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March 2024 by Txemi Tapioles
Terrible service. It took over 45 minutes to get my food. There was only 1 employee working while the other ones were not helping him. The worst of all is that they were serving UNCOOKED rice. I ordered a bowl and the rice is hard and not cooked at all. This is a health hazard and unacceptable. I strongly suggest that you do not go to this place for your own sake.
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March 2024 by Madhvi Shah
Busy place. Some employees do what they can. Hispanic young girl on the register is absolutely rude. Definitely employees need customer service training. Horrible service.
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March 2024 by Robert Benea
This is not a one-off, it's been a recurring theme where either they are missing basic offerings like cheese, sour cream or pinto beans? To actually having a very unpleasant eatery and poor service altogether, nothing alike the ads on TV, not fresh looking meats and everything in between.
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February 2024 by Prashant Merchant
This Chipotle deserves the worst rating for lack of customer service and food. Irrespective of what time you go, they are out of rice, fajitas, beans etc. The employees here are lazy and care less. Today, I walked in at 2:30 pm which is not a busy time of the day and they were out of rice, fajitas. The bins were empty and dried out which means they didn’t prepare it seems when the last batch ran out. i asked them if they had it cooking and was prepared to wait. They said they weren’t and I asked why and they said “we are not going to right now”. I told them this not usual for this Chipotle as I had similar experiences in the past. One employee said “Yeah, please post a review and we will take a look”.I am not coming to my this Chipotle ever.
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February 2024 by Robyn Jimenez
The service was good. Beans were not seasoned. Food was fresh with good portions, though (we went at lunch time). Chips were a bit stale. The atmosphere is somewhat sad and dirty. The dining room is small. But, they do have outdoor seating and bathrooms.Parking: There is handicap seating, but there's not a lot of seating in general, and the dining room is cramped.
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February 2024 by Beth Sinko
So this Chipotle is the absolute WORST! We have DoorDashed from here 3 times and this will be the last. Every time there's something missing or they don't send utensils when you specifically request. This time I paid $3.95 for gauc and this is what I got. A single little dab. Which tells me they didn't forget it, they just straight up didn't care and gave me a tbsp serving knowing that it was a DoorDash order so I couldn't complain. This is the first review I've ever left because I'm so irritated with their laziness. It's like they gave me the last tiny bit that was left in the container and didn't want to bother getting another container. Ridiculous. $20 for a burrito bowl should look like $20 worth of food. Hubbys sour cream was missing from his burrito as well.
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January 2024 by Michael Martin
Had a poor experience at the Blossom Hill location but returned for a second try. Never again… walked in around 7:15 for dinner to wait for lettuce, then no veggies, no fresh meats, out of guacamole and cheese, and two small bags of chips left. I dealt with it but only finished half of the food because of the quality. Additionally, this location would not pass a food a safety test, and the service was unfriendly. The food was cold and the place was filthy. I highly recommend to not go to this Chipotle. Or any…. Nothing like their commercials. Management obviously doesn’t visit there stores.
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January 2024 by Preston Ho
I recently visited Chipotle with high hopes, looking forward to a fulfilling meal. My order was a bowl with double white rice, double steak, fajitas, and hot sauce. The price came up to an astonishing $20, which I found quite steep, but I was willing to pay for what I hoped would be a quality meal.However, the experience turned out to be extremely disappointing. Firstly, the portion sizes did not justify the high price. For $20, I expected a bowl filled with generous servings of steak and accompaniments, but what I received was underwhelming. The steak was scanty and not as flavorful as I anticipated. It seemed like they skimped on the ingredients, despite me paying extra for double portions.Furthermore, the overall taste and quality of the food were subpar. The rice was bland, the fajitas lacked freshness, and the hot sauce didn’t add the expected kick to the meal. My 11-year-old, who was looking forward to this meal, was left sad and dissatisfied.It’s disheartening when a family meal out, which should be enjoyable, turns into a letdown, especially when it comes at such a high cost. I’ve had better experiences at Chipotle in the past, but this particular visit was a letdown. It’s unlikely that we’ll return anytime soon, especially considering the cost versus the quality and quantity of food served.
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January 2024 by Hiral Patel
Love Chipotle, but the service here is too slow! Sucks to wait 40 min, being only 10th in the line, only to discover they are low on ingredients.
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January 2024 by Mickey M
Very slow, I ordered online it was more than 10mins overdue for pickup. When I checked with the staff, the answer was just it was still under prep, and the 2nd time it was probably under bagging. The food is small portion, a bit salty. And in the bag, no napkin and forks were prepared. When I wait in the store and wait, the several staffs no one even show a smile face. Very low energy and efficiency for the team in this store!
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January 2024 by pavan anumula
This is by far the worst chipotle service and food I have had. We are regular chipotle family but this kind of horrible service will make me think twice.Chicken was all dry and powdered and I asked to put non powdery chicken and they were like I have to pay extra. I was like you gotta be kidding.. I don’t want powdered dry chicken.This is the last visit to this location.
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January 2024 by T Van Alst
Have gone multiple times but no grilled vegetables - not good for a vegetarian. Went again this week & it was open but wouldn't let me order food?!? Waste my time again. Had it delivered from this location & was missing half the items. Very Disappointing as I really like the food.
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January 2024 by JJ Gomez
Normalize walking out of the store midway through your order.They ran out of bowls. Yes, the actual bowls. So I had to settle for a burrito. They also didn’t have sour cream or cheese which the worker didn’t tell me about until I got to that part of the line. I’d understand if they didn’t have chicken ready or were completely out, but cheese is literally in a bag that they rip open. It’s not hard to get more, unless they really didn’t have any in the back. And in that case, this tells me whoever’s managing this location needs to be replaced. I asked if I could have queso instead and they said I still had to pay extra for it. I just left after that.Pathetic management that should be replaced immediately. Really don’t know how whoever is running that place still has a job while there’s plenty of people who’d want that opportunity.
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January 2024 by R Star
Ordered online and our meals were SALTY! I couldn't really eat much of it because my mouth was numb from all the damn salt. Fortunately, corporate refunded the meals. Not coming to this location again. Definitely will start checking reviews first...we should have done this prior!
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January 2024 by Haya Gur
Entered there for the first time, every thing was so dirty: the floor, the tables, the counter. The food trays were almost empty. Rather than fill them out, 3 eployees were just staring at the air, the 4th one scratched the tray to get some old remains, and serve the person in front of me. That was the point where I left. Seems like a good place to get a food poisoning
