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November 2023 by Mary Pham
Joseph is an awesome manager. He is very knowledgeable and makes the experience painless. I highly recommend Secure Space Self Storage on Santa Teresa. I have been renting from here for over 15 years and I am a happy customer.
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November 2023 by Mary Lou Griego
Joseph is very friendly, helped me get setup with my storage unit made the process seamless. Explained everything he was doing Nd answered all my questions. A professional ?.
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October 2023 by Kim Perez
My husband and I stopped SecureSpace self storage today to check out the available unit we saw online and were interested in renting! Boy were we impressed by how nice and clean the whole place was! I’m so glad we found a drive up unit at such a great rate! And the fact that it’s on the first floor, loading and unloading will be 100x easier!We had an appt scheduled at 4:30pm but arrived about 30 mins early! Luckily Joseph was available and more than willing to show us around! He was welcoming, informative and very professional! He provided excellent customer service! My husband and I were so impressed that we signed a lease immediately!The storage is in a safe and convenient location! Super customer-friendly environment! I’m so glad we found this storage! I highly recommend them! You won’t be disappointed!
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October 2023 by Christina Tran
I was on the search for a storage unit near my home, did research, and settled on this place -- but wasn't expecting to be helped by such a wonderful and professional manager, Joseph!! He truly made the experience smooth for me and for my wallet -- a natural component of the nature of what I was looking for in this transitional process right now. :) It genuinely feels good knowing that people are thinking of the wellbeing of others when they're setting prices and connecting with them in real time. It makes you want to be more mindful and show up no matter what.I felt very reassured and safe in choosing to lease a small unit here (5x5). The storage units are clean, and he reassured me that each unit is checked every two weeks for rodents and pests, and there has been rarely a break-in, which I felt being here (safe and peaceful). He also kindly showed me other potential spaces upon request, and walked me through a thorough and gracious tour of the property/units; I felt reassured and happy that he was receptive to my questions and the process, as well as encouraging and open to the decision being made on my part of whether to rent or not. The price I'm also happy with -- it's unbeatable!This is first storage space I've ever signed with, and it was a positive experience overall. I feel really glad about choosing this space because it was the least expensive option and closest to home for me. :) It's the perfect balance of all things - Joseph is a wonderful manager here I can tell, and I'm glad that I'll get to check in with him every time I come in to store my things. In addition to cleanliness and price, I'm just excited that I'll get to have a nice storage space with authentic people looking out for me for transitions in my life!!
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October 2023 by Sheri Supangan
This facility is less than a mile to my home and needed a storage for storing extra home items. Joseph and Maria have been so helpful with explaining everything about the facility. They made the process very easy and fast!
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September 2023 by Sheri S.
This facility is less than a mile to my home and needed a storage for storing extra home items. Joseph and Maria have been so helpful with explaining everything about the facility. They made the process very easy and fast!
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September 2023 by Matthew Price
Just booked a unit here. Very nice facility! Joseph is the manager that helped us. Very kind, very informative, and very helpful! Definitely recommend!
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September 2023 by Tammy S.
I recently had an emergency surgery just at the time my room was scheduled during the remodeling of my home. While in the hospital and during a 4-week recovery, my son packed my entire room as well as the rest of the house. I'm grateful! My clothing amongst other things had however, been moved into an already full garage and back yard instead of a storage space I previously reserved. Now that I'm fully recovered, I can hardly find anything. I needed a storage space to help me get organized.I searched online, made several phone calls and visited different spaces when I came across SecureSpace Self. I must admit, I saw nothing but positive reviews commenting a gentleman by the name of Joseph. Asa person who loves excellent customer service and hospitality, I honestly wondered what was the hype. First of all, in making a tentative reservation, I, immediately received a call from a gentleman by the name of Max - this was Labor Day y'all. He said he'd call ahead to have management meet me. When I arrived, the door was locked. A gentleman inside came and opened the door. He apologized for the door being closed because he was just getting ready to step out for lunch. I told him I could return. He insisted it was ok and that I'd allow him to help me. He introduced himself. His name was Joseph. Ohhh, ok.I thought I was an expert on providing excellent customer service but I think this dude Joseph got me beat! Joseph was so well rehearsed on their services, the unit sizes and the products they offer. Encouraging me to take my time, Joseph understood my dilemma and proved to be very kind and patient as I went back and forth between two different units; an inside and an outside unit. I didn't know which one exactly I would need but honestly, I did not feel at all pressured by Joseph to take the larger of the two. He was aware of the prices they offered online and guaranteed me the great online value. I had to leave and return but I was happy that Joseph was able to address EVERY concern I had and was able to help me complete the entire process. This dude made everything, the processes etc. so easy and user-friendly. Perhaps I could be exaggerating a bit, Idk - but I am apt to believe that Joseph is the reason that persons are sold on this place. In closing, I would also add that I was probably mostimpressed with the relationship that Joseph obviously had with current customers/tenants. He's very approachable, relatively simple, and have excellent human relations skills. Tenants were calm with him and he seemingly knew at least 3 of the people by name. I was sincerely impressed with his work ethics and professionalism. I was equally impressed with the cleanliness of the property and the way Joseph kept the grounds. I would highly recommend this place and would suggest that before saying yes to another storage space, consider SecureSpace. Seriously...
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August 2023 by Betsy Hubbard
I scheduled an appointment wit Joseph to look at some units and he went above and beyond helping me check them out. He was extremely professional throughout the experience, answering all of my questions. This made me feel secure in my decision to rent a unit, and purchase some supplies as well. I just want to thank him for the experience and will definitely be back!
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August 2023 by Ivania Caraves
Joseph made the leasing process super simple, and patient while showing us available units! Moving is a lot of work, joseph made this part smooth and stress free! Thank you!
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August 2023 by Veronica Larkin
My Experience with Mr. Joseph was wonderful! He took the time and to explain throughly according to my needs. The facility was nice clean and pleasant! I feel safe storing my items in this facility! Thank you Mr. Joseph! Five stars!
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August 2023 by Patti Jensen
Joseph has been fantastic! Very patient with all my questions and that is very appreciated. Took time to show me a number of different units and we know are things will be safe there!
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August 2023 by Vickie Sterio
I went and looked at the property to decide if I would to rent , Joseph was friendly helpful and knowledgeable. And made me feel very comfortable in the process.
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August 2023 by Lisa Nguyen
John G was amazing! We stopped by to lease a storage unit and he was extremely helpful through the entire process and answered our questions. We felt the units were extremely safe and secured to keep our valuables as my partners are moving in together and our lease are overlapping so we need a temporary space to store some space as we wait tomove into our new space.I highly recommend coming here~
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August 2023 by Kai Davis
Had a great experience with John G. He set us up swiftly and the application was fast. Fun guy to talk to, people person. Security is really good here, multiple cameras that track you. No break-ins from what I’ve heard.
