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August 2023 by Micheal Tekle
Great customer service and honest
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December 2022 by Pamela Kay Smith
They have cabinets
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July 2022 by Lisa Clemons
Expense. Service not friendly and not much selection of bathroom vanities.
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April 2022 by Lyn Nguyen
Excellent price for cabinets and counter tops.
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March 2022 by Magali Maddy (MmMm)
The sales person who helped design my kitchen did a great job. BUT BE AWARE!! The store has terrible return exchange policy even if the mistake was on there side! When I brought the granite home I noticed that ONE piece of granite counter tops was a different color. They were very similar. I called the store. They would not exchange the piece because it was already cut. I informed the person whom I was speaking to that it was their employees fault because they should have noticed the slight difference when they loaded and picked out the pieces to load on to my truck.I was told the best they could do is 20% off on the next piece of granite I purchased. As a professional business they could have done better especially if they want to continue have new customer's return. AND AGAIN THE MISTAKE WAS ON THEIR END THEIR EMPLOYEE'S PICKED IT OUT TO LOAD IT!I am definitely not going to refer DECO to any of my contractor friends.
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August 2021 by Jam G.
We remodeled a kitchen for a client. Just a few months after installation the client noticed issues with 3 doors, 2 of them had variations in the stain, 1 the clear coating starting to bubble. In my experience of remodeling and building as a licensed General Contractor I have dealt with different manufacturers and suppliers, I know this is not normal and if it happens the suppliers have corrected this issue. Well not with Deco, they will not replace or even let me purchase the doors, they only care about profiting demanding that I purchase the entire cabinet and not satisfy the costumer. Manager has 0 costumer service skills. After I decided to take my business to them during a pandemic when hardly anyone was profiting this is how they treat a returning client of many years. I will no longer purchase anything else from Deco. They shield behind horrible and unfair to the costumer store policy, one that no one notices until an issue arise. Also BBB will be contacting them.
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April 2021 by julio Jimenez
Maggie is a very nice professional person
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March 2021 by Haze Contreras
Maggie who helped us is wonderful, she is patient and really listens to how you want your cabinets, and the 3D imaging is great, you can see your kitchen exactly how it will be, would highly recommend this place and the prices are great.
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March 2021 by Laura Rotter
I bought all of my cabinets and granite there for my kitchen and 2 bathrooms. I spent a lot of money there. So far three of the drawers broke, and drawer fronts fell off. There is a big crack in the granite in my kitchen. I went to get replacement parts so I could fix my drawers. They sold me the wrong part, brought it back and they would not refund my money! Now I am out $65.00. That is not a good way to conduct business. I would NOT recommend Deco,. I will NEVER do business with them again!!!
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March 2021 by Patrick Desjardins
Very bad experience.At first, when you arrive, they are all happy and they mostly everything is possible. Then, the fun starts.We asked for an island of 3x6. But they wrote on the slip a full slate of granite. The person in place never told us that we had to cut it. But he wrote it on the invoice so once paid we were stuck by that detail. Thus, for people like us or just believe what we say to someone would be written properly in the working slip, be aware that it won't be the case.Second, the island come with a "skin" that is the thin piece of finish around the island. It was so short that we couldn't complete the work completely. When I came to their office, they couldn't find a solution. Very rude, no solution mindset. Something happened with both our bathroom vanity.Lastly, The quality is poor. Some drawers barely close, some others are not smooth to close. The bathroom vanity has drawer that get stuck in the pipe, etc.My advice is to skip that shop. They have no customer service, they do not care once you paid, and they will say "Yes, Yes, Yes" and write something else and let you down. I spent about 2 000$ and regret it.
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July 2020 by Martha Marquez
(Translated by Google) Beautiful integral kitchens and more. ??(Original)Bonitas cosinas integrales y más . ??
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July 2020 by Bea G.
CUSTOMERS BEWARE, especially if you are older and may appear easy to take advantage of. My experience with Deco is the WORST experience I've had with any business! They were helpful only until I paid them.My order did not contain all the parts, colors, or products that I ordered. Deco requires full payment before the customer can proceeding to the loading dock, where only fully packaged cabinets and parts are allowed to be viewed. The workers on the dock do not answer questions, and my request for someone who spoke English was refused.From the moment I delivered payment, all service ended. I have tried to discuss the problems through unanswered emails, multiple unreturned phone messages, and one brief call to a manager who hung up on me and never called back or answered my questions. Over the last month, I suggested a generous compromise solution in all these attempted contacts but have received no reply from Deco. It appears to me that this company does not stand by its product or orders. My order was wrong, and there has been zero attempt to make it right in spite of my multiple unanswered emails and phone messages.
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July 2020 by william E Vance Jr
Experienced friendly salespeople ordered kitchen cabinets good quality material used happy with my purchase ready in less than a week
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July 2020 by James Hunter
Excellent prices on kitchen cabinets and marble countertops. Staff is knowledgeable and helpful.
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July 2020 by Daniel Kionka
Very patient. I went back to ask questions so many times.