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March 2024 by Daniel Do
I wanted to wait about a month or so before making a review. I stopped by about a month and a half ago to have my iPad Pro repaired. This is my honest review and experience. If you don't want to read all of this just skip to the last paragraph.My iPad Pro was not charging. I took it to a couple of franchised type shops in the area that either concluded that the problem was the charging port and or battery. Both other shops quoted around $400-$800 for the repair. Initially, I didn't not know what to make of the cost but it seemed that they both just threw out random prices, but that could be just what I thought. I also contacted their other locations that gave me inconsistent pricing for the same repairs. I won't mention the name of those shops here. I needed a third opinion so I went to Crystal International.After being recommended by two of my friends, I took my iPad to Crystal International. They conducted a quick test and similarly concluded that the charging port was damaged and needed to be replaced. I asked about the battery and they mentioned that it doesn't often go bad but they would check it once it was opened. I decided to move forward with the repair by Crystal because the cost was unbeatable and worth the chance and would save me from doing the work myself. I think it was a 24hr turnaround. I returned to pick it up and got it back with a new charging port. Battery was left alone because nothing was found wrong with it. A month and a half later, zero issues with changing or holding a charge or anything else. It has been working as it should since the repair.Summary:Excellent customer service. Extremely fair pricing! Excellent workmanship! They have a sheet with device models with costs of the types of repairs. So, if you are considering purchasing a repair kit off eBay or Amazon and working on your device yourself, DON'T! Just save yourself time and some money and just take it to Crystal International. They have the tools and experience to get it done right. Highly recommended!
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March 2024 by Tom Wong
Excellent service! Love people at crystal wireless. Very professional, helpful and friendly. Recommended to everyone
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March 2024 by Son Tran
Great customer service and professional technician repair
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February 2024 by Nhu Nguyen
Good service. I recommend it to everyone. They quickly address customer questions, and issues with enthusiasm and a friendly attitude.
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January 2024 by sonny cabading
Hey John! I was Over charged by this lady. Taking advantage of holiday season. $90.00 plus tax to replace the screen of old IPhone 11
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December 2023 by simranjit singh
very good service , cheap price for fix your phones, you can buy here phone case in very cheap price ,
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November 2023 by Mikey Williams
amazing job, brand new
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November 2023 by Mr PlainBeSm
Great Customer Service . Very beautiful shop . I highly recommend
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September 2023 by Regina Pittarelli-Wilson
Best prices, best service and great customer service. Totally trustworthy!I searched for a week because quotes from other repair shops were absurdly high. Highly recommend this place!
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August 2023 by Levent
Great service
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February 2023 by Shanny B.
After my husband screen got broken and the touch stopped working we were referred to this place because they were the only ones that had that screen. They guy who was there fixed replaced the screen and fixed touch pad in 1 hour and did a great job. Also there are a lot of cellphones equipment to all kind of cellphones.
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January 2023 by son dang
Very nice workers that is doing their amazing work. They are super friendly, carefully and helpfully.Will do business again with them and highly recommend people to come here.
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December 2022 by Randy F.
Great service very honest and reasonable very professional very fast turnaround very knowledgeable about iPhones
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November 2022 by Jonathan H
My iphone 13 pro max just died out of nowhere and didn’t have data backup. Apple was no help. Someone recommended me to Crystal wireless. He helped fixed the board and got it back working within a day!! So glad to get the phone working again and access to all my data. Thank you so much.
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October 2022 by Tran Sinh
I come here to fix all my phones. John and the staff at Crystal Wireless (Yes, iCan Fix) are very honest people. The price is very reasonable and good customer services. They are very skill and latent tech. Thank You all the staff at Crystal Wireless. For sure I will be back for more business and I will tell all my friends and family for your good work.
