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December 2024 by Janie N
Store is very organized and staff is helpful. Serena helped me from the very beginning with my equipment purchase. She's very kind, was patient with all the questions I had, and is very helpful.
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January 2024 by Sean C.
Awesome customer service! This place is a hidden gem and is open to the public and commercial business. You can buy everything from commercial cleaning products, stoves, GIANT rice cookers, to pots and pans of all sizes and things that would be practical for the typical homeowner at a fraction of the cost due to being able to cut out a middle man like target or Walmart. The products here are also built to last because they are intended for heavy restaurant use mainly. I should mention that not all products here are practical for everyday household use but for items like baking sheets/ cooking racks, pots, pans, ladles/ whisks, cutlery such chef knife's, bread knife's, carving knife's, or regular fork/knife/spoons for plating with dinner this place is a must. Also can't state enough how awesome the customer service is here. Definitely don't miss out on this hidden gem if you're looking to stock a kitchen in your new house or start a new business. Also it is a warehouse style store so don't expect to walk into a target or anything, it's a big place with big isles which can be intimidating if you're not use to it. Just walk in and poke around I'm sure you'll find something
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December 2023 by Donna Wall
Fantastic experience
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December 2023 by Doug C.
This is the best restaurant supply store in the bay area for home cooks for both selection and price. 1) the home style cuisinart food processors have small motors. They aren't designed for making baby food, almond butter from almonds or grinding frozen meat into paste for making cha lua or hotdogs. Can smell the burning electric motor smell from home appliances. This smell is toxic and emits cancer causing chemicals. The commercial appliances here don't have that problem. Costs more but you have equipment which fits the task. 2) The home pizza ovens which are popular require peels to get the pizze in and out of the 800 degree oven. They sell both metal and wood versions. The pizza stones for home ovens are much cheaper here than Amazon because it costs more to ship heavy items and AMZN adjusts the price to reflect that even though shipping is "free". Prices better than online and you can see the quality of the product. They have both 16 and 12 inch sizes for peels, etc.. The newer lower cost electric/gas home pizza ovens are 12. They have bread baking pans and detroit pizza pans in stock! No need to go online to get them. The long handles for pizza peels make them unattractive for shipping. If they are shipped then price is 2x of what you see here. 3) Cutting boards, they have the fancy John Boos wood cutting board considered by many to be the best made to cheaper and lighter bamboo boards and poly ones. All come in larger sizes. Not the smaller sizes sold in costco. Much better variety here. Same comment as above for pizza stones. Cheaper than online because heavy items are expensive to ship. Will never get a sub $50 price for a large cutting board online but you can here. 4) Kitchen utensils, heat proof spatulas, long handled stainless steel soup spoons, slotted spoons; stainless steel serving tongs, thermometers, everthing 1/3 - 1/4 the cost of williams sonoma with more useful design like longer handles for deep stock pots. WS doesn't sell long handled spoons. spatulas, because most home cooks have cheaper small pots and skillets. 5) steamers, they have larger sized bamboo and stainless steel steamers for making dimsum. The Asian markets have a limited selection of steamers and WS or costco will never sell steamers. Designed for Asian cuisine. Steaming much healthier then other forms of cooking. 6) Glassware, they have the larger Picardie, 16oz+ in stock! They don't break. Most RS stores only sell cheaper imitations but they are the same price and the Picardie glasses here and lousy quality. 7) Plastic serverware; they sell larger dimension plastic serving platters; good for parties or home use. The larger ones made of porcelain are too heavy and difficult to store. They only go up to a certain size because of cost. Recently most serverware is more than 100-300 each because of inflation. They see reduced sales because of the increased prices and most places are transitioning to not carrying these higher cost items.
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August 2023 by A Hewmun
Awesome place to buy Restaurant equipment! Large section of in stock refrigerators. Serena was very helpful, and the delivery was a breeze. Great store.
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July 2023 by sadhna sethia
Extremely unprofessional people. All they care about is Money and not about their customers. They fail to meet their timelines ALWAYS!!!!!!! Once they get the money they are not bothered to send the products on time.NEVER GOING TO BUY FFROM THEM EVER AGAIN.
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April 2023 by Rob C.
Great place to shop for restaurant grade equipment for your home!! Friendly staff, made phone order and drove to pick up. Easy, no hassle.
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April 2023 by Brian O.
Great selection of restaurant supplies. Knowledgeable staff. Products I have purchased are reasonably priced and have lasted over time
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February 2023 by john karraker
This place is awesome. Huge selection and really great prices. Also they have the best customer service- and the drivers actually deliver in the delivery window t hey give you.
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December 2022 by Ris Hines
Very clean and orderly.
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December 2022 by lucas tolentino
Bad customer service and very little variety as a tool for the cook
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December 2022 by Amy M.
Just an update. These oriole are ridiculously good at customer service. Many people greet you - like everyone. And everyone asks if you need help. And they know where everything is and whether they have something or not. Amy even remember how many pieces of a particular product I bought a month ago! Can't say enough good things about this place, the merchandise, and the people.
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November 2022 by Mehj Clean
This place always drives me crazy every time I go to buy my kitchen stuffs. Because I always want to buy this, and that as if I have a restaurant ?
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October 2022 by michele vitarelli
Great place to pick up kitchen supplies.
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October 2022 by Delmy D.
This place is way to expensive! Bad customer service Won't go back definitely bad experience buying my kitchen equipment Here.
