanted to go to a bigger city to look for wedding dresses. I quite literally did a random Google search, saw that Elegant Lace Bridal had good reviews and booked an appointment just to look around. The process was very easy to book an appointment on their website.At the end of my first and only appointment there, I got my dream wedding dress off the rack from Elegant Lace Bridal and they had so many beautiful options. Cassie was my stylist and she listened to what I was wanting while also helping me be open, and she helped me find the PERFECT dress for my big day in February 2024.Their staff is kind, professional, and so knowledgeable about their dresses. Out of all the places I’ve been to, they have the most variety, inventory, and options as well. Would HIGHLY recommend them to find your dream wedding dress and they help you identify gowns within your budget which helped make the process so easy.I’m so in love with both my wedding dress and veil I purchased, I can hardly wait to put it on again! Thanks so much Elegant Lace Bridal!(I included a picture of my 2nd favorite dress I tried on. Will share pictures of my actual wedding dress after the wedding in February.)
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November 2023 by Fariba Beheshti
Had a very positive experience with this shop under the new ownership. Also, Synthia, one of the consultants, was most helpful in resolving a last minute issue just days before the wedding :)
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October 2023 by Olivia De Voy
Synthia helped me and was so amazing! She was super kind and asked me so many questions to really get an understanding of what I wanted and picked so many options for me to try. Definitely will go back again to work her again — she’s awesome!!
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September 2023 by Carissa Murillo
I purchased my quince dress here back in the day and most recently my wedding dress. They have been around for a long time for good reason - they are professional and the best at what they do. Thank you for making my wedding dress dreams come true.
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August 2023 by Nonik M.
I went to 7 bridal boutiques in Bay Area, only to find my dress at the closest one from my house . I tried 37 dresses in total, because I am super picky about material and visual. Elegant Lace has the best customer service from 7 boutiques I went, which is a huge plus. I'd suggest this boutique to any future bride.
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August 2023 by Daina Medveder
Do not trust their sizing recommendations!!!As happy as I was for finding the dress I wanted at their store, I was disappointed, upset and angry when I picked up the dress. The person who helped me find the dress strongly recommended me to purchase a size 8 (even though I am a 2) and told me I would need a seamstress even if I bought the size 2. The size 8 was gigantic and had HUGE cups that were way beyond my bust size (I wear C cups and there was a half inch gap on the cups of the dress) this, btw, cannot be adjusted. The seamstress was able to fit it to my waist but the whole dress looked different from what it was supposed to look like.I was extremely upset. I said yes to a dress that looked prettier at the store with clamps keeping it together than on the day of my wedding. All because of terrible pushy advice from someone who was supposed to be there to help you make the best decision.
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August 2023 by Patricia G.
Thank you Elise (my "Fairy Gown Mother") for helping me find my dream wedding dress in 2019!!I finally got to wear it for our wedding at Nestldown after so many years.Everyone loved my dress and it fit the venue so perfectly!!
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August 2023 by Meg B.
Maria was so helpful and made my first experience shopping for a wedding dress so great. I showed her a few photos of the style I was looking for and told her my budget. She pulled 6 dresses for me to try on and knew exactly what I was looking for. I ended up buying the first dress she had me try on. I'm so glad Maria was there to make the experience the best it could be.
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August 2023 by Misha G.
Really wish I remember who helped me, but I can't for the life of me. Bummer! Anywho, I had a great experience quite a few months ago looking for and FINDING my wedding dress. First, the staff member who was helping me definitely listened to my wants and desires for my wedding dress. I'm very non traditional and wanted a non traditional dress. You know, not white, not ivory, not big and over the top, etc. After searching and searching and trying on, she brought me a specific dress. Stated she would love to see me in it and asked if I would be willing to try it on, so i wa alike why not!i mean, what did i have to lose?. OMG.. I'm SOOOOOOO happy I did! IT WAS THE ONE! Color was PERFECT!Overall, super welcoming, very helping and accommodating to myself and guests, which one was in a wheelchair. Definitely happy with my experience!
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July 2023 by Venus L.
I would say don't let the negative reviews sway you from not coming to Elegant Lace Bridals. I did read the reviews prior and had my concerns, but kept an open mind since Elegant Lace Bridals was recommended by a few wedding venues that I visited. I arrived on a Sunday afternoon and was captivated by how well stocked they were. I made a reservation a couple months ago FYI. I think they take walk ins on weekdays, but weekends require a reservation and it was very easy to do online. I did some wedding dress research prior and knew I wanted to check out one brand for sure - All Who Wander - which they carried. My bridal consultant was Sheryl and she was FANTASTIC. I cannot say how much she put me at ease for my first time. She was knowledgeable, friendly, open to criticism (from my group), and just great energy to be around. While I didn't walk away with a purchase just yet, Sheryl gave me a lot to think through and I have narrowed down my type of dress. Overall, I'd recommend Elegant Lace Bridals. I wasn't rushed through the process and felt like I was listened to throughout.
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June 2023 by Leilani M.
If I can give them 0 stars, I would!! DO NOT PURCHASE FROM THEM UNLESS YOU WANT THE OWNER TO TELL YOU THAT YOU'RE WRONG! She didn't care that I was going to write her a review "because it their word versus mine and in the end I win"! Those were the words coming from the owner mickie. Long story short, a week before my wedding, I open up my dress from its ORIGINAL BAG hanging in an empty spare closet & my dress is YELLOW! Took it to the cleaners and he stated that it OXIDIZED!! I've had my dress since Oct and I picked up my dress from a referred alterations from elegant lace. There was nothing on it after my alterations and I have pictures to prove that this is false merchandise! The owner did nothing to accommodate this for me and stated that I should "pray" that it's not yellow on my wedding day after the cleaners! Also, she had the NERVE to tell me that I must have spilt something on it! Are you kidding me??? Save yourself the time and headache and look elsewhere!
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June 2023 by Jenny B.
I came here for two wedding dress appointments with Synthia in 2022 and ended up finding an amazing dress at a great price! She listened to what I was looking for and found me some great options in my price range. She ended up finding me a basically perfect-condition sample dress that was discounted and only a few sizes too big for me ($2,000 dress discounted to $1,200). She was knowledgeable about how much alterations may cost to get it to fit me, and she was spot on! I ended up taking my dress home the same day I bought it, and ordered some extra lace to create drop sleeves with. The only negatives: -the fitting/seating areas are a little weird. At my first appointment (Saturday AM) the fitting area we were in was right next to another, and people from the party next to us had to walk through our area to get to their try-on area. So we were interrupted by people walking through our area. During my second appointment, there were fewer people and we had a much quieter and more relaxing experience. -they did not have the best communication when my lace order was ready. It ended up being delayed by a few weeks, which was fine, but I had to be the one to reach out to them to find that out. I wish they would have called to tell me. At the end of the day though, I got an amazing dress for a great price and Synthia was so kind and helpful.
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June 2023 by Germana M.
My friend and I went shopping for her bridal dress and ended up here at Elegance Lace. We walked in and Susana was able to help us. She chose several dresses for my friend to try on and they were all beautiful. FINALLY she said yes to the dress. We're we're gonna go to Great Mall to dress shop but something told me we should come here first. We were helped right away, Susana was amazing and the weird thing is, my friends mom is Susana RIP and we felt she was there guiding my friend and help her pick the perfect dress. My friend looked beautiful and she will look even more beautiful on her special day!!! Highly recommend this bridal shop. Thank you Susana for your help, you're the best.