This Chevron location receives mixed reviews highlighting both significant customer service issues and commendable acts. A long-time customer reported an exceptionally rude and demeaning manager who refused to address a problem with a poorly working vacuum, gave a huge attitude, and refused a refund. This interaction was later rectified by the owner, who apologized and took steps to resolve the situation. Conversely, another attendant is noted for going above and beyond, personally cleaning a customer's car and offering a free car wash despite the issue not being the fault of the business. The mechanic, Lawrence, is described as so honest and a great mechanic, earning deep trust. The staff are generally noted as always nice, and the shop always has the right snacks for decent prices. However, a consistent criticism is that the gas is always the highest prices in the general area.
Lawrence is the mechanic at this shop. He is so honest and a great mechanic. many negative Stars are from the previous owner. I can't not trust any mechanic but him. Thank you Lawrence.
June 2023
Windshield cleaning solution as well as the water in the car wash smells disgusting.The wash itself needs an upgrade, the soap, the wash and water doesn’t cover and clean entire car.
