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December 2023 by Sarah Yin
Awesome place to conquer fear of water. Staff are super friendly and knowledgeable
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April 2023 by Sarii V.
My son went there 4monthsHe is 6yoAnd the (I don't know her name (she is indian girl)Teacher spent time with him totally 5-6minutes which one is could be 30minutesI never seen she try to teach him new thingsAlways it was same thinngs.and she always was looking at the clock when time is done .and she was finishing always her session 2-3minutes early .very disappointed.Teacher is not a professional.i asked to them is it ok we can change his teacher ?they said other teachers are busy and their level is different That is why I stopped his swimm lessonsI don't recommend there to anyone
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April 2023 by Howard S.
As a former life guard and toddler swim instructor, I can say with full confidence that toddlers will REGRESS survival skills at DACA, thus the 1-star review. My 4yo son was fully water safe before DACA, and will now FREAK OUT if not wearing goggles - all because of 3 months of DACA. Daca targets young children, and thus they HEAVILY chlorinate the pool, and so goggles are pretty much required.Full Details:I tried to keep my son from using googles for the first few weeks of classes because a) I firmly believe that to be water safe, young children must learn to swim/fall into a pool without goggles or floats so they can get themselves out safely without these swim tools and b) I saw that much of the class time was spent mucking with goggles, re-sizing them, draining them, etc. However, I couldn't help but notice that my son kept rubbing his eyes due to discomfort from the chemicals. I finally relented and let him use goggles. He was happier in class, but now he basically panics when in any deep water without goggles. I only did DACA this winter because my son just got through ISR training last summer and our neighborhood pools are too cold for practice after October. I fully regret this decision. The staff at DACA is fine. My kid's instructor was different subs more than half the time, but the quality of instruction is fine. However, in the end, I could really care less about my kid being able to flip onto his back for a few strokes if he's dead 3min after falling into a pool because he doesn't wear goggles 24/7/365.
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March 2023 by H C.
We have a good experience with DACA. Good communication with the staff on the phone and competent and caring swim instructors. Thank you to Jenny and Jadon who are patiently reaching out to my timid child to find out what will work with a reluctant swimmer. The indoor pool is heated and comfortable to swim in despite weather conditions outdoors.We also have a good experience with pre-comp classes held outdoors in nearby facilities for my older kid.
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January 2023 by Partha S.
I've had my kids here for 5 plus years. As others have said, they are doing well cos there are no real alternatives and they take advantage of it. Pros 1) coaches can be good but just a handful 2) location is solid 3) indoor so protected from the elements Cons1) coaches keep rotating2) front office is super difficult 3) no make up policy / no flexibility even though they keep subbing teachers left right and center 4) bathrooms are a bit nasty We have no real choice so we stick to this
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December 2022 by Judy Li
My daughter has been learning to swim for almost 3 years at DACA Swim School(Cupertino).The indoor pool is great for escaping California’s strong sunshine in summer. Also, the pool water is a little bit warm in winter, which makes kids feel more comfortable when they have to swim during cold days. Besides, the staff and instructors are friendly. Some of the coaches are really patient and professional, like Edward, Sonia, Amanda and so on. However, sometimes the new coaches will be assigned to students. It takes time for both new coaches and students to get used to each other. In general, this is a great place to learn to swim, especially for people who live nearby.
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December 2022 by Vishwa Sri Hari
Don’t enroll your kid here if you are looking for a steady instructor. Here instructors change every week, and kids need to again adapt to the new instructor. All the experienced instructors become supervisors or something, so they don’t get into water.
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December 2022 by Pepper Li
My son tried two swim schools before DACA and we finally found a great place for him to learn. His swim teach, Sean, is super nice and patient for kids. Highly recommend.
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December 2022 by avner schwarz
Paid the $50 registration fee but can't get my child enrolled in an actual class. These guys allow registration for far more kids than they can actually offer classes to. Their on-line "registration" process is a giant mess. Need to call the office for every little thing and the folks in the office are confused about the process too.In short, avoid this place. It is a waste of time and money.
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December 2022 by geiwofafa G
Both my two daughters Youjia and Elizabeth are by teaching Coach Edward, he's very patient for them, so they like him so much and his class is fun, we've been there for many years during the covid and the little sister Elizabeth is still there now.
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November 2022 by Cam U.
Highly do NOT recommend. Poor front desk service, see below. Only 1 good instructor really, which we were able to experience after my daughters' regular instructor was out. My daughters' regular instructor always had a bad attitude and did not show patience with one of my daughter's fear of putting her face in the water after water went up her nose. Classes of 3 students, luckily was able to hv 2 of my daughters in one class for a few sessions but once another student joined in - its basically 10min you are paying for. The other student, although older than my kiddos, was very scared and took away time from my daughters' rotation. Instructor didnt manage well.DACA switched acct server and messed up my payments last year. Kept getting notice I was passed due in charge and threats of late fee but it was mistake on their end because of account transfer. I had to call numerous times always having difficulty getting in touch with the correct person. Just recently tried calling them to assist in re-enrolling my daughters and now, after 6 months, telling me I have a lingering overdue acct for $180?!! (Due to their server switch errors!) Also, telling me there is a 200+ waitlist even though website had numerous open slots showing. They ask me which time I prefer but not accepting my preferred time request. Only to then say you can only waitlist 2 slots a day OR 1 slot in different days. Doesn't make sense. Seems like "rules" are being made up on the fly. Not a transparent place at all. I ask to speak with manager and they say "theres no one here but me", but then with the development of more and more confusing information says "let me find the manager". What kind of basic customer service is this?!?Very weird and confusing process with multiple avenues of difficulty obtaining even a decent amount of respect as a customer. Didnt even mention the high cost of classes. I tried to give this place a second try but just a simple call for assistance easily reminded me that this place should not be pursued.
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November 2022 by Priya S.
This is the trashiest of all pool I have seen. Their bustiness is working just because of the location. They have absolutely no make up class policy unlike their competitors. It's old and ugly place with cloudy water. Other schools have sparkling water and better facility. I was surprised how their business works. It has to be the location. I'd rather drive a bit more to get my kids a better experience
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September 2022 by Avner S.
Avoid!! They have many more kids registered than time slots available. As a result, you just pay the $50 registration fee but forget about enrolling your child to an actual class. Moreover, their on-line system and website are the worst ever. Probably implemented some 30 years ago when the web just started. You need to call the office for every little thing. They too are not quite sure how it works and depending on who answers the phone, you get different responses. Their website may give you the illusion that you have enrolled your child but you don't really know and can't find the answer on-line. Need to call... And then, since many families are frustrated with the impossible "registration" process, the folks in the office are under pressure and have little patience to support their customers.In short - stay away. This place is pathetic.
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June 2022 by Jing L.
My daughter has been learning to swim for almost 3 years at DACA Swim School(Cupertino). The indoor pool is great for escaping California's strong sunshine in summer. Also, the pool water is a little bit warm in winter, which makes kids feel more comfortable when they have to swim during cold days. Besides, the staff and instructors are friendly. Some of the coaches are really patient and professional, like Edward, Sonia, Amanda and so on. However, sometimes the new coaches will be assigned to students. It takes time for both new coaches and students to get used to each other. In general, this is a great place to learn to swim, especially for people who live nearby.
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December 2021 by Ramkumar Narayanan
My son is attending here for more than 5 years and the main issue is the trainers are school boys and girls and Every other week there is a new one for him and there is no consistency in their methods. I want to be objective here in my feedback but I wish there is a set method of training at his level (orange). These practices would have a set back on kids progress and confidence and I informed the lady in-charge in a nice way and she was rude with me saying I can pull out if I want.and I'm considering that!
