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October 2024 by Issac Zadeh
Nice and new location. But it’s too slow. I spent over 25 min to see a banker
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August 2024 by Ajitpal singh
Staff don’t speak English. I had to left because I didn’t understand what the banker was trying to explain. Took my business to Comerica Bank. Best in business
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July 2024 by Yue Zhao
Comes for getting bank statements for my Spain visa. Ms. Guo is extremely helpful and efficient. Very happy to comeback again and be a chase customer!
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July 2024 by Jerry
No teller service, unbelievable.
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June 2024 by Jasky Yang
Good service, but they don’t have cashier. You have to sit down with an advisor for anything
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April 2024 by Bong MB120
ATMs always close on weekends after their business hrs. Bad place to look for cash in need of emergency...
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January 2024 by Andy Giang
I applied online a few months ago for a new business chase account. I was having some trouble online so my local chase branch referred me to Vy at this branch. She was very helpful and polite in setting up my business account. After 3 months Vy called to check if I had I received my new account bonus. I told her I had not and she says to check back in another week. Today she called and confirmed the bonus was credited to the account. I am very impressed with the level of personal service from Vy at chase and look forward to continuing future business.
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January 2024 by Mike P.
Quick review/PSA: New Chase branch that serves the newly-built retail center here. They only have 1 ATM (outside only) which is kind of a bummer, and furthermore, they might have a debit card skimmer installed on it. I noticed the ATM had a loose debit card holder (indicator of a skimmer), but I had already swiped my card so I did my business and hoped for the best. Unfortunately, upon checking my account a week later (yesterday), I noticed a fraudulent charge originating from the UK on my debit account. I filed a report, and had it reversed, and I get that this kind of low-level crime doesn't really reflect on Chase, but if you visit here and need to use the ATM, remember to only use the tap option, or simply just go to a different branch. If you HAVE used the ATM since 1/2/24 (when I got my card skimmed), be SURE to check your statements.
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November 2023 by Rajvardhan Deshmukh
Jenny was very helpful and efficient
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November 2023 by Dee H
Jessie was professional, efficient and helpful.
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November 2023 by Hui-Ting Chang
Top-notch services!
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November 2023 by Alan Nguyen
Calling in to get to a person it a pain. There aren't many options and the option available is to wait on the line as and noone picks up. Just silence as we wait.
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October 2023 by meowth
Luu went above & beyond. very helpful and efficient.
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June 2023 by Iron
This branch looks new and feels comfy inside. It is a bit different than other branches because there are no tellers here but you can use the ATM machine. This branch is more like offering 1:1 customer to client manager mode. I hope they can provide a sign-in service so customers easily understand who comes in first and wait for the service if they don’t have appointments.
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March 2023 by Linou Zz
Idk if this is her name - Patricia GuoI saw this name card on the desk when she was helping me on my check issue Thanks for helping me again!