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July 2024 by brianna barretto
do not go to this chase for ATM!!!!!!!! I deposited large amount and records show nothing! now i have to file claim! not ok! very upset! will never go here again! Beware!
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June 2024 by S T
TERRIBLE CUSTOMER SERVICE! RELATIONSHIP MANAGER AND OTHER MANAGER REFUSED TO OPEN “SAVINGS” ACCOUNT WHICH TAKES A MINUTE AT 4:30 PM SAYING IT IS CLOSE TO CLOSING TIME. THE ASSOCIATE SHOWED ME ON MY PHONE HOW TO ADD AN ACCOUNT ON THE APP AFTER I REFUSED TO COME IN AGAIN. I WAS ASKED TO MAKE AN APPOINTMENT FOR A ONE MINUTE JOB! TERRIBLE ATTITUDE & WORST CUSTOMER SERVICE!
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February 2024 by Kathy F.
This brand is the fraud i moved my account to this bank but they charge u all the time with out u knowing .The branch manager act nice but when u go with account problem she doesn't care .
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January 2024 by John F.
I own a couple of companies here in the South Bay. We decided to use Chase Business for our banking. Since opening the accounts, it has been nothing but an absolute nightmare. They hold all deposits, sometimes for weeks. I reach out to my customers and find out that the checks have cleared the drafting accounts days/weeks prior. The banks customer service is horrendous, and I spend up to an hour on the phone with them and have yet to have them actually resolve any issue I have had. If you have a business and use this bank, you can expect heavily restricted cash flow, and a lot of your time to be spent trying to get your funding cleared. I would certainly suggest staying away.
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December 2023 by S.T D
I want to give a shout out to Alex. You really help me on the problem I have today.
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December 2023 by Jagroop Sandhu
Never visit to this place people we’re right about there customer service and what can you expect if the manager is rude and don’t want to listen what’s happening around she just want no one should come to there place they don’t need to work.(711)
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December 2023 by Navneet Kaur
In my whole life i first time experienced that kind of behavior from a manager I never expected a bank manager can be so bad in customer service and communication if manager is like that then how can we expect other employees to be good with the customer want there upper managers to think in that matter seriously and make sure your customers should know your policy its your responsibility to satisfy your customer with your service you can not make your own rule just because you don’t want to work if you visiting this branch leave your self respect at home because manager is going to be ruin it in front of lot people because she is manager.(711)
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December 2023 by SANJAYUSA 627
Bank manager were to rude she is making her own rules and decision so she doesn’t need to work she is a skinny lady wore glasses I don’t know her name what want the higher management to take actions against her otherwise soon no one gone visit there branch it will also reflect on there business..(711)
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December 2023 by Anmol Singh
Never ever visit this place a place is good if the persons work there know the customer service what in this case there manager is the one who always disrespect people who gave them business but she really don't care about it...(711)
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December 2023 by Stein Ding
I want to give a shout out to Alex. You really help me on the problem I have today.
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November 2023 by Navneet K.
Worst experience of my in this bank the bank manager is too bad in communication she doesn't have any respect for customers she is always ready for pickingup a fight with customer and always tell people do not came to are branch if you don't like it i wish i can rate them with - stars never visit this brach
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August 2023 by Pinoy S.
I switch banks for this reason, a simple question about my account, my account, the person on the counter kept telling me to call the back office, it's my account....
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July 2023 by Tatiana Novakovic
If you come come here you should expect one of the best customer services you will ever have.
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April 2023 by Charles Zhu
Friendly and nice clerk and manager. Short waiting time.
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January 2023 by Madhur S.
Do not go here. They refused to do medallion signature even though corporate says they have to do. They lied to my face and are straight up lazy. I pulled my money out of chase because of these people.
