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June 2024 by Eric Boudon
Doesnt exist… Impossible to find
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May 2024 by Liyong Cheng
Bankers are super nice and helpful here!
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March 2024 by Gordon Baker
Opened accounts in December things went well but then today March 6 2024 I get an email that chase closed my accounts with no explanations as to why. This is very poor business and I will never suggest chase bank to anyone in the future when a bank doesn’t want to give you a reason why to me it means they are hiding something very untrustworthy
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February 2024 by Sharath V C
Horrible customer service.I waited 30 mins for some one to come and say "hello" and later then "sorry we will be closing soon"I wasted 30 mins doing nothing.. they could simply put a sign or say as soon as I walk in..The one on Capitol Expwy is much better in terms of customer service.I should have read previous reviews. Seems like most of them have similar experiences.
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February 2024 by Edwin Melgar
Excellent atention
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October 2023 by Eugene Marchuk
Broken ATM, other people said it has been like this for months. Who is in charge of this bank?!
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October 2023 by Helen N.
I should have read the review before coming to this Bank. Need to close out a CD but "we only have ONE banker doing that right now and she is not available. You may want to try different branch." What a joke.
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October 2023 by Gary Louie
Go to Chase two days in a row. They cannot do transaction (savings bond redemption) because computer system is down, and it is apparently at all Chase locations. Is this for real, 48 hours and system still not working properly? You think it would be fixed in a few hours. No idea when system will be up!
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September 2023 by Rhian Castillo
Really bad service went to the teller line and asked for 2$ bills worth 68$And lady told me they had them in the back and she wasn’t able to help me out
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September 2023 by Mackin Bayboy
Staff prejudice and unprofessional
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July 2023 by D E.
absolutely worst location, i'm literally standing right here calling them and i've called them four times since driving here and watching to see why they didn't answer, I thought to myself well maybe they're super busy or maybe their phone isn't working or something logical... nope, that isn't the case. they're literally watching the phone ring and avoiding it with literally two other people in here.
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July 2023 by Nancy Brownlee
First time to this bank. Jared was kind and friendly as well as helpful.
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July 2023 by millet diolata
If there’s an option for 0 stars, i will choose such to rate them. I went to exchange my USD into foreign currency with them and they gave me huge stacks of bills (they’ve exchanged my money to lower currency bills). I mean, what were they thinking? It’s common sense that i wouldn’t be able to bring that many stacks of money internationally without being questioned. All of them won’t even fit in my small shoulder bag :( So unfortunately, we have to return the foreign money bills to be exchanged back to USD. It’s so frustrating, upsetting and such a hassle and waste of time!!! And mind you, they didn’t even apologize, which makes it even worse.
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November 2022 by Elena Kiseleva
Absolutely 0 customer service, waited 30 min for nothing. Will never come again. Clerks are mean
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October 2022 by Joseph A.
The bankers and tellers at this location always conduct business in a timely manner and usually do a good job in making sure that lines do not grow too long . Coming here, I always appreciate that the employees remind you that they will serve you as soon as another window opens up and that they make sure that all of your transaction needs are taken care of before you leave.
