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June 2024
I have Citi Gold Accounts. Got promo for higher interest rate on savings. The wrong rate was applied. Told them to fix it. The process took 15 days (10 business days) to correct the error. You would think to make adjustment on computers can be done in 1 to 2 days. Hardly appears gold service.
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February 2024
AWESOME PEOPLE AND EMPLOYEES WITH KNOWLEDGE, EMPATHY AND KINDNESS! THANKS TO THE EVERYONE PARTICIPATING IN THE Citibank FAMILY!
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March 2023
Natasha is the best super friendly and efficient. She has helped me numerous times and is always pleasant to work with. I do not enjoy Citibank itself but I appreciate the customer service from Natasha.
