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November 2023 by Sarah Cordova
They helped me find tires within my budget, order them, and set up an appointment for when my tires came into the shop. My appointment was 11 AM and they acknowledged it - finished my tire replacement (full set) before I even finished lunch around 1 PM. (It’s pretty busy/ well trafficked and they usually only have 1-2 people managing the tire center front desk, so sometimes you gotta wait in line a bit, but not more than half an hr, the line can move pretty fast.) Great group and great service
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October 2023 by Md Obaidul Hossen
Running with a punctured tire for some time nowNo appointments available within two weeks, for walk-in, you have to get in line before they open. Very inconvenient. I wish I never bought tires from them.
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September 2023 by Loc L.
My tire had a air out.I came to the store to ask about warranty.They said they will repair it.At 9:00 AM in the morning to drop off the car and wait until 8:00 PM at night to pick up the car ready but they do nothing.The tire still air out.I recommend don't come to buy a tire here because they will cost you all day to wait to repair.
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September 2023 by Naveed Asghar
Extremely bad service, very rude employees, wait time is very high while getting the tire replacement, right after my tire replacement the new routers started creating the noise and I had to spend $600 to fix it from outside costco. Customers priority is very low here in this location. Be careful.
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September 2023 by Jievy Lance J.
I came in at 8AM sharp, and fell in line to get a nail removed from my tire and patch it. For some reason they didn't get it done at all. I even offered to remove the tire myself, thinking it would be easier for them. Instead they told me I would have to fall back in line again, as I had missed my chance to get my car serviced due to the nature that they couldn't work on it. Wasted my day.
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August 2023 by Rey
Called to ask if they had a tire in stock as I needed to replace one that was punctured by a nail. Someone answered the phone and hung up immediately. Good luck to anyone else trying to get some information over the phone. This was on 8/16/2023.
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August 2023 by Jerome B
Prompt service for 9am new tire install, Completed earlier than promised and ready after 60 minutes.
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August 2023 by Mihir Gandhi
Service here is horrible. There are 5 people in line for battery and tyre and no one at front desk for half an hour. There is guy in back watching line and no one is coming to serve customers
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July 2023 by Gaurav K.
I had a flat tire and need replacement. It was a good experience. Though I have to wait longer but overall a good experience.
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June 2023 by Anju
I bought tires from Costco three years ago for $1000. They fixed a flat at no charge under warranty last year. Last week my right rear tire showed low pressure, left front tire had a bubble. Both tires were replaced with a prorated warranty. I paid $250 for 2 tires. I love Costco warranty! They are booked out for 2 weeks. If you walk in without an appointment, go early in the morning when they open.
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June 2023 by Velabeth
We took our car to get new tires and they tried to steal our dashcam (they weren't able to) but they left it broken cause they werent smart enough to take it out. They took out the memory card before attempting this so that they didnt get caught. I checked the footage and there was an hour gap when we had the car in there getting work done. I'm extremely disappointed with the workers there and upset they broke my property.
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May 2023 by Michael L.
If you can jump thru all their hoops, costco tire center is pretty good. Recently went to get a set of tires I ordered online installed. Dropped car off 30 min before appointment. According to my receipt, job started right on schedule and installed 4 tires in 37 minutes. Competitive pricing ($200 off a set of 4 for Easter weekend costco.com)Usually 5-10 days to deliver tires to warehouse Appointments fill up weeks in advance
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April 2023 by Nilesh D.
I always had positive experience with staff at Costco, with this tire center as exception. Here, staff is extremely rude, and they try hard to ensure you don't want to use their service
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April 2023 by Mary N
The service is amazing here. Came at 9:30 AM and they accepted my walk-in appointment to install my new tires because I bought them in advance online. They didn't get to squeeze me in until around 5:30 PM and finished by 7:30 PM.Vik went above and beyond to make sure I wouldn't have to pay for the installation of the tire sensors since they weren't in stock and offered me several alternative options based on my comfort level. It ended up not mattering because it turns out Francis already saved a set for me from when we talked on the phone the other day!Oh, and I really appreciated that before installing my tires, Vik confirmed that I no longer wanted run flats because he noticed the tires I bought were different. I confirmed that it was intentional and that I chose performance tires instead.I loved that they wrapped the tires I asked them to save for me in bags and had them already placed in my car upon arrival. From beginning to end, I was very pleased with the warm and friendly service I received today. Thank you!
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April 2023 by Adi Mallikarjuna Vanteddu
Good for getting new tires, fixing flat tires, batteries and more
